Located near Raffles Place and Merlion, The Quay Hotel offers a modern retreat with a rooftop terrace where you can unwind. Take advantage of the playground, dry cleaning services, in-room WiFi and helpful multilingual staff who have left a lasting impression on previous guests.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Airport transfer
Laundry facilities
24/7 front desk
Non-smoking
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant
Rooftop terrace
Breakfast available
Room service
Airport shuttle
Area shuttle
Terrace
24-hour front desk
Air conditioning
Front-desk safe
Vending machine
Feel at home (6)
Children stay free
Refrigerator
Private bathroom
Television
Terrace
Daily housekeeping
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Superior Twin Room without windows
Superior Twin Room without windows
Highlights
Air conditioning
Heating
Refrigerator
Smart TV
Renovated in 2017
Bidet
Hair dryer
Rainfall showerhead
161 sq ft
Sleeps 2
2 Twin Beds
View all photos for Superior Double Room without windows
Batam Batu Besar (BTH-Hang Nadim) - 21.6 miles/34.8 km
JB Sentral - 26 min drive
Clarke Quay Station - 6 min walk
Raffles Place Station - 8 min walk
Telok Ayer Station - 9 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Un-Yang-Kor-Dai - 1 min drive
Dawn - 1 min walk
Dumpling Darlings - 2 min walk
Killiney Kopitiam - 3 min walk
Lumo Bar & Restaurant - 1 min walk
About this property
The Quay Hotel
The Quay Hotel features a rooftop terrace and puts you within a 10-minute walk of Raffles Place. Also, Merlion and Bugis Street Shopping District are within a 15-minute walk. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Clarke Quay Station is 6 minutes and Raffles Place Station is 8 minutes.
Languages
Chinese (Mandarin), English, Filipino, Hindi, Malay
At a glance
DONE
Hotel size
41 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Built in 2017
Safe-deposit box at front desk
Rooftop terrace
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Accessible airport shuttle
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Smart television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately SGD 16 per person
Airport shuttle service is offered for an extra charge of SGD 75 per vehicle (one-way, maximum occupancy 7)
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge of SGD 50 (subject to availability)
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Quay Hotel Singapore
Quay Hotel
Quay Singapore
The Quay Hotel Hotel
The Quay Hotel Singapore
The Quay Hotel (SG Clean)
The Quay Hotel Hotel Singapore
Frequently asked questions
Does The Quay Hotel offer free cancellation for a full refund?
Yes, The Quay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Quay Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Quay Hotel?
Sorry, there's no onsite parking at The Quay Hotel.
Is airport shuttle service offered by The Quay Hotel?
Yes, an airport shuttle is available. The charge is SGD 75 per vehicle one-way.
What are the check-in and check-out times at The Quay Hotel?
Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is 11:00 AM. Late check-out is available for a charge of SGD 50 (subject to availability). Contactless check-out is available.
Is there an onsite casino at The Quay Hotel?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (3-min drive) and Resort World Sentosa Casino (9-min drive) are both nearby.
What is there to do at The Quay Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near The Quay Hotel?
Yes, there's an onsite restaurant.
What's the area around The Quay Hotel like?
The Quay Hotel is in Downtown Singapore, a short 6-minute walk from Clarke Quay Station and 6 minutes' walk from Raffles Place. Travelers give top marks for the hotel's prime location.
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The Quay Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Chinatown
Restaurant
Bed
Shower
Bus
Bar
Walking
What guests liked
The property is located near many restaurants and shops, making dining options easily accessible. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Good stay.
O
7-night trip
10/10
Great location
Shaun
2-night trip
8/10
Very convenient, at the center of everything
bessie
4-night trip
10/10
Good location
Pineabrim
2-night trip
10/10
We had a great stay at the Quay, which is walkable and also has a bus stop right in front of the hotel. There were many shops and restaurants around to enjoy. The actual room was very clean and comfortable.
Erika
1-night trip
8/10
Great location with small rooms. No frills but easily walkable to the scenic spots. Front desk very helpful. Would definitely stay here again.
Connie S
2-night trip
10/10
Clean, good central location
Praveen
1-night trip
8/10
Hotel was fine. Clean, friendly staff, great location. The bed was pretty uncomfortable however and room was much smaller than it looked in the photos.
Jennifer
2-night trip
8/10
This property is close to many things in Singapore. This is a quiet place and is right in the middle of Singapore for easy touring the city.
Stephen
2-night trip
8/10
Nice staff, helpful
David
3-night trip
10/10
Great location. Had everything we needed. The only criticism was the mattress could have been better.
David
1-night trip
10/10
Close by everything! Excellent customer service. If I were you definitely I will stay here=)
maria ignacia
1-night trip
10/10
Beautiful small hotel, close to everything. Staff was amazing .
Claudia
1-night trip
10/10
Great location, clean, and quiet
Oriana
2-night trip
10/10
Good location, close to the tourist attractions.
LOGIE MADAMBA
2-night trip
10/10
Very clean and very conveniently located.
Kiel
4-night trip
8/10
Okay accommodation for a day or 2.. nothing extraordinary… staff was helpful .. rooms are tiny but served the purpose..
Bus stop right outside, walkable to Marina bay, Chinatown
Sandip
2-night trip
10/10
The room was clean and adequately fitted. Staff were super prompt with every request we made. I would stay at the same place when I next return to Singapore.
Edwin
3-night trip
10/10
Bus stop was right outside! Very clean and modern. Room was a little small.
Janmir
1-night trip
8/10
The hotel is in a great location, we walked to Gardens by the Bay and Little India and it's very close to Chinatown area. The bed was fine but a bit creaky, room is compact but perfectly adequate and shower room was great. It's excellent value for the location, only downside is the nightclub very close by - unless you like very bad karaoke blasting out into the early hours!
Sally
2-night trip
8/10
Very handy and easily accessible
Darryn
2-night trip
10/10
Great location with boat quay on one side and Chinatown on the other. Loved that they had a fresh Orange juice vending machine. Bus stop was right at the hotel and train station was a 5 min walk at Clarke quay central.
Kavita
5-night trip
8/10
Great location! Pictures looked better than the actual room. Overall good for a short stay.
Simon
1-night trip
8/10
Great location!
Joseph
2-night trip
6/10
Good central location and the staff are nice. The room I had was dated and run down. The carpet looked old and patchy. The bathroom was renovated and had good water pressure.