Located near Grand Front Osaka Mall, HOTEL UNIZO Osaka Umeda offers a welcoming stay with in-room WiFi and dry cleaning services. Guests can enjoy a meal at the restaurant or store their luggage securely. The helpful staff has left a lasting impression on previous guests.
When you stay at Four Points Flex by Sheraton Osaka Umeda, you'll be just a 5-minute drive from Grand Front Osaka Mall and Osaka Station City. Also, Umeda Sky Building and Osaka International Convention Center are just a 5-minute drive away. Fellow travelers love the helpful staff. Public transportation is just a short walk: Umeda Station (Hankyu) is 4 minutes and Nakatsu Station is 6 minutes.
At a glance
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Hotel size
220 rooms
Arranged over 13 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 1 AM
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
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Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2018
Safe-deposit box at front desk
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchairs available on site
Thin carpet in room
Room amenities
Be entertained
Flat-screen television
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Electrical adapters/chargers
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
HOTEL UNIZO Umeda
UNIZO Osaka Umeda
UNIZO Umeda
HOTEL UNIZO Osaka Umeda
Four Points Flex by Sheraton Osaka Umeda Hotel
Four Points Flex by Sheraton Osaka Umeda Osaka
Four Points Flex by Sheraton Osaka Umeda Hotel Osaka
Frequently asked questions
Does Four Points Flex by Sheraton Osaka Umeda offer free cancellation for a full refund?
Yes, Four Points Flex by Sheraton Osaka Umeda does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Four Points Flex by Sheraton Osaka Umeda?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Four Points Flex by Sheraton Osaka Umeda?
Sorry, there's no onsite parking at Four Points Flex by Sheraton Osaka Umeda.
What are the check-in and check-out times at Four Points Flex by Sheraton Osaka Umeda?
Check-in start time: 3:00 PM; Check-in end time: 1 AM. Check-out time is 11:00 AM.
Are there restaurants at or near Four Points Flex by Sheraton Osaka Umeda?
Yes, there's an onsite restaurant.
What's the area around Four Points Flex by Sheraton Osaka Umeda like?
Four Points Flex by Sheraton Osaka Umeda is in Kita, a short 4-minute walk from Umeda Station (Hankyu) and 5 minutes' walk from Grand Front Osaka Mall.
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Reviews
Four Points Flex by Sheraton Osaka Umeda Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.4
Location
8.2
Staff & service
8.8
Eco-friendliness
8.8
Property conditions & facilities
Popular mentions
Room
Service staff
Food
Bed
Breakfast
Walking
Shopping
Location
Store
Shopping malls
Reviews
10/10 Exceptional
May 10, 2025
A very nice hotel
FREDERIC
FREDERIC, 1-night trip
10/10 Exceptional
Jan 27, 2025
Wry nice hotel with good amenities
William
William, 1-night trip
10/10 Exceptional
May 4, 2025
Very good
Jie
Jie, 3-night trip
10/10 Exceptional
Jun 15, 2025
a little noisy since it’s right next to the train tracks, i’m sure you can ask to be moved away from the tracks. other than that everything was perfect. would definitely stay here again if i’m ever in osaka again!
dani
dani, 2-night trip
10/10 Exceptional
Apr 20, 2025
Was very excellent!!
Colton
Colton, 4-night trip
6/10 Good
Mar 15, 2025
Very small room for the price but we needed to be near the station for the night.
Verified traveler
1-night trip
10/10 Exceptional
May 30, 2024
Love this place, will return again!
Vincent
Vincent, 10-night trip
10/10 Exceptional
Dec 13, 2024
Dejavu, I stayed in the hotel under different hotel brand before but this hotel is better across the board!
Yuji
Yuji, 1-night trip
10/10 Exceptional
Jul 12, 2023
Great spot for a couple of nights.
steve
steve, 1-night trip
10/10 Exceptional
Nov 26, 2024
Quiet and excellent location not far away from Osaka Umeda stations.Food a plenty in the vicinity.
Room clean and comfortable and Hotel staff were friendly and helpful.
Will return to stay again when I'm in Osaka again
Philip
Philip, 7-night trip
6/10 Good
Mar 8, 2025
breakfast is awful I do not recommend buying
breakfast in this hotel is a waste of money
otherwise okay
Piotr
Piotr, 3-night trip
8/10 Very good
Jan 18, 2024
For the price, it’s a very good place. Conveniently located to food and shopping. Room is clean, spacious for Japanese standard, some of the staff spoke good English and very helpful, will definitely stay there again next time.
Jia
10/10 Exceptional
Apr 15, 2024
Multiple restaurants in the area. The room was comfortable and clean
Onyebuchi
Onyebuchi, 3-night trip
10/10 Exceptional
Jun 27, 2023
No nonsense hotel. Great for price and very clean. Location was perfect for a stay in this area of Osaka
Colin
Colin, 2-night trip
6/10 Good
Jun 17, 2023
Nothing fancy about the property, Solid clean, close to shopping and train stations.
Robert
Robert, 4-night trip
10/10 Exceptional
May 14, 2023
This hotel was an excellent find! I just stayed overnight but will definitely stay here longer the next time im in Osaka. Highly recommend!!
Nolan
Nolan, 1-night trip
6/10 Good
Dec 31, 2024
The room was extremely small and very compact. The facilities were clean and modern. The location was ideal. Breakfast was less than desirable. Staff could not update my reservation with my Bonvoy #. I enjoyed my stay, but the surprised was a lot to process at first.
Wesley
Wesley, 2-night trip
8/10 Very good
Nov 21, 2023
Very close to Osaka train station, room was small but comfortable with view over the station. Breakfast was Japanese but good. So many malls and endless food options nearby. They only give you one small Japanese pillow.
Elizabeth
Elizabeth, 2-night trip
10/10 Exceptional
Oct 15, 2023
Convenient
Lovely staff. Conveniently located. Lobby lights a bit sterile and bright, but, heck, better than dark and dingy
Ellen
Ellen, 4-night trip
10/10 Exceptional
Aug 19, 2023
Really friendly staff and the hotel was really nice. Clean and really nice breath rooms. AC was good. It was also really close to nearby stations and malls. I would really recommend this place to anyone staying in Osaka!!
Adam
Adam, 3-night trip
10/10 Exceptional
Jul 8, 2023
Really close to Osaka Umeda station (5-6 min walk), which was very convenient.
The oil was on the small side (to be expected) but had all of the essentials.
Check-in and check-out was easy. All staff were friendly.
I would recommend staying here if you want a basic, but great value stay.
Jessica
Jessica, 4-night trip
8/10 Very good
Oct 28, 2023
Rooms little small but adequate. Worse thing was living out of the suitcases .we went with a twin room at 21sum which gives you an extra few squres to move
sandra
sandra, 6-night trip
8/10 Very good
Mar 7, 2024
Hotel was in a good area and close to Osaka, Umeda and Shin-Osaka stations. Rooms were a bit smaller than expected but comfortable. Breakfast gave you a choice of 5 options that were all pretty good. Had some issues with temp. Once I figured out how to open the windows it was much better. It was 29 Celsius when I checked in and thermostat was tricky to work with. I’d stay here again.
Paul
Paul, 6-night trip
2/10 Poor
Jul 25, 2023
About the service zero points
I asked front desk for 1 extra pillow
They answered sorry we only provide with 1 pillow per bed so why don’t you use extra towels to make pillow
Seriously 😳
Rooms were way small
Rafi
Rafi, 5-night trip
8/10 Very good
Apr 9, 2023
They have a combo washer/dryer (same machine that does both functions) that if were available in the US, I would buy in a heartbeat. But there are only two machines and one of them was out of order. Availability will be a problem if more than 1 person decides to do their laundry at the same time.