Playa Maya by MIJ - Beachfront Hotel is nestled near Playa del Carmen Maritime Terminal and Mamitas Beach. Guests can unwind with a drink at the beach bar, enjoy international cuisine at Restaurant Playa Maya, or bask in the sun on the rooftop terrace with ocean views.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
24/7 front desk
Non-smoking
Air conditioning
Free WiFi
Main amenities (12)
22 smoke-free apartments
Housekeeping (on request)
On the beach
Restaurant and bar/lounge
Outdoor pool
Free beach club on site
Beach umbrellas
Beach sun loungers
Terrace
24-hour front desk
Air conditioning
Multilingual staff
Feel at home (6)
Private bathroom
Terrace
Coffee/tea maker
Blackout drapes/curtains
Satellite TV service
Outdoor swimming pools
$62 nightly
The total price is $78
$78 total
Jun 13 - Jun 14
Total includes taxes and fees
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Deluxe Double Room, Partial Sea View
Playa del Carmen Maritime Terminal - 10 min walk - 0.8 km
Xcaret Eco Theme Park - 12 min drive - 9.5 km
Getting around
Cancun Intl. Airport (CUN) - 50 min drive
Tulum Intl. Airport (TQO) - 99 min drive
Cozumel Intl. Airport (CZM) - 12.1 miles/19.4 km
Restaurants
The Roof Bar - 3 min walk
Fah Restaurant Bar - 3 min walk
Tropical Playa del Carmen - 3 min walk
Zenzi Beach Bar & Restaurant - 2 min walk
Starbucks - 4 min walk
About this property
Luciana Hotel & Beach Club
When you stay at Luciana Hotel & Beach Club, you'll be in a fantastic location, just a 5-minute walk from Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurant Playa Maya, which serves breakfast and lunch. A bar/lounge and a terrace are other highlights, and apartments offer Smart TVs and free WiFi. Fellow travelers say good things about the helpful staff and overall property condition.
Languages
English, Spanish
At a glance
DONE
Property size
22 apartments
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
The check-in location differs from the property location; go to: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Beach
On the beach
Free beach club on site
Beach sun loungers
Beach umbrellas
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transportation
No onsite parking available
Restaurants on site
Restaurant Playa Maya
Food and drink
Refrigerator (mini)
Coffee/tea maker
Dining
1 restaurant
1 bar
Bedrooms
Bed sheets provided
Bathrooms
Shower
Shampoo
Hair dryer
Toilet paper
Soap
Towels provided
Entertainment
Smart TV with satellite service
Outdoor areas
Terrace
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevators
4 stairs to reach property
Upper floors accessible by stairs only
Smoke-free property
Services and conveniences
Safe
Multilingual staff
Housekeeping (on request)
Iron/ironing board
Luggage storage
Blackout drapes/curtains
24-hour front desk
Change of towels (on request)
Change of bedsheets (on request)
Location highlights
Near the sea
On the waterfront
In the city center
In the entertainment district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
22 rooms
3 floors
2 buildings
Built in 2002
Traditional architecture
Special features
Dining
Restaurant Playa Maya - This beachfront family restaurant serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Playa Maya Hotel Playa del Carmen
Playa Maya Hotel
Playa Maya Playa del Carmen
Playa Maya Riviera Maya/Playa Del Carmen Mexico
Playa Maya Del Carmen
Playa Maya Hotel Del Carmen
Frequently asked questions
Does Luciana Hotel & Beach Club offer free cancellation for a full refund?
Yes, Luciana Hotel & Beach Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Luciana Hotel & Beach Club?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Luciana Hotel & Beach Club?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Luciana Hotel & Beach Club?
Sorry, there's no onsite parking at Luciana Hotel & Beach Club.
What are the check-in and check-out times at Luciana Hotel & Beach Club?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge. Contactless check-out is available.
What is there to do at Luciana Hotel & Beach Club and nearby?
Luciana Hotel & Beach Club has an outdoor pool.
Are there restaurants at or near Luciana Hotel & Beach Club?
Yes, Restaurant Playa Maya offers beachfront dining and ocean views.
What's the area around Luciana Hotel & Beach Club like?
Luciana Hotel & Beach Club is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 4 minutes' walk from Playa del Carmen Main Beach.
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Luciana Hotel & Beach Club Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Beach
Service staff
Room
Location
Breakfast
Food
Restaurant
Water
Luggage
View
What guests liked
The property's beach location is perfect, with comfortable beach chairs, umbrellas, and excellent beach views. (25 reviews)
Breakfast was a highlight, with many guests praising the quality and variety of options, including made-to-order dishes. (12 reviews)
The pool was clean and a useful diversion for kids, also great for solo adults. (3 reviews)
From real guest reviews summarized by AI.
Reviews
8/10
Great Access to beach, friendliness of beach/bar area personnel
Gabriela
2-night trip
10/10
Close to beach and other areas of interest.
Javier A
5-night trip
10/10
Everything was working as it should, the a/c was cold the shower was hot, the room was clean and well appointed and the location was fabulous. The Beach and restaurant staff was friendly and accommodating. The Restaurant had great food at reasonable prices. One of the nicest beaches around. I will definitely go back.
Guy
2-night trip
10/10
Excellent place to stay. Had no complaints. Location was amazing. While near the beach and Quinta Avenida, it was a quiet location and we heard no noise from nearby businesses. Staff was friendly and helpful. Would definitely do again.
Michael
3-night trip
8/10
Clean and comfortable rooms, bar located on the beach, friendly personnel. I would definitely return.
Vlad
1-night trip
10/10
The property was very clean, it was close to the beach, and we got excellent service all day long on the beach. Darien took very good care of us.
Bruce
5-night trip
10/10
Travel disruptions left us needing a room last minute and later at night. Check in was fine and the room was a great end to our chaotic day. I would recommend this hotel to anyone looking to stay in Playa del Carmen.
Andrew
1-night trip
4/10
The place is clean and nice, but the card (key) didn't work I could not go to sleep until late then the next day they forgot to save me a beach chair that was only for International tourist . 😡
Marysol
3-night trip
2/10
I did not get the room I paid for. They said "tobad". The room also smelt bad
Ryan
5-night trip
8/10
The breakfast and the service was great,
Jose
2-night trip
8/10
Enjoyed our stay. Little interior to public access
Venkata Srinivasarao Chekuri
4-night trip
8/10
This is the hotel we chose to stay after a terrible night at another place. This place was formerly Playa Maya Beach Hotel that we have stayed at before. The rooms do need upgrading which I think they are doing slowly. Bed was ok but somewhat hard. Staff mostly spoke Spanish but food and service was excellent! The chef Victor went out of his way to cook whatever you wanted and it was most excellent. The best is that it is right on the beach and they have very comfortable beach chairs and beds! There are a few stairs to contend with but all in all, I would stay here again! They were installing new refrigerators when we left.
Joanne
6-night trip
10/10
Great hotel and staff. Beach and bar are both really good
martin
7-night trip
10/10
Beautiful place to stay & the food is delicious!! Everyone is very nice and friendly. Great location!
Kathleen
10-night trip
8/10
Great day at the beach. Perfect proximity.
Verified traveler
1-night trip
10/10
Great location: beachfront. Friendly staff. Delicious food in the restaurant
David
1-night trip
10/10
Had a Very Nice stay!!!! This is the Third Time Staying with Playa Maya. Plan to Stay Again Next Year!!!
Thank You for the Wonderful Stay!!!!!
susan
10-night trip
10/10
Clean rooms, super friendly staff only think the breakfast includes is limited but everting else super good
Blanca
1-night trip
10/10
I liked how close we were from the beach.
All the staff were very cordial and helpful.
Angelica
4-night trip
10/10
Beach *)& pool
Sergio
2-night trip
10/10
The folks working here were very accommodating. Great location to everything. We had a good stay. Excellent value for the money.
Jeanna
7-night trip
2/10
We were not able able to check in until after 5pm, after which point the Luciana reception was gone for the day. Unfortunately at approx 6pm we checked in through the adjacent hotel, and our room vibrated and reverberated because of the adjacent parties and people yelling and partying next door. We were told this was only going to get worse but that there was nothing that could be done or accommated until possibly the next day. The sound was so potent my phone shook off the table.
Verified traveler
1-night trip
6/10
Nice staff, spacious room, ample hot water, good views of ocean. Rocky beach, seaweed discolored water, a bit run down, wifi a bit spotty.
Alfred
3-night trip
10/10
It was right on the beach and one block from 5 th ave walking to all restaurants and bars and stores and malls great location and great service
Eneida
3-night trip
2/10
Horrible experience! I arrived about 9 PM, and the front desk is operated by two different hotels. The hotel I was staying at did not have a person at the front desk, and I ended up being double charged because the woman who checked me and did not know how the other system worked for the other hotel. It’s been two weeks that I’ve been trying to get this corrected on my AMEX, and the hotel refuses to cooperate. Hotels.com has not been of any help, and I’ve had to go to American Express to file the dispute. Such a waste, find a big hotel that can assist you instead of trying to save a few bucks.