Located in the heart of Springfield, Holiday Inn Express Springfield Downtown, an IHG Hotel offers a convenient stay with free to-go breakfast and dry cleaning/laundry services. With an indoor pool, 24-hour business center, snack bar/deli, gym and area shuttle at your disposal you'll feel right at home. Guests rave about the delicious breakfast and attentive staff.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Non-smoking
Gym
Laundry facilities
24/7 front desk
Main amenities (12)
Daily housekeeping
Indoor pool
Fitness center
24-hour business center
Business center
24-hour front desk
Coffee/tea in a common area
Air conditioning
Front-desk safe
Snack bar/deli
Laundry service
Self-serve laundry
For families (6)
Children stay free
Free cribs/infant beds
Microwave
Private bathroom
Premium TV channels
Daily housekeeping
$114 nightly
The total price is $129
$129 total
Aug 3 - Aug 4
Total includes taxes and fees
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
9.29.2 out of 10
Wonderful
92 reviews
(92 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
300 sq ft
Sleeps 4
2 Queen Beds
View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)
Naismith Memorial Basketball Hall of Fame - 11 min walk - 1.0 km
Springfield Armory - 13 min walk - 1.1 km
Titanic Museum - 2 min drive - 2.2 km
Getting around
Bradley Intl. Airport (BDL) - 26 min drive
Westfield, MA (BAF-Barnes Municipal) - 27 min drive
Springfield Union Station - 10 min walk
Holyoke Station - 13 min drive
Windsor Locks Station - 16 min drive
Restaurants
Wahlburgers - 4 min walk
Red Rose Pizzeria - 3 min walk
La Fiorentina Pastry Shop - 7 min walk
South End Market - 9 min walk
The Chandler Steakhouse - 5 min walk
About this property
Holiday Inn Express Springfield Downtown by IHG
At Holiday Inn Express Springfield Downtown by IHG, you'll be just a 5-minute drive from MGM Springfield and Naismith Memorial Basketball Hall of Fame. You can go for a morning swim at the indoor pool and visit the fitness center for a workout. This Baroque hotel is also just a 5-minute drive from Eastern States Exposition and Big E. Fellow travelers love the helpful staff and breakfast.
Languages
English
At a glance
DONE
Hotel size
98 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Minimum Spring Break check-in age is 21
DONE
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:00 AM–10:00 AM
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness center
An indoor pool
Banquet hall
Baroque architecture
Accessibility
Elevator
Room amenities
Be entertained
42-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Deep soaking bathtub
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free long-distance and local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Refundable deposits
Deposit: USD 100.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 10 PM
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
State tax ID - C0004282810
Also known as
Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield
Frequently asked questions
Does Holiday Inn Express Springfield Downtown by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Springfield Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Springfield Downtown by IHG?
Yes, there's an indoor pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Holiday Inn Express Springfield Downtown by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Springfield Downtown by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Springfield Downtown by IHG?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Holiday Inn Express Springfield Downtown by IHG?
No, this hotel doesn't have a casino, but MGM Springfield (5-min walk) is nearby.
What is there to do at Holiday Inn Express Springfield Downtown by IHG and nearby?
Holiday Inn Express Springfield Downtown by IHG has an indoor pool and a fitness center.
Does Holiday Inn Express Springfield Downtown by IHG have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Holiday Inn Express Springfield Downtown by IHG like?
Holiday Inn Express Springfield Downtown by IHG is in Metro Center, a short 5-minute walk from MGM Springfield and 15 minutes' walk from Naismith Memorial Basketball Hall of Fame. Travelers give top marks for the hotel's prime location.
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Holiday Inn Express Springfield Downtown by IHG Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Parking
Casino
Restaurant
Family friendly
Cities
What guests liked
Breakfast was a highlight with a great selection of choices, replenished continuously, and often described as phenomenal, good, and terrific. (72 reviews)
The pool was a highlight for many guests, with kids loving it and staff keeping it clean and heated. (9 reviews)
The property is conveniently located near many great restaurants within a 5-10 minute walk. (6 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jul 26, 2025
Staff were very friendly and helpful. Room was nice.
kelly
kelly, 1-night trip
10/10 Exceptional
Jul 20, 2025
Great Stay
Very clean and comfortable. Kind and courteous staff.
Roger
Roger, 3-night trip
10/10 Exceptional
Jun 7, 2025
Very friendly staff and hotel was clean and bed was very comfortable
Jennifer
Jennifer, 1-night trip
10/10 Exceptional
Jun 16, 2025
Very convenient for a meeting in the Springfield Downtown area. Booking was easy and stay was great!
Yamilca
Yamilca, 1-night trip
6/10 Good
Jun 12, 2025
Great location, clean hotel, but very expensive for what it was and the area
Verified traveler
1-night trip
10/10 Exceptional
Apr 26, 2025
Nice and friendly staff, great location.
Sorin
Sorin, 1-night trip
8/10 Very good
Jul 4, 2025
A Fine Stay
Good place with good breakfast in the morning. Parking was a chore but not
terrible.
David
David, 1-night trip
10/10 Exceptional
Jun 4, 2025
Had a great stay. Good breakfast and 1 block from the casino. Huge room.
Craig
Craig, 1-night trip
10/10 Exceptional
Apr 10, 2025
The staff, the hotel itself, and the location! Fabulous!!!
Luis
Luis, 2-night trip
10/10 Exceptional
Jul 7, 2025
Jess was simply amazing!! She helped us during the firework craziness in Springfield get back to the hotel safely
Kim
Kim, 3-night trip
10/10 Exceptional
Apr 26, 2025
Love this hotel nice people love they have a swimming pool for my kids love the breakfast and love it the real clean
rosa
rosa, 1-night trip
10/10 Exceptional
Apr 13, 2025
Holiday Inn
Best stay I have ever had.
Robert
Robert, 2-night trip
10/10 Exceptional
Apr 22, 2025
I love this place service and lobby attendant are all great staff
Jose
Jose, 1-night trip
10/10 Exceptional
Jul 25, 2025
Great!!
Worked out perfect as we were seeing a concert at the mass mutual center just around the corner. Easy to get too. Easy to check in. Room was huge! Bed was comfortable. Pillows were the best. There was a stain on the sheet, but the sheet was clean. Extra comforter in the closet was perfect. Breakfast was great!!!
Isis
Isis, 1-night trip
8/10 Very good
Jul 20, 2025
This is a nice hotel but a rough area. Dont think i slept much with all the sirens, cars squealing their tires and all the loud guests coming and going all night. I would not stay here again.
Verified traveler
1-night trip
10/10 Exceptional
May 26, 2025
Book the stay!!
The room smelled amazing when we first arrived. The staff is very friendly and accommodating… even providing my wife with a razor and shaving cream because she forgot hers. This is our second stay here and we look forward to many more.
Shawn
Shawn, 1-night trip
10/10 Exceptional
Jun 13, 2025
This is a fantastic hotel. We have stayed multiple times. The staff is great, and the rooms are clean, comfortable, and updated. One downside - This area of Springfield is extremely noisy. It is common for people to blast music outside late at night, and sirens are frequent.
Jill
Jill, 1-night trip
6/10 Good
May 21, 2025
It was a family stay for our son’s graduation.
We didn’t use much of anything at the hotel. The hotel was clean and safe for my family.
Carmen
Carmen, 1-night trip
8/10 Very good
Apr 1, 2025
Good stay
Nathan
Nathan, 2-night trip
8/10 Very good
May 9, 2025
I would book a stay my next trip
This is my second visit and upon arrival and opening my room door everything looked neat, clean and orderly. Checkimg in and out was quick. I would book a stay there my next trip. I would recommend a stay to others.
Rose
Rose, 1-night trip
10/10 Exceptional
Feb 26, 2025
Nice stay
Very friendly staff, clean and comfortable room. Good breakfast options.
Lisa
Lisa, 1-night trip
6/10 Good
Jul 15, 2025
Needs better maintenance
The surfaces and linens were clean. But the carpet, upholstered chair and spots in the wall were gross. Curtains ripped, grout coming up in bathroom. Needs maintenance.
Jesus
Jesus, 1-night trip
10/10 Exceptional
Apr 11, 2025
Front desk lady was so friendly and helpful.. truly appreciated after a 5 hour drive . I
thanks ..we will be back next year
Annette Lynn
Annette Lynn, 1-night trip
10/10 Exceptional
Jan 11, 2025
Very nice place
Sheena
Sheena, 1-night trip
10/10 Exceptional
Nov 25, 2024
Great facility, super friendly staff. Definitely would stay again if we are in the area.