Located near Saitama Super Arena and Hikawa Shrine, Palace Hotel Omiya offers a sophisticated retreat. Indulge in French cuisine at one of the 6 on-site restaurants or unwind with coffee at the coffee shop/cafe. With free high-speed WiFi, dry cleaning services, and helpful staff previous guests rave about.
Palace Hotel Omiya puts you just a 5-minute drive from Saitama Super Arena. Guests looking for a bite to eat can check out Crown Restaurant, one of 6 restaurants, which serves French cuisine and is open for lunch and dinner. Fellow travelers like the helpful staff and overall property condition.
At a glance
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Hotel size
204 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 15
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
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Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
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Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10 AM
6 restaurants
2 bars/lounges
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Bed rails
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
What to enjoy
In-room massage
Fireplace
Freshen up
Private bathroom
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi (speed of 50+ Mbps)
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
Special features
Dining
Crown Restaurant - This restaurant specializes in French cuisine and serves lunch and dinner.
Parterre - This buffet restaurant serves breakfast, lunch, and dinner.
Zuirin - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Keyaki - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Royal Oak - Onsite bar.
Here's the breakdown, no surprises
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 3300 per person
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Palace Hotel Omiya Saitama
Palace Omiya Saitama
Palace Omiya
Palace Hotel Omiya Hotel
Palace Hotel Omiya Saitama
Palace Hotel Omiya Hotel Saitama
Frequently asked questions
Does Palace Hotel Omiya offer free cancellation for a full refund?
Yes, Palace Hotel Omiya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Palace Hotel Omiya?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Palace Hotel Omiya?
Sorry, there's no onsite parking at Palace Hotel Omiya.
What are the check-in and check-out times at Palace Hotel Omiya?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is noon.
What is there to do at Palace Hotel Omiya and nearby?
Palace Hotel Omiya has 2 bars.
Are there restaurants at or near Palace Hotel Omiya?
Yes, there are 6 onsite restaurants, featuring French cuisine.
What's the area around Palace Hotel Omiya like?
Palace Hotel Omiya is in Omiya, a short 4-minute walk from Miyahara station.
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Reviews
Palace Hotel Omiya Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.0
Location
8.8
Staff & service
8.2
Eco-friendliness
8.6
Property conditions & facilities
What guests liked
Breakfast offered a wide selection of good quality items. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Mar 16, 2025
Great location, great place to stay.
Lawrence
Lawrence, 2-night trip
10/10 Exceptional
Jun 15, 2025
they always do a great job, very convenient hotel
douglas
douglas, 1-night trip
10/10 Exceptional
Feb 11, 2025
Very good hotel, will stay again
Eng
Eng, 2-night trip
10/10 Exceptional
Apr 8, 2025
This was an excellent hotel, clisebto everything including the train station. Staff was very friendly and the ammenities were endless.
Ralph
Ralph, 12-night trip
10/10 Exceptional
Sep 13, 2024
great hospitality
KOICHI
KOICHI, 1-night trip
10/10 Exceptional
Feb 8, 2025
A Palace…
Great Hotel
Verified traveler
1-night trip
10/10 Exceptional
Nov 29, 2024
One of the best hotels during our trip to Japan. Very conveniently located next to a large railway station, with a lot of shops and restaurants around. Quite large, elegantly furnished rooms and extremely polite service.
Marta
Marta, 1-night trip
10/10 Exceptional
Feb 4, 2025
Great Business Hotel!!
Nice hotel.. some communication issues with cleaning staff in (I speak Japanese) but nice hotel!!!
Kenneth
Kenneth, 1-night trip
10/10 Exceptional
Dec 25, 2024
Hotel is a bit outdated. Location is good and staffs is wonderful.
Sophia
Sophia, 1-night trip
8/10 Very good
Sep 29, 2024
Very spacious and comfortable bed!
Naomi
Naomi, 1-night trip
10/10 Exceptional
Feb 24, 2025
Very close to the station
Gordon
Gordon, 3-night trip
10/10 Exceptional
Feb 24, 2025
Only about a 5 min walk from the station. Very clean service
Gordon
Gordon, 4-night trip
10/10 Exceptional
Oct 17, 2024
Very good.
Nice room in a very convenient location, close to the railway station and restaurants.
K
K, 3-night trip
10/10 Exceptional
Feb 1, 2025
Excellent on everything
It's so amazing, really out of my expectation. Everything is good, comfortable and clean. Breakfast is good. Location is good. I must come again in the future if I visit the same city.
LAU KING
LAU KING, 1-night trip
10/10 Exceptional
Sep 26, 2024
Clean and efficient hotel. Breakfast had a wide selection of items with good quality. Room had ample amenities and more. The area has lots of shopping and dining options and extensive rail connection. Would visit again when I return to meet friends in this area.
Jaehyup
Jaehyup, 1-night trip
8/10 Very good
Dec 22, 2024
Location is good, near to train station. However the bed is not comfortable. Too soft.
Verified traveler
2-night trip
10/10 Exceptional
Jul 4, 2024
The staff were all polite and nice.
Very convenient.
Sara Mom
Sara Mom, 1-night trip
8/10 Very good
Nov 3, 2024
Very convenient for ding and transportation.
Jun
Jun, 1-night trip
10/10 Exceptional
Feb 25, 2025
Excellent location, staff, and rooms with complimentary water and slippers. Only issue was a few areas of the room could use more cleaning. A few surface spaces were dusty and floor needed vacuuming, especially at the air purifier. One set of pajamas also had stains and was yellow compared to the second set of pajamas. Overall, loved my stay and will come back. Very affordable and lovely hotel.
Nancy
Nancy, 3-night trip
10/10 Exceptional
Jul 3, 2024
best service
Qingjun
Qingjun, 1-night trip
10/10 Exceptional
Jun 29, 2024
clean
Qingjun
Qingjun, 3-night trip
8/10 Very good
Oct 30, 2024
Overall it is a great hotel and convenience
Overall it was an excellent stay . One thing I noticed was , there were no towels hanging hooks or anything that I can hang used wet towels other than above the tab or the sink . Those works for the smaller towels but not for the bath towel which it is a longer .