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Hotel Otrar

4.0 star property
Central Almaty hotel with indoor pool, connected to a shopping center

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Photo gallery for Hotel Otrar

Interior
Business Double Room | Room amenity
Presidential Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, soundproofing
Suite | Premium bedding, minibar, in-room safe, soundproofing
Restaurant

Reviews

6.8 out of 10
Good
Experience the vibrant nightlife of Hotel Otrar, located in Medeu District. Relax by the indoor pool, visit the sauna, or get a makeover at the hair salon. With free in-room WiFi and a coffee shop/cafe nearby to fuel your adventures.

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Pool
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Indoor pool
  • Nightclub
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Airport shuttle
  • Area shuttle

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Business Twin Room

Business Twin Room | Premium bedding, minibar, in-room safe, soundproofing

Business Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Private bathroom
Bathrobes
  • 149 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Separate bedroom
Private bathroom
  • 300 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, soundproofing

Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
  • 449 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, minibar, in-room safe, soundproofing

Standard Single Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
  • 149 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, soundproofing

Presidential Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
2 bedrooms
Private bathroom
  • 1321 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Double Room

Business Double Room | Premium bedding, minibar, in-room safe, soundproofing

Business Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
  • 149 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
  • 149 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Single Room

Business Single Room | Premium bedding, minibar, in-room safe, soundproofing

Business Single Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Premium bedding
Private bathroom
Hair dryer
  • 149 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Lounge

Swissôtel Wellness Resort Alatau Almaty

  • Pool
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  • Airport transfer
  • Free parking
8.4 out of 10, Very Good, 34 reviews
The price is $193
includes taxes & fees
$172 per night
Apr 27 - Apr 28
Swissôtel Wellness Resort Alatau Almaty
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About the neighborhood

Map
Gogolya Street 73, Almaty, 050002

What's nearby

  • Almaty Cathedral - 7 min walk - 0.6 km
  • Panfilov Park - 8 min walk - 0.7 km
  • Zenkov Cathedral - 12 min walk - 1.1 km
  • MEGA Park - 3 min drive - 2.8 km
  • Almaty Opera House - 4 min drive - 3.6 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 27 min drive
  • Almaty Station - 28 min walk
  • Almaly - 18 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Bowler Coffee Roasters - ‬7 min walk
  • ‪Lanzhou - ‬6 min walk
  • ‪Agosto - ‬6 min walk
  • ‪Hoper’s Craft Beer & Grill Bar - ‬4 min walk
  • ‪Bkitzer - ‬4 min walk

About this property

Hotel Otrar

A great choice for a stay in Almaty, Hotel Otrar features a nightclub. The coffee shop/cafe is a perfect spot to grab a bite to eat, and you can unwind with a drink at one of the 2 bars/lounges or visit the sauna for a relaxing end to the day. Other highlights include an indoor pool, a fitness center, and a steam room.

Languages

English, German, Russian

At a glance

DONE

Hotel size

    • 161 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas
    • Clothing optional (nudity permitted in public areas)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–9 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • 24-hour room service

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1981
  • Safe-deposit box at front desk
  • Terrace
  • Mosquito nets
  • Fitness center
  • An indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • Reception hall
  • Traditional architecture

Accessibility

  • Elevator
  • Low-height counter/sink

Room amenities

Be entertained

  • Television
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 23000 per person (roundtrip)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for KZT 7000.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Children under 6 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Clothing is optional at this property.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel Otrar Almaty
Otrar Almaty
Otrar
Hotel Otrar Hotel
Hotel Otrar Almaty
Hotel Otrar Hotel Almaty

Frequently asked questions

Does Hotel Otrar offer free cancellation for a full refund?

Yes, Hotel Otrar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Otrar?

Yes, there's an indoor pool.

Are pets allowed at Hotel Otrar?

Sorry, pets aren't allowed.

Is airport shuttle service offered by Hotel Otrar?

Yes, an airport shuttle is available. The charge is KZT 23000 per person roundtrip.

What are the check-in and check-out times at Hotel Otrar?

Check-in start time: noon; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hotel Otrar?

No, this hotel doesn't have a casino, but Casino Zodiak (9-min drive) is nearby.

What is there to do at Hotel Otrar and nearby?

Hotel Otrar has 2 bars, a nightclub, and an indoor pool, as well as a sauna and a steam room.

Are there restaurants at or near Hotel Otrar?

Yes, there's an onsite restaurant.

What's the area around Hotel Otrar like?

Hotel Otrar is in Medeu District, a short 12-minute walk from Zenkov Cathedral and 6 minutes' walk from 28 Panfilov Heroes Memorial Park.

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Hotel Otrar Reviews

Reviews

6.8

Good

6.8/10

Cleanliness

7.2/10

Staff & service

8.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent property and service
Pavel, 8-night trip

10/10 Exceptional

safe and good
Khwaja, 4-night trip

4/10 Fair

Really hard beds but the staff was nice

The beds were extremely hard, which kinda ruined the whole stay. The hotel is also quite old. The breakfast was not great. But the staff was very nice and helpful.
Alexander, 2-night trip

8/10 Very good

The staff was a wonderful, expect the last day .

Ahmed, 8-night trip

2/10 Poor

Si lo escoges te arrepentirás

El peor Hotel, que he estado en mi vida. Lo escogimos porque decía que tenía piscina, pero no es cierto. En recepción nadie hablaba inglés y resulta imposible entenderse. El Wi-Fi no funcionaba. Al final consiguieron conectarme mi teléfono pero no el de mi esposa. La habitación es diminuta con camas de 80 × 1 80 y colchones viejos. El aire acondicionado antiguo hacía un ruido ensordecedor, pero si lo desconectabas te asabas. La televisión antigua tampoco funcionó. El baño ridículamente pequeño y parecido al que tenía mi abuela. Este Hotel tuvo esplendor los años 60 y ahora esta totalmente desfasado. Cuando llegamos una pareja de alemanes se marchaba viendo el estado; eso debimos haber hecho nosotros.
Apenas si se puede pasar entre la cama de 80 cm y el mueble del viejo televisor. El aire acondicionado de cassette hace un ruido infernal
Apenas se hay sitio para sentarse en el inodoro
La dejadez y decadencia está en todos los detalles.
Jose Antonio, 1-night trip

2/10 Poor

Si lo escoges te arrepentirás

El peor Hotel, que he estado en mi vida. Lo escogimos porque decía que tenía piscina, pero no es cierto -he reclamado a la web de hoteles-. En recepción nadie hablaba inglés y resulta imposible entenderse. El Wi-Fi no funcionaba. Al final consiguieron conectarme mi teléfono pero no el de mi esposa. La habitación es diminuta con camas de 80 × 1 80 y colchones viejos. El aire acondicionado antiguo hacía un ruido ensordecedor, pero si lo desconectabas te asabas. La televisión antigua tampoco funcionó. El baño ridículamente pequeño y parecido al que tenía mi abuela. Este Hotel tuvo esplendor los años 60 y ahora es un auténtico desastre. Cuando llegamos una pareja de alemanes se marchaba viendo el estado; eso debimos haber hecho nosotros.
Apenas si se puede pasar entre la cama de 80 cm y el mueble del viejo televisor. El aire acondicionado de cassette hace un ruido infernal
Apenas se hay sitio para sentarse en el inodoro
La taza se movía y el aspecto con chorrones marrones era de dejadez
No se preocupan ni de poner bien la luz del espejo que la tienen caída. Así todo el hotel
Jose Antonio, 1-night trip

10/10 Exceptional

Didier, 1-night trip

10/10 Exceptional

Roman, 3-night trip

8/10 Very good

Eine Sanierung des Hotels wäre wünschenswert. Preis/Leistung stimmt. Sehr feundliches Personal, was bei Problemen sofort hilft.
Straßenseite - Blick aus der 5. Etage. Etwas lauter - aber der Blick entschädigt.
Holm, 9-night trip

2/10 Poor

Не рекомендую

Самый ужасный отель из тех, что я останавливалась- очень старый ремонт, в номере нет ни чайника, ни даже бутылки воды.
Завтраки вполне вкусные
Это чистый !!
Natalia, 3-night trip

8/10 Very good

パンフィロフ公園すぐ近くのホテル

パンフィロフ公園のすぐ近くなので、ゼンコフ正教会もすぐ近くとなります。ｺｸﾄﾍﾞﾊﾟｰｸへのﾛｰﾌﾟｳｪｲ乗り場までも何とか歩いていけました。空港までのタクシーも1800ﾃﾝｹﾞぐらいで手配もしてくれました。
koichi, 1-night trip

6/10 Good

MUHAMMAD, 4-night trip

6/10 Good

친절한 직원 좋은 위치 그러나 가격대비 룸의 수준은 낮은 편

호텔 위치는 좋으나 가격 대비 룸의 수준은 부족했다고 생각됩니다. 그러나 직원분들은 친절했습니다.
Dongki, 5-night trip

8/10 Very good

Good Hotel located in the heart of the city.
Raj Kishor, 3-night trip

8/10 Very good

Jean Philippe, 2-night trip

10/10 Exceptional

朝食のビュッフェの内容が充実しています．
Otrar, 7-night trip

8/10 Very good

スタッフは何時も笑顔で好感が持てる。Wifi環境は以前と比べていいとは言えないような気がしたので、評価が辛めです。
ティムール, 2-night trip

6/10 Good

Jidong, 5-night trip

2/10 Poor

Die Matrazen sind durchgelegen und die Federn drücken in den Körper . Uns wurden 4 Zimmern angeboten wahren auch nicht Besser. Katastrofe
Valentin, 9-night trip

10/10 Exceptional

5-night trip

8/10 Very good

Hübsches Hotel mit freundlichem Team!

Zentrale Lage, gute Verkersanbindung,gute Einkaufsmöglichkeiten
12-night trip

6/10 Good

The staff was not much helpful. Could hardly speak English. They just seem not to bother about the the guests. Good breakfast !
4-night trip

2/10 Poor

Going to have to pay double

We prepaid at the time of our booking. On arrival to the hotel they wouldn’t believe us. Dont use this service. There is such poor communication, loss of booking, and inability to unstand how booking online works.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Back in the past

An old sober style hotel with precious wood furniture but Just at the Center of the City nearby the Bazar
ROYER, 2-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

Very old hotel, nice location but expensive pickup

The hotel charged me USD 38 for hotel pick. That is 12,500 tenge. The average rate is 3,000 tenge. I took Uber going back to airport and costed me 2,000 tenge. I complained about it but reception said that was their contract with the supplier. They should know better and arranged for a fair costing. It was too late for me to decline bec driver was in the airport already and it was immediate booking. Hotel facade was far from the pictures. It is a very old hotel with old design and furnitures. Good things about the hotel are location and is a bit clean. This is not value for money.
Genaro II, 1-night trip