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Cascades Mountain Resort, Ascend Hotel Collection

3.5 star property
Family-friendly hotel with indoor pool, near Blue Ridge Mall

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Photo gallery for Cascades Mountain Resort, Ascend Hotel Collection

Indoor pool
Reception
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Interior
Lobby

Reviews

6.4 out of 10
Good
Set near Blue Ridge Mall, Ascend Hotel Collection is a haven for families. Take a dip in the indoor pool or waterslide, grab a coffee at the cafe, and unwind by the fireplace. With free WiFi and an on-site restaurant serving dinner daily, this resort offers convenience and fun for all ages.

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free parking
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Indoor pool and 3 hot tubs
  • Children's pool
  • Waterslide
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • 3 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Microwave
  • Private bathroom
  • Premium TV channels

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Mountain Inn & Suites

  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
9.6 out of 10, Exceptional, 1,003 reviews
The price is $110
includes taxes & fees
$98 per night
Apr 27 - Apr 28
Mountain Inn & Suites
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About the neighborhood

Map
201 Sugarloaf Road, Hendersonville, NC, 28792

What's nearby

  • Blue Ridge Mall - 3 min drive - 2.4 km
  • Burntshirt Vineyards - 5 min drive - 4.1 km
  • Saint Paul Mountain Vineyards - 6 min drive - 5.0 km
  • Elijah Mountain Gem Mine - 10 min drive - 9.1 km
  • Jump Off Rock - 18 min drive - 12.8 km

Getting around

  • Asheville Regional Airport (AVL) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Cookout - ‬18 min walk
  • ‪Binion's Roadhouse - ‬3 min drive

About this property

Cascades Mountain Resort, Ascend Hotel Collection

Cascades Mountain Resort, Ascend Hotel Collection is a great choice for a stay in Hendersonville. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Old Orchard Tavern, which serves American cuisine and is open for dinner. A poolside bar and a children's pool are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the pool.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 4:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Pool gate

What to do

  • Discount at nearby fitness center
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski runs nearby
  • Ziplining nearby
  • Snowboarding nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (2100 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1960
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • An indoor pool
  • 3 hot tubs
  • Waterslide

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Portable bathtub seat
  • Grab bar in bathtub
  • Grab bar in shower
  • Accessible bathtub
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)

Special features

Dining

Old Orchard Tavern - This restaurant specializes in American cuisine and serves dinner only.

Fees & policies

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Fitness facility
  • Hot tub

Children & extra beds

  • Rollaway beds are available for USD 10.0 per stay

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Cascades Mountain Resort Hendersonville
Cascades Mountain Resort
Cascades Mountain Hendersonville
Cascades Mountain
Cascades Mountain Resort, Ascend Hotel Collection Hotel
Cascades Mountain Resort an Ascend Hotel Collection Member
Cascades Mountain Resort, Ascend Hotel Collection Hendersonville

Frequently asked questions

Does Cascades Mountain Resort, Ascend Hotel Collection offer free cancellation for a full refund?

Yes, Cascades Mountain Resort, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cascades Mountain Resort, Ascend Hotel Collection?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Cascades Mountain Resort, Ascend Hotel Collection?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Cascades Mountain Resort, Ascend Hotel Collection?

Yes, there's free self parking.

What are the check-in and check-out times at Cascades Mountain Resort, Ascend Hotel Collection?

Check-in start time: 4 PM; Check-in end time: 4:00 AM. Check-out time is 11 AM.

What is there to do at Cascades Mountain Resort, Ascend Hotel Collection and nearby?

During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for hiking and horseback riding. Soothe your senses in one of the 3 hot tubs or make use of other amenities, which include a waterslide and a picnic area. Cascades Mountain Resort, Ascend Hotel Collection also has a garden.

Are there restaurants at or near Cascades Mountain Resort, Ascend Hotel Collection?

Yes, Old Orchard Tavern offers American cuisine.

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Cascades Mountain Resort, Ascend Hotel Collection Reviews

Reviews

6.4

Good

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Popular mentions

Room
Hot Tub
Breakfast
Bed
Service staff
Children
Restaurant
Wifi
Shower
Lobby

Reviews

6/10 Good

Nice place
Melissa, 1-night trip

8/10 Very good

Nice stay
Rocky, 1-night trip

10/10 Exceptional

Great place to stay
Jesus, 2-night trip

2/10 Poor

We arrived at the hotel to check in... there was nobody at the front desk...had to ring the bell several times before the lady came up...our room wasn't available that I reserved a month ago...the hotel was under remodeling and no pools or hot tub was open...this was very disappointing because it was my birthday...we had to cancel our reservation and find another hotel room.
Katrina, 1-night trip

10/10 Exceptional

Loved it
Dominique, 2-night trip

10/10 Exceptional

Beautiful place to stay
Lynn, 2-night trip

6/10 Good

Went to check in, waited 40 mins to get checked in, room was ok, had to go back down to the front desk every day to get a fresh towel and toilet paper.
Keenyn, 4-night trip

2/10 Poor

Not handicap accessible, very rude service. I’ll never stay again
Adeline, 1-night trip

6/10 Good

I wish it was a bit cleaner.
Jean, 7-night trip

10/10 Exceptional

It was all good liked the pool area and patio area
Christopher, 2-night trip

2/10 Poor

There was no wifi, no breakfast, no hot water, mold in rooms, foul smell, and our room was open when we came to it giving us concerns for safety.
Melina, 1-night trip

6/10 Good

Great stay. Wished the gym, bar, and hot tub was in working order. Very friendly staff.
David, 2-night trip

6/10 Good

Enjoyed the stay. Property is just older & could use some updating. We stayed here for the pool & slide. The kids loved it.
Darla, 2-night trip

4/10 Fair

Room different from the photos, hot tub didn't work and cleaning was terrible
Andressa, 2-night trip

8/10 Very good

Okay
Jean, 4-night trip

2/10 Poor

They charged me a $100 deposit which I wasn’t told about until checkin and mold in bathroom trash behind mattress and tons behind couch front desk was kind of cold towards me
Joshua, 1-night trip

10/10 Exceptional

Great stay
Andrew, 1-night trip

6/10 Good

Kids luv the pool
Melody, 1-night trip

2/10 Poor

Absolutely the worst experience I’ve ever had at a hotel
Robert, 3-night trip

2/10 Poor

The whole place was dirty, roof leaking, and shady. Our room was supposed to be ready at 4PM, we waited until 8PM and the guy at the desk wanted to switch rooms, switch beds, and charge another fee. Unfortunately i had to get Expedia involved and they thankfully switched us to a hotel down the road at no extra cost. We pulled in and our room was ready upon arrival. I would not recommend Cascadia to my worst enemy. Please avoid it
Jason, 4-night trip

2/10 Poor

This was the worst place ever!!! Did not look like the pictures and we didn't even stay because it was so nasty for us and our little children. Expedia should not even be suggesting this property!!! We left, lost our money, and stayed at a different Hotel.
William, 1-night trip

6/10 Good

Okay

The best part about the stay was the pool with slide. The room was good but the bathroom was very small, fan didnt work so the humidity built up quickly and made a mess. It was very small, and paint coming off the walls in the bathroom. Probably from the moisture .
Michael, 1-night trip

4/10 Fair

It sucks
Michael, 1-night trip

10/10 Exceptional

Will definitely be back
Jessika, 1-night trip

6/10 Good

Sink plugged with hair , notified staff, no response. Heat did not work, 30-40 degrees outside. Hot water in shower took 12 minutes to get hot. WiFi was erratic at best. Never could get TV on.
mark, 4-night trip