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Grand Erbil Hotel

4.0 star property
Family-friendly hotel in Almaty with 2 restaurants and 2 bars/lounges

Choose dates to view prices

Photo gallery for Grand Erbil Hotel

Indoor pool
Exterior
Standard Double Room | 1 bedroom, in-room safe, desk, iron/ironing board
2 restaurants, breakfast served
Banquet hall
In the heart of Turksib District, Grand Erbil Hotel is a haven for families and travelers alike. Enjoy a delicious breakfast buffet, unwind at the poolside bar or indoor pool, treat yourself to a rejuvenating spa massage, and explore two on-site restaurants.

Reviews

6.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Parking available
  • Bar
  • Free breakfast
  • Pool
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Free children's club
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace

For families (6)

  • Children stay free
  • Children's club (free)
  • Playground on site
  • Microwave
  • Separate dining area
  • Television
$39 nightly
The total price is $44
Jun 12 - Jun 13
Total includes taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Double Room

Highlights

Balcony
Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2023
Separate bedroom
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Single Room

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2023
Separate bedroom
Hair dryer
Bathrobes
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, No Windows

Economy Double Room, No Windows | 1 bedroom, in-room safe, desk, iron/ironing board

Economy Double Room, No Windows

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2023
Separate bedroom
Hair dryer
Bathrobes
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Twin Room

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2023
Separate bedroom
Hair dryer
Bathrobes
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Shared Dormitory, Shared Bathroom

Basic Shared Dormitory, Shared Bathroom | 1 bedroom, in-room safe, desk, iron/ironing board

Basic Shared Dormitory, Shared Bathroom

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2023
Separate bedroom
Bathrobes
2 bathrooms
  • 377 sq ft
  • Sleeps 1
  • 3 Twin Bunk Beds

View all photos for Luxury Double Room, Jetted Tub

Luxury Double Room, Jetted Tub | 1 bedroom, in-room safe, desk, iron/ironing board

Luxury Double Room, Jetted Tub

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2023
Separate bedroom
Bathrobes
Jetted bathtub
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Twin Room

Highlights

Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2023
Separate bedroom
Hair dryer
Bathrobes
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room

Highlights

Balcony
Separate dining area
Air conditioning
Refrigerator
Flat-screen TV
Renovated in 2023
Separate bedroom
Hair dryer
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

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Royal Park Hotel Almaty

  • Airport transfer
  • Free WiFi
  • Restaurant
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9.2 out of 10, Wonderful, 42 reviews
The price is $60
$54 nightly
$60 total
Total includes taxes and fees
Jun 12 - Jun 13
Royal Park Hotel Almaty
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About the neighborhood

Map
Sauranbaeva Str. 5, Almaty, 050-0011

What's nearby

  • MEGA Park - 11 min drive - 9.6 km
  • Panfilov Park - 11 min drive - 10.3 km
  • Zenkov Cathedral - 12 min drive - 10.7 km
  • Almaty Opera House - 13 min drive - 11.9 km
  • Dostyk Plaza - 15 min drive - 13.0 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 16 min drive
  • Almaty Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Отан - ‬16 min walk
  • ‪Кафе SenseAsia - ‬3 min drive
  • ‪KFC - ‬5 min drive
  • ‪Лаффа - ‬16 min walk
  • ‪Hotel Altyn Kol - ‬5 min drive

About this property

Grand Erbil Hotel

Grand Erbil Hotel is just 4.3 mi (6.8 km) from the airport and offers a shuttle (available 24 hours). Guests can be pampered with massages at the spa, and Erbil, one of 2 restaurants, serves breakfast, lunch, and dinner. There are 2 bars/lounges, an indoor pool, and in-room conveniences like refrigerators and microwaves.

Languages

English, Russian, Turkish

At a glance

DONE

Hotel size

    • 67 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible van parking on site
    • Onsite parking limited (max 10 spaces per unit)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Playground

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Accessible airport shuttle
  • Area rugs in room
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 70-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • Separate dining area

Freshen up

  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen island
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

Dining

Erbil - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open 24 hours.

Fees & policies

Refundable deposits

  • Deposit: KZT 5000.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 3000 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for KZT 10000.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Erbil Hotel Almaty
Grand Erbil Almaty
Grand Erbil
Grand Erbil Hotel Hotel
Grand Erbil Hotel Almaty
Grand Erbil Hotel Hotel Almaty

Frequently asked questions

Does Grand Erbil Hotel offer free cancellation for a full refund?

Yes, Grand Erbil Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Erbil Hotel?

Yes, there's an indoor pool.

Are pets allowed at Grand Erbil Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Erbil Hotel?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Grand Erbil Hotel?

Yes, an airport shuttle is available. The charge is KZT 3000 per vehicle one-way.

What are the check-in and check-out times at Grand Erbil Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM. Check-out time is noon.

Is there an onsite casino at Grand Erbil Hotel?

No, this hotel doesn't have a casino, but Casino Zodiak (15-min drive) is nearby.

What is there to do at Grand Erbil Hotel and nearby?

Grand Erbil Hotel has 2 bars and a spa, as well as an indoor pool and a steam room.

Are there restaurants at or near Grand Erbil Hotel?

Yes, there are 2 onsite restaurants.

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Grand Erbil Hotel Reviews

Reviews

6.0

Good

6.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10

Very noisy, the restaurant in the hotel plays the music very loud until 5 a.m.
1-night trip

10/10

clean room, nice people
4-night trip

8/10

Good hotel for one night
1-night trip

2/10

Worst hotel I've ever been to. Weird fines, unclean rooms, everything was broken or halfbroken. It was loud and unbearably hot at night. No idea how this could possibly be rated as a 4 star hotel. I don’t recommend.
1-night trip

8/10

I liked that hotel did not make a big deal about checking in, after a long flight this is appropriated.

2/10

Filthy old property
1-night trip

2/10

The restaurant was good and the personnel polite. The club was good too. The hotel reception and the room was horrible.
1-night trip

8/10

We checked out around 3 am in the morning, so we couldn't enjoy the hotel well, but there is no problem. The reception staff welcomed us and responded to our early check-out.
1-night trip

8/10

on over all it was ok and good.
1-night trip

4/10

The room had good spce area but need rerenovation.
1-night trip

2/10

Terrible experience. The AC and Wi-Fi were both non-functional, making the stay uncomfortable. The cleanliness was disappointing—towels that should have been white were grey and dingy. The only redeeming factor was the breakfast, which was decent. I wouldn't recommend staying here.
1-night trip

2/10

Worst hotel I’ve ever stayed at. I had to be moved to three rooms because of problems. Two the air conditioning didn’t work. The phone didn’t work in any room. The restaurant at the hotel has dancing parties every night. They last until 3 in the morning on weekdays and five in the morning on weekends. We had to leave early because the staff stoke a pair of $900 earrings.
22-night trip

4/10

Strong sewage smell in bathroom. Low water pressure in bathroom.
1-night trip

6/10

internet was very poor or none and room service was every other day
9-night trip

2/10

Didnt like it
2-night trip

2/10

Leaving the hotel premises, I witnessed a distressing scene of a man physically assaulting a woman, causing a public outcry. Despite the evident commotion, approximately ten bystanders remained passive, declining to intervene. Shockingly, even the security guard on duty abstained from taking any action. Upon alerting the hotel management via phone, my friend was assured that the situation was being handled, despite the ongoing violence inflicted on the woman just outside the hotel premises, resulting in severe facial injuries.
1-night trip

2/10

1-night trip

4/10

2-night trip

8/10

1-night trip

8/10

2-night trip

6/10

아침 식사가 먹을 것이 별로 없었다. 특히, 식빵을 발라먹을 흔한 과일쨈도 없었다.
3-night trip

6/10

1-night trip

6/10

1-night trip

8/10

1-night trip

8/10

1-night trip