Upon arrival, our room was not properly cleaned. The floors were covered in dirt, and the bathtub contained debris. We were informed that housekeeping was unavailable and that the room could not be cleaned until the following day. When it was finally cleaned, the quality was poor.
Despite requesting daily housekeeping, the room was not serviced again for four days. When it was eventually cleaned, the floors were still dirty, and the beds were left unmade.
Additionally, breakfast service each morning was inadequate. Many items were consistently unavailable, and staff repeatedly stated they had no additional stock to replenish the offerings.