In the heart of Manhattan, HGU New York offers an upscale retreat with a fireplace in the lobby and two bars to unwind. Take advantage of dry cleaning/laundry services, enjoy continental breakfast, or explore nearby Madison Square Park and Macy's. With free newspapers and a helpful staff that has left previous guests impressed.
John F. Kennedy Intl. Airport (JFK) - 45 min drive
New York W 32nd St. Station - 6 min walk
Grand Central - 42 St. Station - 10 min walk
Penn Station - 14 min walk
33 St. Station (Park Av. S) - 1 min walk
28 St. Station (Park Av. S) - 6 min walk
28 St. Station (Broadway) - 8 min walk
Restaurants
Sweetgreen - 2 min walk
Wolfgang's Steakhouse - 2 min walk
Her Name Is Han - 2 min walk
Five Guys - 1 min walk
Starbucks - 2 min walk
About this property
HGU New York
HGU New York offers a fantastic location, putting you just a 5-minute walk from 5th Avenue and Empire State Building. You can relax with a drink at one of the 2 bars/lounges, and the restaurant is the perfect spot to grab a bite to eat. This luxurious hotel is also within just a 10-minute walk of Herald Square and Macy's. Fellow travelers like that it's only a short walk to public transportation: 33 St. Station (Park Av. S) is steps away and 28 St. Station (Park Av. S) is 6 minutes.
Languages
Arabic, Chinese (Mandarin), English, French, Japanese, Korean, Polish, Portuguese, Spanish
At a glance
DONE
Hotel size
90 rooms
Arranged over 10 floors
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Pets
Pets allowed (dogs and cats only, 1 total, up to 30 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Onsite valet parking (USD 60 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7 AM–11 AM
2 bars/lounges
Restaurant
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Built in 1905
Safe-deposit box at front desk
Terrace
Fireplace in lobby
Beaux Arts architecture
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
Television
Premium TV channels
Home comfort
Air conditioning
Minibar
Bathrobes
Iron/ironing board
Sleep well
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi (speed of 25+ Mbps)
Food and drink
Refrigerator
More
In-room safe
Special features
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Destination fee: USD 28.69 per accommodation, per night
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 25 for adults and USD 25 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 200 per accommodation, per stay
Parking
Valet parking costs USD 60 per night
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York
Frequently asked questions
Does HGU New York offer free cancellation for a full refund?
Yes, HGU New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HGU New York?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 30 lbs per pet. There's a charge of USD 200 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at HGU New York?
Yes. Valet parking costs USD 60 per night.
What are the check-in and check-out times at HGU New York?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and contactless check-out are available.
Is there an onsite casino at HGU New York?
No, this hotel doesn't have a casino, but Resorts World Casino (18-min drive) is nearby.
What is there to do at HGU New York and nearby?
HGU New York has 2 bars.
Are there restaurants at or near HGU New York?
Yes, there's an onsite restaurant.
What's the area around HGU New York like?
HGU New York is in Manhattan, a short 1-minute walk from 33 St. Station (Park Av. S) and 4 minutes' walk from 5th Avenue. Travelers say that the hotel is in a great location.
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HGU New York Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Bed
Bathroom
Restaurant
Lobby
Bar
Boutique hotel
Coffee
Reviews
10/10 Exceptional
Jul 18, 2025
Slept so well
It was a lovely stay. The room was small but the bed was super comfortable and huge! Easy to get out and walk and there is a cafe downstairs.
Jessica
Jessica, 2-night trip
10/10 Exceptional
Jul 20, 2025
Super comfy king bed
Loved the layout of the room. Had a small separate living area from our bedroom. King bed was super comfortable.
Vanessa
Vanessa, 1-night trip
10/10 Exceptional
May 26, 2025
Our stay was amazing. The hotel room was perfect and it was so close to everything.
Kirsten
Kirsten, 2-night trip
10/10 Exceptional
Jun 23, 2025
The hotel was great. The staff were friendly and accommodating. Very clean. Close to all the areas we needed to get to. Would definitely stay here again on our next trip back to NYC.
Verified traveler
3-night trip
8/10 Very good
Jun 9, 2025
It was clean and relatively nice.
Ellen
Ellen, 1-night trip
10/10 Exceptional
Jun 28, 2025
Great for no frills with beautiful room.
Everything was excellent, but it’s very no frills. No amenities apart from a small roof terrace. We were barely there, and the time we did spend was very good because the room was so nice. Small, but very nice.
Brandon
Brandon, 2-night trip
8/10 Very good
Apr 8, 2025
Satisfied! Would stay again
Perfect for our one night stay, our room was very quiet you would have no idea you’re in NYC.
Vanessa
Vanessa, 1-night trip
10/10 Exceptional
Jan 10, 2025
Wonderful stay- perfect location
Andrea
Andrea, 6-night trip
10/10 Exceptional
Apr 24, 2025
A lovely hotel in NYC. Ideal for business. The staff were kind and welcoming, the room was clean and comfortable and the amenities were nice. I enjoyed it.
Kevin
Kevin, 1-night trip
4/10 Fair
Jul 24, 2025
Disappointed Stay
The water pressure in our room was horrible, I complained about three times and nothing was done. Our refrigerator made a lot of noise. I come to NYC twice a year for business and I can in advance and request a room that I have stayed in before that was decent but they didn't accommodate. I stay at the hotel for the location only. Also, the rooms don't have enough outlets for today's day and age when we have to charge our devices, etc... The outlets that do exist are occupied with the lighting in the rooms.
Shahrzad
Shahrzad, 9-night trip
8/10 Very good
Dec 8, 2024
Great stay!
Merinda
Merinda, 1-night trip
10/10 Exceptional
Jan 25, 2025
Very nice small hotel. Super staff, cosy rooms.
Rosa
Rosa, 7-night trip
6/10 Good
Jun 25, 2025
The AC didn't seem to be effective.
Verified traveler
5-night trip
6/10 Good
Mar 16, 2025
The room was very small but clean comfortable bed
Anthony
Anthony, 1-night trip
10/10 Exceptional
Apr 6, 2025
The hotel was in a very central spot and very near to the Empire State Building - ideal for the metro connections and for visiting all areas of manhattan. The hotel was Modern and the room had the biggest and comfiest bed ( the rooms were cleaned daily) the shower was large and the room was lovely.
Cemaliye
Cemaliye, 6-night trip
6/10 Good
Jul 16, 2025
Mixed Review - emails not answered
The first night was not great, the smoke detector emitted a high pitched noise every 20 seconds through the night, disturbing our sleep. Unfortunately there were no other rooms for us to be put in for the night and I have tried to get a refund for that night however, my emails are not being answered. The rest of the stay was decent, once the smoke detector battery had been fixed. The staff were friendly however, only the general manager could issue my refund and she is not replying back to me.
Zahra
Zahra, 4-night trip
10/10 Exceptional
Dec 2, 2024
It was a very good stay with a friendly crew
Ouahid
Ouahid, 2-night trip
10/10 Exceptional
Dec 26, 2024
Great stay, staff were great. Thanks HGU for a great holidays.
Matthew
Matthew, 5-night trip
6/10 Good
May 10, 2025
It’s ok
The bathroom is very bad, smelly and the shower doesn't produce much water.
Luciano
Luciano, 6-night trip
6/10 Good
Mar 19, 2025
Pictures looked much nicer in booking than the actual property
kaitlyn
kaitlyn, 1-night trip
8/10 Very good
Jan 15, 2025
Easy walk to shops and stores as well as the train station. It’s close to Korean town but not directly in it. I’d stay here again.
Jennifer
Jennifer, 3-night trip
8/10 Very good
Mar 22, 2025
I’m a tea person and drink tea day and night, so when I found out there is no tea kettle I panicked, fortunately when I went to front desk the staff promptly said they could provide one and delivered to my room within minutes. The service and the tea kettle made the staying an enjoyable experience.
Ion
Ion, 4-night trip
10/10 Exceptional
Nov 18, 2024
This is a great little hotel in a nice area. The location is convenient to any spots you might want to visit in Manhattan. There's a nice coffee shop downstairs.
Timothy
Timothy, 3-night trip
10/10 Exceptional
Jan 10, 2025
Everything was great
Max
Max, 1-night trip
10/10 Exceptional
Dec 10, 2024
Great hotel to be close to nearly anywhere. Staff was amazing. Rooms are very small and cozy and bathroom couple use a little work but overall a good experience!