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Krystal Monterrey

3.5 star property
Hotel with restaurant, near Fundidora Park

Choose dates to view prices

In the heart of Monterrey, Krystal Monterrey offers a haven of modern comfort with international cuisine at Café Flores. Unwind with dry cleaning services and babysitting while you connect to in-room WiFi or work out at the gym.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service
  • Free toiletries
$87 nightly
The total price is $103
Dec 30 - Dec 31
Total with taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite Junior

In-room safe, desk, iron/ironing board, free WiFi

Suite Junior

  • 613 sq ft
  • Sleeps 2

View all photos for Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Room Deluxe

  • 355 sq ft
  • Sleeps 2

View all photos for Double Room Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Double Room Deluxe

  • 355 sq ft
  • Sleeps 4

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Double Beds

8.8 out of 10
Excellent
(89 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
In-room safe
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

8.4 out of 10
Very good
(100 reviews)

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Eco-friendly cleaning supplies
Cable channels
In-room safe
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Mountain View

Superior Double Room, 2 Double Beds, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Minibar
Free bottled water
Coffee/tea maker
Eco-friendly cleaning supplies
  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior with Mountain View

In-room safe, desk, iron/ironing board, free WiFi

Double Room Superior with Mountain View

  • 355 sq ft
  • Sleeps 4

Similar properties

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board
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  • Free parking
  • Free WiFi
  • Air conditioning
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9.0 out of 10, Wonderful, 2,313 reviews
$67 nightly
The price is $80
Dec 23 - Dec 24
Total with taxes and fees
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About the neighborhood

Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000

What's nearby

  • Fuente de la Vida o Neptuno - 3 min walk - 0.3 km
  • Macroplaza - 5 min walk - 0.5 km
  • Auditorium Pabellón M - 5 min walk - 0.5 km
  • Explanada de los Heroes - 7 min walk - 0.6 km
  • Santa Lucia Riverwalk - 9 min walk - 0.8 km

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive
  • General I. Zaragoza Station - 4 min walk
  • Padre Mier Station - 7 min walk
  • Fundadores Station - 16 min walk

Restaurants

  • ‪Sierra Madre Brewing Co. - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪1900 - ‬1 min walk
  • ‪Mi Tierra - ‬3 min walk
  • ‪Carl's Jr. - ‬2 min walk

About this property

Krystal Monterrey

Krystal Monterrey puts you within a 10-minute drive of Fundidora Park and Macroplaza. Guests can visit the fitness center for a workout or grab a bite to eat at Café Flores, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, Monterrey Institute of Technology and Cintermex are within a short drive. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: General I. Zaragoza Station is 4 minutes and Padre Mier Station is 7 minutes.

At a glance

DONE

Hotel size

    • 207 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (MXN 180 per stay)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Café Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 350 for adults and MXN 175 for children

Parking

  • Valet parking costs MXN 180 per stay

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Does Krystal Monterrey offer free cancellation for a full refund?

Yes, Krystal Monterrey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Krystal Monterrey?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Krystal Monterrey?

Yes. Valet parking costs MXN 180 per stay.

What are the check-in and check-out times at Krystal Monterrey?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Krystal Monterrey?

No, this hotel doesn't have a casino, but Casino Monterrey (3-min walk) and Casino Jubilee (8-min drive) are both nearby.

What is there to do at Krystal Monterrey and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Krystal Monterrey?

Yes, Café Flores offers international cuisine.

What's the area around Krystal Monterrey like?

Krystal Monterrey is in Monterrey Centro, a short 4-minute walk from General I. Zaragoza Station and 5 minutes' walk from Macroplaza. The local area is considered walkable as well as being good for shopping.

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Krystal Monterrey Reviews

Reviews

8.4

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Elevator
Water
Restaurant
View
Lobby
Shower
Store

What guests liked

  • The property offers great dining options with a nice lunch buffet and fair a la carte menu, and is located near many shops and restaurants. (9 reviews)
  • The breakfast buffet was delicious and worth trying. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excellent Service, and kindness Room was comfortable
Marylou, 1-night trip

10/10 Exceptional

Great place y MTY

Great location and employees and hotel all nice
Jose, 4-night trip

10/10 Exceptional

Love the location of the Hotel the rooms are very spacious
Jessica, 3-night trip

10/10 Exceptional

Excellent location , great service and most important clean
Germain Alberto, 2-night trip

10/10 Exceptional

This hotel has never failed me. Rooms are very spacious. Breakfast buffet amazing. Service is great! Meeting rooms and working spaces are great
Anna, 2-night trip

10/10 Exceptional

Good area
ALEJANDRA, 4-night trip

8/10 Very good

The property is centrally located and close to many popular tourist attractions like Paseo Santa Lucia, the Cathedral, Macroplaza, plenty of shops and small local restaurants. Staff at check-in was very friendly (Mercedes) I would definitely stay here again if I return to Monterrey. My only complaint is the lack of communication through the Expedia app, and we had to wait until 2:00 PM to check in, even though we arrived early at noon.
Timothy, 3-night trip

10/10 Exceptional

Clean safe professional
fabio, 1-night trip

6/10 Good

Upon arrival, ceilings were filled with dust and visibly you can see from the ceilings. Housekeeping was quick to respond and cleaned it up. During the stay, there were 2 nights (almost full nights) without electricity, meaning we did not have any air conditioning during the midst of summer. Front desk said it was due to the power outage in the entire block of the town. No compensation provided, no other alternatives provided and we spent the night sweating in a stuffy room, waking up with headaches due to lack of airflow in the room. Decent customer service, they were able to provide cold storage travelling with medications that needed to be in the fridge. Valet parking is nice enough with no complaints. The area this hotel is located in is quite busy, bustling with people and great for shopping, although the streets are very dirty and garbage everywhere. Overall, this place was an ok place to be, I wouldn't give it the star rating they currently have, it's more of a 2 or 3 star hotel rather than a 4, and most definitely not a 5 star stay. If given the choice, there's a 10% chance of me reboojung at this place mainly due to convenience of location (although there are other hotels in the same area).
Frankie, 11-night trip

10/10 Exceptional

Excellent place to stay-
Jamie, 2-night trip

10/10 Exceptional

Everything was great
jordan, 3-night trip

10/10 Exceptional

Great experience.
Colin, 3-night trip

10/10 Exceptional

Great place to stay really loved it
Elizabeth Lopez, 3-night trip

10/10 Exceptional

Great location
JOSE, 1-night trip

10/10 Exceptional

Grate place to stay
Raul, 1-night trip

10/10 Exceptional

Nice stay
Humberto, 4-night trip

8/10 Very good

Very good stay
Enrique, 2-night trip

10/10 Exceptional

My favorite hotel in Monterrey
eliseo, 1-night trip

8/10 Very good

Todo Excelente
Jhonnatan, 1-night trip

6/10 Good

The cleanliness of the hall needs a lot of work. I informed management the first day I arrived and after two days the dirt and some kind of pieces of Sheetrock remained. It doesn’t reflect well on the hotel the lack of attention to cleanliness.
ramon, 2-night trip

10/10 Exceptional

Excelente
Julisa, 1-night trip

10/10 Exceptional

It was a great experience, the staff were kind and quick to answer all my questions
Great view to El Cerro de la Silla and la Catedral
Kevin, 4-night trip

6/10 Good

Hotel had a bad smell, carpet was dirty.
Joel, 1-night trip

10/10 Exceptional

All is better
Cecilia, 1-night trip

10/10 Exceptional

i wouldve love to have maybe a mini fridge and a microwave avaible to heat up food and keep drinks cold
Josue Antonio, 5-night trip