Near Royal Albert Dock, Pullman Liverpool offers a luxurious retreat with dry cleaning services and a 24-hour gym. Enjoy the convenience of in-room WiFi, savor breakfast at the restaurant, or unwind with a drink at the bar.
Pullman Liverpool puts you in a great location, within just a 10-minute walk of M&S Bank Arena and Royal Albert Dock. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This eco-certified hotel is also within a 15-minute walk of The Beatles Story Museum and Liverpool ONE. Fellow travelers say great things about the helpful staff and breakfast.
At a glance
DONE
Hotel size
216 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Electric vehicle charging point on site
Height restrictions apply for onsite parking
24-hour offsite parking within 0.1 mi (GBP 18.00 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Water dispenser
What to do
Bicycle rentals nearby
Working away
3 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
Built in 2016
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Elevator
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Room amenities
Be entertained
55-inch flat-screen TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: GBP 2.40 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 18.95 for adults and GBP 9.50 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking is available nearby and costs GBP 18.00 per day (656 ft away; open 24 hours)
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Pullman Liverpool Hotel opening January 2016
Pullman Hotel opening January 2016
Pullman Liverpool opening January 2016
Pullman opening January 2016
Pullman Liverpool Hotel
Pullman Liverpool
Pullman Liverpool Hotel
Pullman Liverpool Liverpool
Pullman Liverpool Hotel Liverpool
Frequently asked questions
Does Pullman Liverpool offer free cancellation for a full refund?
Yes, Pullman Liverpool does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Pullman Liverpool?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Pullman Liverpool?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Pullman Liverpool?
No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (7-min walk) and Mecca Bingo (11-min drive) are both nearby.
What is there to do at Pullman Liverpool and nearby?
Have fun during the warmer months with activities nearby such as cycling. Pullman Liverpool also has a 24-hour fitness center.
Are there restaurants at or near Pullman Liverpool?
Yes, there's an onsite restaurant.
What's the area around Pullman Liverpool like?
Pullman Liverpool is located on the waterfront in The Docks, a short 5-minute walk from Royal Albert Dock and 2 minutes' walk from M&S Bank Arena. Our travelers say the local area is very central.
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Pullman Liverpool Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
View
Bed
Shower
Docks
Bar
Parking
What guests liked
Breakfast was excellent with a great choice of food and attentive service. (76 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 16, 2025
Perfect
Great stay perfect location lovely staff will definitely return
Candice
Candice, 1-night trip
10/10 Exceptional
Aug 6, 2025
Amazing hotel
Amazing hotel and great price
Lee
Lee, 1-night trip
10/10 Exceptional
Aug 13, 2025
Definitely recommend this hotel
Hotel was very clean the room was spacious and the staff were very friendly
Joanna
Joanna, 2-night trip
10/10 Exceptional
Aug 28, 2025
Great place to stay.
Lovely comfortable room with terrific shower.
Good location for the Albert Dock, the M&S arena and Liverpool1
Good breakfast.
Barbara
Barbara, 1-night trip
10/10 Exceptional
Aug 28, 2025
Great stay, comfy bed and fab shower.
Staff very attentative.
Cerys
Cerys, 2-night trip
10/10 Exceptional
Aug 5, 2025
Margo and Michał
Very nice hotel in a quiet area with close access to the car parking with hotel discount
Michal
Michal, 1-night trip
8/10 Very good
Sep 5, 2025
As per, an incredible experience with great service and clean room. I will keep coming back here whenever i am in Liverpool.
Kaf
Kaf, 1-night trip
10/10 Exceptional
Aug 28, 2025
Great Welcome and stay
My wife and I had a lovely stay, we were given a very warm and friendly welcome. The room was lovely, comfortable bed and the food/room service was really good. We had fish n chips and also a full English breakfast.
Paul
Paul, 2-night trip
10/10 Exceptional
Aug 30, 2025
Perfect place for a weekend awsy
Check in was smooth, all staff very helpful and friendly. Rooms were comfortable and clean no pressure to be out of rooms.
Breakfast was great such a wide choice, suited everyone.
Perfect with the car park next door.
Ann
Ann, 1-night trip
10/10 Exceptional
Aug 1, 2025
Lovely hotel and great location. Will definitely use again.
Paul
Paul, 1-night trip
10/10 Exceptional
Aug 22, 2025
Beautiful room , lovely staff . Very helpful and good value for money.
Catherine
Catherine, 3-night trip
10/10 Exceptional
Jul 11, 2025
Outstanding hotel
Great hotel. Lovely and clean, modern and the food was lovely!
Charni
Charni, 2-night trip
8/10 Very good
Aug 16, 2025
Great weekend stay
Great location and room was upgraded to allow us river view. All in good value and friendly staff.
Paul
Paul, 3-night trip
10/10 Exceptional
Aug 9, 2025
Amazing Stay
The bed was very comfy and the internet access and staff friendliness is amazing. We stay there every year and we can’t wait for the next one
Verified traveler
4-night trip
10/10 Exceptional
Aug 22, 2025
Fabulous Reception staff!
Really terrific, professional, fun staff, who stepped up, over and above to support the guests. So welcoming and pro-active.
Deborah
Deborah, 1-night trip
10/10 Exceptional
Jul 12, 2025
Short hop
Short trip to Liverpool excellent hotel, everything so close
James
James, 2-night trip
8/10 Very good
Aug 29, 2025
Thumbs up
Great location at a great price. No negatives at all.
Dean
Dean, 1-night trip
10/10 Exceptional
Aug 24, 2025
Pre cruise stay
Everything was spot on
Mark
Mark, 1-night trip
10/10 Exceptional
Sep 5, 2025
Epic stay
Fantastic couple of nights at the Pullman Hotel, great location at the river side, next to the large events place and within walking or e-scooter ride to the shops etc Eating places all close by especially the Indian (east east) - Room itself very prestigious lovely large bed and equally large tv, small table and chair ideal for eating at. Some neat touches in the room like the suspended lights and the bathroom was very spacious with a fantastic waterfall shower.
Ronald
Ronald, 2-night trip
10/10 Exceptional
Aug 14, 2025
Great hotel.
Great hotel. Very pleasant reception staff. Comfy bed and room very clean. Will stay again whenever I'm in the area.
At least Hotels.com have taken down the inaccurate impression that this hotel has an indoor swimming pool as it does not.
keith
keith, 2-night trip
10/10 Exceptional
Aug 3, 2025
Excellent stay. Great location to access the city Centre, Albert Dock.Arena and Convention Centre. Felt safe and secure. Staff throughout my stay were welcoming and helpful on hand to answer any questions.
RICHARD
RICHARD, 1-night trip
10/10 Exceptional
May 5, 2025
Such a lovely place to stay
Louise
Louise, 1-night trip
8/10 Very good
Jun 12, 2025
Stayed room only very comfortable and clean
Pauline
Pauline, 1-night trip
10/10 Exceptional
Aug 7, 2025
Our view on the 6th floor !
All service good and staff friendly and efficient especially Roni at breakfast 😊