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County Hotel

3.5 star property
Stornoway hotel with restaurant and bar/lounge

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Photo gallery for County Hotel

Two single beds with white linens and pillows, a shelf, and a window with curtains.
Classic hotel with a prominent corner entrance and symmetrical facade.
Bathroom features two sinks, a large mirror, and a black countertop.
Two single beds with white linens and pillows, set against a wooden headboard.
Relax in the stylish lobby, featuring a curved reception desk and comfortable seating areas.
Perched by the sea, County Hotel offers a soothing retreat with laundry facilities and in-room WiFi. Enjoy a drink at the bar or savor breakfast and dinner at the restaurant.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry facilities
  • Free WiFi
  • Non-smoking
  • Free parking

Main amenities (6)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 2 meeting rooms
  • 24-hour front desk
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Free self parking

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

Comfortable room with a neatly made bed, wardrobe, and mirror.

Single Room

Highlights

Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Daily housekeeping
  • 120 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Single Room, 1 Large Twin Bed

Relax in a cozy space with a comfortable bed, desk, and nightstand, surrounded by natural light and a stylish wooden panel design.

Business Single Room, 1 Large Twin Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Daily housekeeping
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room

Relax in a spacious room with a large bed, nightstand, and desk area.

Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Daily housekeeping
  • 139 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Two single beds with white linens and pillows, a shelf, and a window with curtains.

Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Daily housekeeping
  • 139 sq ft
  • Sleeps 2
  • 2 Twin Beds

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8.0 out of 10, Very Good, 290 reviews
The price is $281
$234 nightly
$281 total
Total includes taxes and fees
Aug 8 - Aug 9
Caladh Inn
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About the neighborhood

Map
12-14 Francis Street, Stornoway, Scotland, HS1 2XB

What's nearby

  • The Good Food Boutique - 1 min walk - 0.0 km
  • An Lanntair - 2 min walk - 0.2 km
  • Stornoway Lewis Ferry Terminal - 4 min walk - 0.4 km
  • Lewis Loom Centre - 4 min walk - 0.4 km
  • Lews Castle - 9 min walk - 0.8 km

Getting around

  • Stornoway (SYY) - 7 min drive

Restaurants

  • ‪Thai Cafe - ‬3 min walk
  • ‪Artizan - ‬2 min walk
  • ‪Lews Castle Storehouse Cafe - ‬13 min walk
  • ‪McNeil's - ‬1 min walk
  • ‪Kopi Java - ‬4 min walk

About this property

County Hotel

Located in the entertainment district, County Hotel is a great choice for a stay in Stornoway. For a bite to eat, guests can check out Indian / European, which serves Indian cuisine and is open for breakfast, lunch, and dinner.

Languages

English, French, Italian, Japanese, Portuguese, Russian, Spanish

At a glance

DONE

Hotel size

    • 16 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekend mornings 8:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Children's menu

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Laundry facilities

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Indian / European - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 10.00 per person

Policies

This property does not have elevators.
Long-term renters welcome.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

County Hotel Stornoway
County Stornoway
County Hotel Hotel
County Hotel Stornoway
County Hotel Hotel Stornoway

Frequently asked questions

Does County Hotel offer free cancellation for a full refund?

Yes, County Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at County Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at County Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at County Hotel?

Check-in start time: noon; Check-in end time: anytime. Check-out time is 11 AM.

Are there restaurants at or near County Hotel?

Yes, Indian / European offers Indian cuisine.

What's the area around County Hotel like?

County Hotel is a short 7-minute drive from Stornoway (SYY) and 3 minutes' walk from An Lanntair.

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County Hotel Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Bathroom
Breakfast
Ferry terminal

Reviews

10/10 Excellent

The chef is extraordinarily brilliant!!! The chef makes the Hotel extraordinary. The chef's curries are exquisite. The chef's black pudding is to die for! Exquisite food.
Ronald, 3-night trip

10/10 Excellent

Lovely friendly clean hotel with staff who are prepared to make your stay a comfortable relaxing experience. Nice stay with comfortable bed, great breakfast.
William James, 2-night trip

8/10 Good

Shower was a bit small.
Douglas, 4-night trip

10/10 Excellent

This is a charming older hotel with updated rooms and bathrooms. The staff are friendly and helpful. The food in the dining room is excellent.
Jill C, 4-night trip

10/10 Excellent

Great location in the town centre, easy to walk anywhere from the hotel location.
Meggan, 3-night trip

10/10 Excellent

Great Little Hotel Dead Center Stornoway

Fantastic host and excellent food. Could not have been more comfortable and was a perfect spot for my basecamp for exploring Harris and Lewis. Loved this place.
Gideon, 3-night trip

10/10 Excellent

Really nice hotel close to the ferry terminal with nice service and good breakfast
Mathilda, 1-night trip

8/10 Good

Good location, good food. Friendly staff
jim, 2-night trip

8/10 Good

The staff was quite nice to us, helping find places to visit. The location worked out well.
SANDY, 2-night trip

10/10 Excellent

Tapadh leibh

The staff couldnt have been more helpful and friendly. The room was clean. I look forward to staying at The County Hotel again.
Danielle, 4-night trip

10/10 Excellent

Convenient walking distance from the train. Only complaint is that the shower was so tiny!!!!
Carrie, 3-night trip

4/10 Poor

The bottom of the quilt cover was all ripped up and couldn’t be buttoned up. The carpet in the hallway was damaged with a big cut through it which I tripped on when my foot slipped through it while walking to my room. There was a ‘private bathroom’ (staff only maybe?) outside my room where somebody was loudly doing some kind of maintenance work until about midnight. You can hear everything going on in the rooms around you including talking, snoring and bathroom usage. The TV remote was barely responsive (it wasn’t the batteries as I also tried with my own new batteries). The first morning I woke up to this really intense smell of Indian food, I guess they were preparing dishes but the smell was so strong on the floor I was staying on that I had to open my room window. The second morning I was woken by somebody trying to get into my room until I called out that I was inside, I assume it was staff trying to reset the room without realising I hadn’t checked out yet. The private parking is a small area of gravel behind the hotel between their bins and the laundry area of the hostel next door which didn’t feel secure or private. The two nights cost me 300 pounds which was $623 Australian dollars. For comparison, I could stay in the Hilton Hotel in Sydney’s city centre for three nights for around the same cost.
Haydon, 2-night trip

10/10 Excellent

All areas of the hotel were clean, room was spotless and comfortable. Shower wasn't great by hotel standards but adequate. Staff were all excellent, very friendly and attentive. Breakfast was great and really set us up for the day and evening menu was very varied. We ate there twice, once with 5 people, once with 3 and all had something different. Everyone really enjoyed their choices which ran from European to Indian and Chinese dishes so great consistency of quality across the menu. I would recommend the County Hotel to anyone looking for a relaxed base to explore the beautiful islands of Lewis and Harris.
Craig, 6-night trip

4/10 Poor

A general air of decay about the place

Very tired/dated hotel. Room was tiny, bed uncomfortable and there was a bad smell in the corridor.
2-night trip

4/10 Poor

Glad to Have a Room

The location near the ferry in Stornaway was great. The hotel itself is very dated and in need of renovation. The stairwell smelled STRONGLY of cat urine. Our room didn’t have working heat, and when we asked, we were given a space heater with the warning that “it tends to melt” and to turn it off before leaving the room or when sleeping because they “didn’t want the hotel to burn down.” That said, it was the last room left in town and we were grateful to get it!
2-night trip

8/10 Good

GENERALLTYCLEAN AND COMFORTABLE. ////OUTSIDE WINDOW GLASS WAS A LITTLE DIRTY BUT DID NOT INFLUENCE OTHER FACTORS
James, 6-night trip

2/10 Terrible

Not to be recommended I’m afraid

We were very disappointed right from entering the hotel. Furniture was disgraceful all worn and basically done ready for the tip. Would certainly not recommend and the rate per night was outrageous for the state of the hotel. Staff were nice and breakfast was reasonable. Sorry probably one of the worst hotels I have stayed in for £204 per night for 2 night.
Robert, 2-night trip

2/10 Terrible

Terrible condition!

Room was in an unacceptable state of repair. Mould everywhere in the bathroom and in the room.
Scolmore, 1-night trip

6/10 Okay

Friendly staff. The rooms are meant to be cleaned every second day but mine wasn't touched in the five nights I was there and I had to ask for another towel, as I'd put my damp towel on the floor as one usually does. What I didn't like was Expedia not the hotel, for Expedia charged me 2/3 of the cost when I booked but didn't pass this on to the owner of the hotel. I can't check my credit card statement until I get back home mid-May, so don't know if I've been double charged!
Margaret, 5-night trip

4/10 Poor

We actually didn’t end up staying after viewing the room. It was fairly run down and not as expected based on the reviews we had seen. It was clean and the management was friendly and accommodating. We insisted on paying a default penalty as we felt bad about our poor choice. Just not for us. We were able to find alternative accommodation out of the town center that suited us better. It was more expensive.

2/10 Terrible

One night booking made for a business trip. Prior to arrival I was contacted by hotel to ask why I hadn't shown up the previous day - I explained my booking was only for 1 night not 2 and had been paid in advance on Hotels.com. Upon arrival I was taken to a single room - my reservation confirmation clearly shows I booked a double room. At check out they also tried to charge me for a 2 night stay. In addition please see images of the hotel room which was really dated and not clean with a massive hole in the wall. Neither I or any of my colleagues will book this hotel again when in Stornoway. AVOID!!!!
Hole in the wall at County Hotel
Bathroom in County Hotel
SHARON, 1-night trip

8/10 Good

Lynn, 6-night trip

6/10 Okay

Slitet hotell med vänlig personal. Stort rum i dåligt skick. Dåligt med varmvatten och inget tryck i duschen. God frukost och bra parkering.
Anders, 2-night trip

8/10 Good

Kjell, 3-night trip

4/10 Poor

Derek, 2-night trip