Woke up as fire alarm went off, no members of staff checked if we got out safe or told us what was going on, no register check, have previously stayed there but would not again due to lack of procedures for evacuation and lack of staff training. Also lift didn't work, room in need of refurbishment, curtain rail just holding on, shower over flooding, nob off on radiator, ceiling paper loose and restaurant closed, no breakfast offered, very disappointed, not worth the money paid.