This hotel was perfect for my friend and I. The entire staff was professional, warm and friendly and especially helpful. Their recommendations for tours and places to see was great advice! Although a very busy and tourist-packed area, the location is perfect for first-time visitors like us, who wanted to see the ancient places. We hired a private guide through the hotel who was very knowledgeable and informative. The hotel also arranged rides for us, made reservations and educated us on public transportation, which is by very good in Istanbul, and very inexpensive. The inclusive breakfast is wonderful, and the rooftop restaurant was very good with many menu choices, great service, and beautiful view of the Golden Horn and Bosphorus.