Best Western Plus Astana

3.5 star property
Astana hotel with restaurant and bar/lounge

Choose dates to view prices

Located in the heart of Yesil District, Best Western Plus Astana offers a warm welcome with a full breakfast and modern comforts. Take advantage of the playground for some family fun, or unwind on the spacious terrace while staying connected with free in-room WiFi.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Parking available
  • Non-smoking
  • Gym

Main amenities (12)

  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Self parking
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services

Feel at home (6)

  • Playground on site
  • Rollaway/extra beds
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Laundry facilities
$80 nightly
The total price is $93
Jan 1 - Jan 2, 2026
Total with taxes and fees

Room options

Available filters for rooms
Showing 15 of 15 rooms

Standard Room, 2 Twin Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/tub combination
Private bathroom
Bathrobes
Bidet
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Bidet
Hair dryer
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Bidet
Hair dryer
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Shower/tub combination
Private bathroom
Bathrobes
Bidet
Hair dryer
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Shower/tub combination
Private bathroom
Bathrobes
Bidet
Hair dryer
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Highlights

Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Shower/tub combination
Private bathroom
Bathrobes
Bidet
  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Bathrobes
Bidet
  • Sleeps 2
  • 1 Queen Bed

Executive Suite With King Bed - Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Junior Suite, Air-Conditioned, Wi-Fi, Lcd Television, Mini Bar

  • Sleeps 2

Premium King Room With King Bed - Non-Smoking

  • Sleeps 2

Mini Double Room With Two Single Beds - Non-Smoking

  • Sleeps 2

Apartment With King Bed And Kitchen - Non-Smoking

  • Sleeps 2

1 Queen Bed Wifi Mini Bar Coffee Tea Maker Safe Air-Conditioned Non Smoking

  • Sleeps 2

1 Queen Bed, Non-Smoking, Higher Floor, Safe, Wi-Fi, Coffee And Tea Maker, Air-Conditioned

  • Sleeps 2

Standard Queen Room-Non-Smoking

  • Sleeps 2

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About the neighborhood

Map
13a Dostyk Street, Astana, 010000

What's nearby

  • Parliament of Kazakhstan - 3 min walk - 0.3 km
  • Singing Fountain - 3 min walk - 0.3 km
  • Kazakhstan Central Concert Hall - 7 min walk - 0.6 km
  • Bayterek Tower - 9 min walk - 0.8 km
  • Kazakhstan Ministry of Foreign Affairs - 10 min walk - 0.9 km

Getting around

  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 19 min drive
  • Astana Railway Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪MADO - ‬6 min walk
  • ‪Starbucks Reserve - ‬5 min walk
  • ‪Lou Lou - ‬2 min walk
  • ‪Чайхана Navat - ‬5 min walk
  • ‪Вечное Небо - ‬4 min walk

About this property

Best Western Plus Astana

When visiting Astana, Best Western Plus Astana is a great choice to consider. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.

At a glance

DONE

Hotel size

    • 108 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5:30 AM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (KZT 2000 per day)
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Playground

What to do

  • Pool table

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • In-room safe

Special features

Dining

Emerald - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for KZT 8900.0 per night

Parking

  • Uncovered self parking costs KZT 2000 per day

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Plus Astana Hotel
Best Western Plus Astana Hotel Nur-Sultan
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Frequently asked questions

Are pets allowed at Best Western Plus Astana?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Best Western Plus Astana?

Yes. Self parking costs KZT 2000 per day.

Is airport shuttle service offered by Best Western Plus Astana?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Best Western Plus Astana?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Best Western Plus Astana and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Best Western Plus Astana?

Yes, there's an onsite restaurant, Emerald.

What's the area around Best Western Plus Astana like?

Best Western Plus Astana is in Yesil District, a short 11-minute walk from Bayterek Tower and 14 minutes' walk from Kazakhstan Ministry of Foreign Affairs.

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Reviews

Best Western Plus Astana Reviews

8.8

Excellent

8.8

Cleanliness

9.4

Location

9.0

Staff & service

8.0

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast was good and a highlight of the stay. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Breakfast

Reviews

10/10 Exceptional

Great location, friendly staff & 24 hour reception.
Janice, 3-night trip

10/10 Exceptional

A pleasant stay

A very conveniently situated hotel with friendly and helpful staff
Andrew, 1-night trip

6/10 Good

considering price and location this hotel is good for business purpose.
JAY, 1-night trip

10/10 Exceptional

Good hotel with friendly staff. Nice breakfast and room. Overall a very nice hotel to stay at.
Peter, 1-night trip

10/10 Exceptional

Wonderfull location, helpfull stuff
Ayse, 5-night trip

10/10 Exceptional

Nice centrally located hotel - Recommended

Straight-forward check-in and comfortable stay. Road at the front of the hotel is busy so if you are a light sleeper I would maybe suggest asking for a court-yard room. Staff were very helpful and courteous. Food and drink options were both very good in terms of choice, quality and cost. Centrally located so easy to navigate Astana from the hotel. Overall I would recommend of you are staying in Astana.
Robert, 3-night trip

10/10 Exceptional

Excellent breakfast!
Toshiya, 4-night trip

10/10 Exceptional

Great hotel and friendly staff
Minnur, 2-night trip

10/10 Exceptional

Great hotel with friendly staff and close to everything
Minnur, 2-night trip

10/10 Exceptional

Great location and facility
David, 4-night trip

8/10 Very good

Great location and friendly staff
Asa, 3-night trip

10/10 Exceptional

Great location
maritza, 6-night trip

10/10 Exceptional

Excellent location, personal very helpful and friendly
maritza, 2-night trip

10/10 Exceptional

Central location!

Very central location and in walking distance of many sightseeing options. The hotel is old and could use an update, but is it good and clean. The breakfast is good, but the room is very small and sometimes there are no tables left. Staff is friendly and helpful. Would definitely consider this hotel if I visit Astana again
2-night trip

10/10 Exceptional

My parents enjoyed their stay a lot! The premium room was very spacious and beds were comfortable. Thank you!
Alexander, 5-night trip

6/10 Good

The room was very large and good value for money. The hotel is well situated, but a bit confusing to get to. English speaking staff made the stay easy.
Natalie, 1-night trip

10/10 Exceptional

Staff is great and very helpful, professional.
Olga, 6-night trip

10/10 Exceptional

Great front desk people! Clean and nice! Will be a returned customer for sure!!!
DARISSA, 1-night trip

10/10 Exceptional

Very spacious, well maintained, clean, splendid room!!
1-night trip

10/10 Exceptional

Very good hotel

Good hotel in an excellent area. I will come back here. A bit old fashioned but comfortable and good quality.
Ryan, 2-night trip

8/10 Very good

The hotel was clean and the people working at the reception were very nice. The breakfast didn't have much range and the bread and cheese were already dry.
Julia, 1-night trip

6/10 Good

well located hotel

Well located hotel, large rooms for a good price. There was no housekeeping during my stay. Reception staff is nit very punctual. Sauna and swimming is niot complimentary.
Wim, 1-night trip

6/10 Good

The hotel location is good. The service of the staff is amazing. I would especially mention Akbola from the reception desk for the amazing support! Breakfast doesn't have enough options. I asked about a cheese omelette and received a small portion with cottage (which looked like a pancake). The room needs to be renovated as there are so many broken things in the room (wall, furniture, lighting system)
Miragha, 1-night trip

8/10 Very good

Property is fine but not particularly inspiring or modern. Liked that they had a fridge in the room. TV had only one English channel (Bloomberg) and screen reception was fuzzy (not that I could watch Bloomberg for too long anyway, so no huge loss). Having CNN or BBCWorld would have been nice. While there are some attractions not far from the hotel, it's not the most walkable city. Was easy to get taxis as it's on a main road.
Michael, 1-night trip

4/10 Fair

A/C is controlled by the hotel and they never turned it on despite the rooms being quite hot Mini fridge didn’t turn on Water in the shower goes cold every 10 seconds Laundry service wasn’t open the whole time I was there (5 days) Not the worst experience, but just not good for the price, you may as well stay somewhere cheaper because at least they don’t advertise amenities they don’t have Room service was good and cheap, free breakfast was decent
Elijah, 5-night trip