This hotel is truly a hidden gem in the heart of the city. The staff went out of their way to ensure we had a comfortable stay. Henry at the front desk was exceptional, he helped us plan our itinerary, book transportation, and even surprised us with a small gift for our anniversary. His attention to detail and kindness truly made our experience unforgettable.
One of the things that stood out to me was the Halong Bay day tour I booked through the hotel. I had done some research online beforehand, and I’m so glad I decided to go with their recommendation. The entire trip was very well organized, from the smooth pick up process to the high quality service throughout the tour. The guide was friendly and patient even when I was running a few minutes late, he waited without any complaints. The boat was clean and beautiful, and the lunch provided was fresh and tasty.
If you're looking for a boutique hotel with excellent service and well-arranged tours, this is definitely the place to stay!