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Maro Hotel

3.0 star property
Hotel with restaurant, near Hoan Kiem Lake

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Photo gallery for Maro Hotel

Property entrance - Maro Hotel (Hanoi)
Reception - Maro Hotel (Hanoi)
Terrace/patio - Maro Hotel (Hanoi)
Suite, City View | Premium bedding, pillowtop beds, minibar, in-room safe - Maro Hotel (Hanoi)
View from property - Maro Hotel (Hanoi)
Overlooking the serene Hoan Kiem Lake, Maro Hotel offers a tranquil retreat with shopping on site and dry cleaning services. Relax at the bar or explore nearby Thang Long Water Puppet Theatre, while connecting to in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Babysitting
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • ATM/banking services
  • Vending machine

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillowtop bed
Premium bedding
Detached private bathroom
Rainfall showerhead
  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillowtop bed
Premium bedding
Detached private bathroom
Rainfall showerhead
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, pillowtop beds, minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillowtop bed
Premium bedding
Detached private bathroom
Rainfall showerhead
  • 484 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, City View

Suite, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Pillowtop bed
Premium bedding
Detached private bathroom
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Condo, 1 Bedroom, City View

Family Condo, 1 Bedroom, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Family Condo, 1 Bedroom, City View

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Pillowtop bed
Premium bedding
Detached private bathroom
  • 322 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Flat-screen TV
Mercury Central Hotel Hanoi
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
8.8 out of 10, Excellent, 23 reviews
$59 nightly
The price is $64
Dec 16 - Dec 17
Total with taxes and fees
Mercury Central Hotel Hanoi
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About the neighborhood

Map
64 Cau Go, Hoan Kiem dist., Hanoi, 100000

What's nearby

  • Thang Long Water Puppet Theatre - 1 min walk - 0.0 km
  • The Old Quarter Gallery - 1 min walk - 0.0 km
  • Hoan Kiem Lake - 1 min walk - 0.1 km
  • Hanoi Old Town Night Market - 3 min walk - 0.3 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 39 min drive
  • Hanoi Long Bien Station - 14 min walk
  • Hanoi Gia Lam Station - 15 min drive
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cafe Đinh - ‬2 min walk
  • ‪Nộm Bò Khô Long Vi Dung - ‬1 min walk
  • ‪Cau Go Restaurant - ‬2 min walk
  • ‪Bún Thang Bà Đức - ‬1 min walk
  • ‪Mì Vằn Thắn Đinh Liệt - ‬1 min walk

About this property

Maro Hotel

You'll be in a fantastic location at Maro Hotel, just a 5-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a snack bar/deli and a terrace.

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 984 ft (VND 250000 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom (not in room)
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 470000 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 600000.0 per night

Parking

  • Parking is available nearby and costs VND 250000 per day (984 ft away)

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Maro Hotel Hanoi
Maro Hanoi
Maro Hotel Hotel
Maro Hotel Hanoi
Maro Hotel Hotel Hanoi

Frequently asked questions

Does Maro Hotel offer free cancellation for a full refund?

Yes, Maro Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Maro Hotel?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Maro Hotel?

Yes, an airport shuttle is available. The charge is VND 470000 per vehicle one way.

What are the check-in and check-out times at Maro Hotel?

You can check in starting at 2:00 PM. Check-out time is noon.

Are there restaurants at or near Maro Hotel?

Yes, there's an onsite restaurant.

What's the area around Maro Hotel like?

Maro Hotel is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 3 minutes' walk from Hanoi Old Town Night Market.

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Maro Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

The staff is super friendly
Andrea, 3-night trip

6/10 Good

Friendly staff and great location

Great and friendly staff. Location is spot on near to everything. Room could use a renovation as it was worn out. Cleaning could be more thoroughly done as I even found hair in the refrigerator.
Daniel, 2-night trip

10/10 Exceptional

10 days in Maro

I and my friend spent 10 days here and it was worth it. If you wanna travel Halong Bay, tell the front manager and he would friendly recommend you the best trip. Among everything, what's great about this hotel is the location :) nice restaurants, nice beer place, beautiful lake are just around. It would be very crowded and you gotta always keep an eye on bikes but, you can literally enjoy everything here. Have a nice trip !
CHEOL MIN, 9-night trip

10/10 Exceptional

Very Enjoyable

Very nice
Frank, 2-night trip

2/10 Poor

Very dirty, cockroach

Don't go here! Very dirty room, generally not well cleaned. Hairs in the bathroom and living area. A big cockroach walked on the floor, at this point I left the hotel. I had booked 3 nights and they said they would refund me, but now they refuse. I left the hotel without sleeping there.
Mari, 3-night trip

2/10 Poor

Disgusting…never more !
romain, 2-night trip

8/10 Very good

방이 너무 작다. 가격대비 조금 부족.
2-night trip

10/10 Exceptional

Super zentral gelegen

Das Hotel hat eine tolle Lage. Das Personal ist sehr freundlich und hilfsbereit.
Jan, 2-night trip

10/10 Exceptional

The hotel is located in old quarter. It is within walkable distance to almost everything, everything if you enjoy walks. The room is comfortable and quiet, considering situated on a very busy street. I had many good sleeps even when traffic is horrendous outside. Staff is friendly and attentive. Also perhaps it is better to book ride to and from the airport with them? I paid over 500k viet dong for a one way trip from the airport to the hotel by taxi. When I booked the trip back with the hotel, it was only 300k. It is quite reasonable. I wish I had known before or the hotel had emailed and offered the service. Over all, it is a good hotel located in a very convenient location.
quang, 4-night trip

8/10 Very good

Notre séjour familial au Maro Hôtel

Hôtel très bien placé, l'hôtelier nous a donné une grande chambre famille sur cours sans aucun bruit, ce qui était parfait pour nous. Néanmoins, nus avions deux fenêtres sans lumière du jour. Nous conseillons vivement le Maro Hôtel.
Alban, 3-night trip

10/10 Exceptional

Vaikka WC on huoneen ulkopuolella, niin ei se minua häirinnyt ja kumminkin on oma WC/Suihku👍 sijainti on loistava ja hiljainen huoneeseen, koska on muutaman satametriä vilkkaimmalta beerstreetiltä! Perus tornitalo yksi huone/kerros niin on ainakin rauhallinen
Joni, 1-night trip

8/10 Very good

立地を優先して決めたのでそこについては 良かったです。 部屋は写真より古さを感じ清潔感は少し低いかな。 チェックイン時に冷蔵庫の電源が入らなかったのですが、出掛けている間に交換してくれました。 スタッフの対応は良いです。 特に女性スタッフは翻訳アプリを使い一生懸命対応して くれました。 空港送迎のタクシー手配等お世話になりました。 また利用してもよいかと思います。
Hirokazu, 3-night trip

6/10 Good

Penalties for smoking in the toilet of the rooms

I have been penalty for 500,000 for smoking inside my rooms toilet. They should inform me about this regulation while checking in and not during checking out. Anyway I will not use this hotel anymore and will inform my friends and associates about this bad experience.
CHONG POH, 2-night trip

6/10 Good

Nej, tyvärr.

Rummet var väsentligt mindre än vad bilderna visar. Ingen plats för två öppna resväskor. Ena sidan av sängen hade varken nattduksbord eller hylla att lägga saker på. Stenhård säng och enorm kudde. Jag tog en handduk till kudde. Frukosten hade inga pålägg förutom margarin och sylt. Utöver det, endast ägg, frukt, nudelsoppa. Fruktansvärt lyhört, och stojigt på morgnarna. Rekommenderas inte, trots mycket vänlig personal.
5-night trip

10/10 Exceptional

friendly staffs, great location very helpful if ask for opinion on where to shop or day trip advice can arrange airport transport which is very reasonably price. cleanliness is acceptable.
Tonnii, 4-night trip

6/10 Good

Super small rooms with no windows.
Nestan, 1-night trip

8/10 Very good

I like the location , the hotel was clean and family room is bigger than I expected for a small hotel. Staff pretty awesome very helpful. What I didn’t like is they put a bowl of candy sweet on the front desk ,so my kid would love to take it each time we went down LOL 😁 just for a laugh! Thank you MARO !!!
4-night trip

8/10 Very good

갠츈갠츈핳...

룸크기는 작음 하지만 관광시설이 근처에있어서 여행하기 편함 (가격대비 룸은 상당히 작은편에 속함)
hyekyung, 1-night trip

10/10 Exceptional

Great location. Fantastic staff. Clean. Great and quick services such as laundry, shopping advice, etc. I'll definitely return there.
2-night trip

10/10 Exceptional

A Hidden Gem in the Heart of Old Quarter

WOW! Wish we had booked this place on the front end of our trip in Hanoi! We only stumbled across it because the end of our trip our previous hotel was booked. Lucky for us! This place is situated perfectly in the Old Quarter with a close walk to everything. It's down the by lake plaza so off the main roads, which was nice since we didn't have to march through the crowded and noisy streets to get to this area. We booked the family room which did not face the road so it was very quiet. The room was quite large with a kitchenette and sitting area as well. Very comfortable for our family of three. I will go back here for sure if we visit Hanoi again in the future. The staff was friendly and helpful as well. Thank you Maro Hotel! We really enjoyed our stay with you.
Christopher, 1-night trip

2/10 Poor

２泊しました。 １泊目深夜着で、部屋に入ると暖房がつきませんでした。スタッフに言うと部屋に来てくれましたがスイッチがつかないと「寒くないからつかない」と言われたので気温9度でさむかったのですが仕方なくその日は過ごしました。もちろん寒すぎて一睡もできませんでした。しかし、次の日はロビーも朝食会場もしっかり暖房はついていました。 私は寒い思いをして我慢したのにあまりに酷い対応だと思います。 ２日目にスタッフに再度暖房がつかない旨を言い、再度対応してもらいました。 しかし、まだ暖房がつかない状態にもかかわらず何度も「ＯＫ！」と言って部屋を出ていこうとしたので、かなり食い下がってエアコンをどうにかする様にお願いしました。 ３０分ぐらいしてやっと着くようになりましたが、なんどもしつこい位言ったりしないと誠実な対応をしてもらえないし、嘘をつかれて放置されます。冬のハノイで暖房なしは相当つらいです。 あと、対応の際、私のベッドの上にすわったり、裸足でのったりされてとてもいやでした。 寝る場所に、裸足で乗るのは不潔だと思います。
a12584, 2-night trip

10/10 Exceptional

The staff are friendly and helpful but the room a bit small.
Cheng Ming, 1-night trip

10/10 Exceptional

EXCELLENT location! 2 minute walk to Hoan Kiem Lake. The staff (notably: Maria, Eric, Robinson, and Monika) went above and beyond. ALWAYS so pleasant and helpful with any requests or problems. Even sending out someone to buy me some fruits at the market early morning because my bus pickup was so early before breakfast room was open. I stayed in Suite Room (facing busy and noisy street, but noise didn't bother me at all at night). Nice BIG room! Would 100% stay there again, such great location and incredible staff.
DANIEL, 4-night trip

8/10 Very good

Good location, friendly staff

Second time here. Good location to walk around to many local and touristy spots. Good breakfast. Very friendly staff. Would stay there again.
Atty, 1-night trip

10/10 Exceptional

房間..大致是乾淨的...但門邊有蜘蛛網. 床鋪中間已被睡凹. 空間..剛好二個行李箱打開就滿了.