The front desk employee did not speak to me. The room was clean, but the water took a while to get hot, and the shower curtain was completely transparent. The bed and pillows were nice. However, the TV only worked for about an hour and then shut off. Had to turn on the air conditioner every morning. Breakfast was packaged muffins and apples, and warm juice. If you need a place to lay your head, it works; looking for anything more, you will be disappointed.