Hotel Zaraya

3.0 star property
San José de Cúcuta hotel with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Hotel Zaraya

Outdoor pool
Front of property
Standard Triple Room | Minibar, desk, iron/ironing board, free WiFi
Flat-screen TV
Front of property
Located in a tranquil setting, Hotel Zaraya offers an inviting atmosphere with international cuisine at Toro Gallo and English breakfast. Unwind by the outdoor pool, stroll through the garden, or connect to WiFi while enjoying laundry facilities.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Free breakfast
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Meeting room
  • Concierge services

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Double Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Washer/dryer
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Washer/dryer
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Elite Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Washer/dryer
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • City view
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Large Twin Bed

Standard Triple Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Washer/dryer
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Standard Quadruple Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Washer/dryer
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • City view
  • Sleeps 4
  • 4 Twin Beds

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

Quadruple Suite Junior

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Suite

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Map
Calle 11 #2-40, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Cucuta Museum of Culture - 3 min walk - 0.3 km
  • Colon Park - 3 min walk - 0.3 km
  • Gobernación Norte de Santander - 5 min walk - 0.4 km
  • Ventura Plaza Commercial Center - 8 min walk - 0.7 km
  • General Santander Stadium - 12 min walk - 1.1 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 6 min drive

Restaurants

  • ‪Papagayo Plaza - ‬6 min walk
  • ‪Londero's Express - ‬6 min walk
  • ‪Restaurante La Mazorca - ‬4 min walk
  • ‪Restaurante Embajada Antioqueña - ‬6 min walk
  • ‪Federación Nacional De Cafeteros Norte De Santander - ‬6 min walk

About this property

Hotel Zaraya

Enjoy your visit to San José de Cúcuta with a stay at Hotel Zaraya. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Toro Gallo, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a terrace are offered, and in-room conveniences include washers/dryers and refrigerators.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 29 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets stay free (dogs and cats only, 1 total, up to 55 lbs per pet)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • 2 buildings/towers
  • Built in 2001
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Toro Gallo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property does not have elevators.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel Zaraya Cucuta
Hotel Zaraya San José de Cúcuta
Zaraya San José de Cúcuta
Hotel Hotel Zaraya San José de Cúcuta
San José de Cúcuta Hotel Zaraya Hotel
Hotel Hotel Zaraya
Zaraya
Zaraya San Jose De Cucuta
Hotel Zaraya Hotel
Hotel Zaraya San José de Cúcuta
Hotel Zaraya Hotel San José de Cúcuta

Frequently asked questions

Does Hotel Zaraya offer free cancellation for a full refund?

Yes, Hotel Zaraya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Zaraya?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Zaraya?

Yes, cats and dogs stay free, with a limit of 1 total and maximum weight of 55 lbs per pet.

Is parking offered on site at Hotel Zaraya?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Zaraya?

You can check in starting at 3 PM. Check-out time is 1:00 PM.

What is there to do at Hotel Zaraya and nearby?

Hotel Zaraya has an outdoor pool and a garden.

Are there restaurants at or near Hotel Zaraya?

Yes, Toro Gallo offers international cuisine.

What's the area around Hotel Zaraya like?

Hotel Zaraya is a short 7-minute walk from Ventura Plaza Commercial Center and 13 minutes' walk from General Santander Stadium.

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Hotel Zaraya Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

My sisters love this hotel.
1-night trip

10/10

My sisters used this hotel every time they go to Cucuta. They always have a great time there and always talk about how fabulous the staff are with them.

8/10

Nice clean hotel with friendly people. I would recommend it.
8-night trip

10/10

1-night trip

10/10

1-night trip

6/10

1-night trip

10/10

Si quieres algo BBB este es el lugar un icono de Cúcuta
7-night trip

8/10

Bueno estuvo satisfectorio lo que nos falto fue algo de comunicación, no sabiamos que podiamos pedir agua para tomar en las habitaciones, solo consumiamos en la noche y dia las que estaban en los cuartos, el cuarto que nos toco el baño esta mal edificicado, no se que tipo de arquitecto pudo idear esto?
5-night trip

10/10

Excelente como siempre muy atentos
1-night trip

10/10

2-night trip

10/10

1-night trip

2/10

Una mala experiencia en este hotel..
1-night trip

10/10

1-night trip

10/10

5-night trip

10/10

4-night trip

8/10

Bueno muy buena atención pero el aire acondicionado estuvo deficiente
1-night trip

10/10

1-night trip

10/10

Excelente muy buena atención de principio a fin
1-night trip

10/10

Habitación remodelada muy cómoda y bonita excelente atención del personal
1-night trip

10/10

Excelente, son muy amables y atentos!
1-night trip

10/10

el personal muy amable
1-night trip

8/10

1-night trip

10/10

En general, todo muy bien. Sólo que el precio debería reflejarse todo los gastos extras, sobretodo de impuestos para tener en cuenta en el pago
2-night trip

8/10

1-night trip

2/10

1-night trip