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Best Western Plus Grand Hotel Zhangjiajie

4.5 star property
Luxury hotel in Zhangjiajie with spa and restaurant

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Photo gallery for Best Western Plus Grand Hotel Zhangjiajie

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Interior
Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar
Breakfast for a fee
Porch
Escape to Yongding and unwind at Best Western Plus Grand Hotel Zhangjiajie, where luxury meets serenity. Tee off at the adjacent golf course, indulge in a rejuvenating spa treatment, or shop on site. With a Chinese restaurant serving breakfast to dinner and high-speed WiFi throughout your stay.

Reviews

6.6 out of 10
Good

Popular amenities

  • Spa
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Sauna
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe

Feel at home (6)

  • Refrigerator
  • Separate bedroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Executive Suite Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe Executive Suite Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City View Twin Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe City View Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

1 bedroom, premium bedding, down comforters, minibar

Family Suite

  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Tianmen Mountain View King Room

1 bedroom, premium bedding, down comforters, minibar

Tianmen Mountain View King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Executive Suite Room

1 bedroom, premium bedding, down comforters, minibar

Superior Executive Suite Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe River-view Queen Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe River-view Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior 2-bed Room

1 bedroom, premium bedding, down comforters, minibar

Superior 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Panoramic Queen Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe Panoramic Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for River View Giant Screen Video Room (VIP Video Member + One-click Screen Projection)

1 bedroom, premium bedding, down comforters, minibar

River View Giant Screen Video Room (VIP Video Member + One-click Screen Projection)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Family Friendly Room - With View

1 bedroom, premium bedding, down comforters, minibar

Deluxe Family Friendly Room - With View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room

1 bedroom, premium bedding, down comforters, minibar

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Suite

1 bedroom, premium bedding, down comforters, minibar

Family Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen Room

1 bedroom, premium bedding, down comforters, minibar

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Tianmen Mountain View Twin Room

1 bedroom, premium bedding, down comforters, minibar

Tianmen Mountain View Twin Room

  • Sleeps 2
  • 2 Twin Beds

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9.0 out of 10, Wonderful, 21 reviews
The price is $77
$73 nightly
$77 total
Total includes taxes and fees
Jun 9 - Jun 10
Zhangjiajie National Park Nvue Resorts
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About the neighborhood

Map
North of Dayong Park, Ziwu Westroad, Zhangjiajie, Hunan, 416680

What's nearby

  • Great Gate at Tianmen Mountain - 10 min drive - 10.2 km
  • Bailong Elevator - 10 min drive - 10.2 km
  • Tianmen Mountain Cable Car - 15 min drive - 12.3 km
  • Tianmen Mountain - 16 min drive - 12.6 km
  • Tianmen Mountain of Zhangjiajie - 25 min drive - 13.6 km

Getting around

  • Zhangjiajie (DYG) - 16 min drive

Restaurants

  • โ€ช่€ๅฒไธ‰ไธ‹้”… - โ€ฌ18 min walk
  • โ€ช็ปฟไน‹ๆบ - โ€ฌ3 min drive
  • โ€ช่ฟ™ๆ ทๅง - โ€ฌ3 min drive
  • โ€ช้Ÿฆๆ–ฏ็‰น้…’ๅบ—ๅคงๅ ‚ๅง.่–‡ๆ…ข็”Ÿๆดป - โ€ฌ2 min drive
  • โ€ชๅคฉๅญ่Œถๅบ„ - โ€ฌ18 min walk

About this property

Best Western Plus Grand Hotel Zhangjiajie

Best Western Plus Grand Hotel Zhangjiajie puts you within a 10-minute drive of Zhangjiajie National Forest Park. Guests can indulge in mani/pedis at the spa, and Chinese cuisine is served at Yage Western Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a fitness center and a sauna.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 150 rooms
    • Arranged over 26 floors
DONE

Arriving/Leaving

    • Check-in time starts at 1:00 PM
    • Express check-in/out available
    • Minimum check-in age: 15
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Restaurant

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2013
  • Safe-deposit box at front desk
  • Fitness center
  • Adjacent to a golf course
  • Full-service spa
  • Sauna
  • Art Deco architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include manicures and pedicures. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

Yage Western Restaurant - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.
Lobby Bar - This lobby lounge specializes in Chinese cuisine and serves lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: CNY 500.00 per stay

Pool, spa, & gym (if applicable)

  • Guests under 5 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay

Also known as

Best Western Plus Grand Zhangjiajie
Best Western Plus Grand Zhangjiajie
Hotel Best Western Plus Grand Hotel Zhangjiajie Zhangjiajie
Zhangjiajie Best Western Plus Grand Hotel Zhangjiajie Hotel
Hotel Best Western Plus Grand Hotel Zhangjiajie
Best Western Plus Grand Hotel Zhangjiajie Zhangjiajie
Best Western Grand Hotel Zhangjiajie
Best Western Plus Grand Hotel
Best Western Plus Grand
Best Plus Grand Zhangjiajie
Plus Zhangjiajie Zhangjiajie
Best Western Plus Grand Hotel Zhangjiajie Hotel
Best Western Plus Grand Hotel Zhangjiajie Zhangjiajie
Best Western Plus Grand Hotel Zhangjiajie Hotel Zhangjiajie

Frequently asked questions

Are pets allowed at Best Western Plus Grand Hotel Zhangjiajie?

Sorry, pets aren't allowed.

Is parking offered on site at Best Western Plus Grand Hotel Zhangjiajie?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Plus Grand Hotel Zhangjiajie?

You can check in starting at 1:00 PM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Best Western Plus Grand Hotel Zhangjiajie and nearby?

Best Western Plus Grand Hotel Zhangjiajie has a spa and a fitness center.

Are there restaurants at or near Best Western Plus Grand Hotel Zhangjiajie?

Yes, Yage Western Restaurant offers Chinese cuisine.

What's the area around Best Western Plus Grand Hotel Zhangjiajie like?

Best Western Plus Grand Hotel Zhangjiajie is located on the Strip in Yongding. Popular attractions include Zhangjiajie National Forest Park, which is 8 minutes away by car.

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Best Western Plus Grand Hotel Zhangjiajie Reviews

Reviews

6.6

Good

7.0/10

Cleanliness

7.0/10

Staff & service

4.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10

No help with english at all Did not want to help and no atm
8-night trip

6/10

3-night trip

6/10

Es war leider sehr kalt, man kann zwar die Temperatur im Zimmer regeln nur bewirkt es nichts. Das Personal hat uns dafรผr eine extra Heizung ins Zimmer gestellt. Das Frรผhstรผck war eher mager und die Lage ist nicht zentral. Das Personal hat kaum englisch gesprochen war aber trotzdem bemรผht. 4 Sterne sind es dennoch keine
2-night trip

4/10

Zero English capability. Hotel and facilities are dated and in poor repair.
2-night trip

2/10

Detta kan aldrig vara ett 4*hotell. Mรถjligtvis pรฅ 90-talet dรฅ bilderna fรถrmodligen รคr tagna. Mattan i rummet var hemsk med massor med stora flรคckar. Duschen ofrรคsch, svart smuts runt kanterna. Hรฅl i sรคngklรคderna. Nรคromrรฅdet en enda stor byggarbetsplats. Lรฅngt till allt. Ingen behaglig vistelse hรคr. Bilder finns men dรฅ kraschar appen.
5-night trip

2/10

Staff does not speak a word of English. Room has a funny odor. Hotel was very very noisy. I got a wake up call at 6:30am and didnโ€™t request for one.
2-night trip

6/10

4-night trip

2/10

yeah i know its a cheap hotel, should not have high expectations, but this one I was really happy to leave it. noisy outside, smelly, breakfast vomitable (smelly you really don't want to eat there! and mostly chinese options.)
2-night trip
This review was submitted before 2018 and has not been verified.

8/10

I was expecting a bit more English capability since it is a best western chain; asking questions beyond checking in questions was difficult. Also the breakfast is advertised as western but it is not. A very comfortable stay overall.
1-night trip
This review was submitted before 2018 and has not been verified.

8/10

้ง…ใ‚„็ฉบๆธฏใ‹ใ‚‰ใฏๅฐ‘ใ—้ ใ„ใŒใ€ๆธ…ๆฝ”ใงๅฟซ้ฉใชใƒ›ใƒ†ใƒซใ€‚ใƒ•ใƒญใƒณใƒˆใฏ่‹ฑ่ชžใฏใ‚ใพใ‚Šใงใใชใ„ใŒใ€้ ‘ๅผตใฃใฆ็†่งฃใ—ใ‚ˆใ†ใจใ—ใฆใใ‚Œใ‚‹ใ€‚1้šŽใฎใƒฌใ‚นใƒˆใƒฉใƒณใฏๅฎ‰ใใฆใŠใ„ใ—ใ„ใ€‚
This review was submitted before 2018 and has not been verified.

8/10

overall hotel is good but ac don't work no matter what you do it is set at 26.5 which is way too hot for some people. breakfast is average. for the price it is good except too hot for us to be comfortable.
This review was submitted before 2018 and has not been verified.

6/10

Deberia de tener mas pesonal que hable ingles es dificil encontrar a alguien que hable ingles en horarios fueras de oficina
This review was submitted before 2018 and has not been verified.

6/10

The hotel is reasonably good for Zhangjiajie. Not really in the occidental standards because the floor of the room was durty, the joints in the bathroom were black, the plugs falling from the wall but the overall was confortable. The staff doesn't speak english but is really into the service. They ordered us some food on night and tried to understand our needs the best they could. Need a taxi to go to the city center but location is good enough. City center is not the best attraction of this area.
This review was submitted before 2018 and has not been verified.

6/10

I had high expectations for this hotel since Best Western chains are usually pretty nice. Granted it was a decent hotel and the front desk tried to be helpful but spoke no English so communication was difficult. The room and bed was comfortable but the cleanliness could use some work. Especially the carpets were very dirty with stains all over them...but they so give you very nice slippers. The free breakfast was extensive but not very western friendly (not their fault as there aren't many western visitors) and the coffee was terrible. Also I know it's a china thing but there was a lot of cigarette smoke especially in the lobby and it would seep into our room regularly. Overall it was fine for the price but I wouldn't recommend for westerners. Another problem was that the website says they have free airport pickup and drop off which they don't so don't even bother asking, every person gives you a different story. Just take a taxi and don't let the cabbies charge you more than 40rmb. I did like the flower and chocolate on my pillow when we arrived :)
This review was submitted before 2018 and has not been verified.

6/10

I felt the hotel was not that clean. I felt it was not worth the money.
This review was submitted before 2018 and has not been verified.

8/10

ๅฐฑๅœจๆˆ‘ๅคงๅญฆ้™„่ฟ‘๏ผŒไบค้€š่ฟ˜ๅฏไปฅ ใ€‚ๆ—ฉ้คไธๅฅฝๅƒ
This review was submitted before 2018 and has not been verified.

10/10

I recommend that suite hotel . very nice , very nice size . and service is good , beside subway service . a nice coffee shop just on ground floor , the view is good , very clean , for the price , cant complaint . you can feel you at home .
This review was submitted before 2018 and has not been verified.

8/10

Good hotel, buffet was good, staff friendly. Only manager spoke English. Would be helpful to have someone that could speak or translate to plan activities around the area.
This review was submitted before 2018 and has not been verified.

8/10

Nice Hotel !! The only problem is too far away from the downtown.
This review was submitted before 2018 and has not been verified.

10/10

Nice hotel, not great location, as not much for restaurants around. Staff knew some English, not a lot. Comfortable beds and nice bathrooms
This review was submitted before 2018 and has not been verified.

8/10

ๆทฑๅคœใซใƒใ‚งใƒƒใ‚ฏใ‚คใƒณใ—ใพใ—ใŸใŒใ€ๅ•้กŒใฏใ‚ใ‚Šใพใ›ใ‚“ใงใ—ใŸใ€‚้ƒจๅฑ‹ใฏๆธ…ๆฝ”ๆ„ŸใŒใ‚ใ‚Šๅฅฝๆ„ŸใŒๆŒใฆใพใ™ใ€‚ใƒ™ใƒƒใƒ‰ใซไธŠใซใ‚ซใƒผใƒใƒผใ‚ทใƒงใƒณใŒไธ€่ผช็ฝฎใ„ใฆใ‚ใ‚‹ใชใฉใ€็ดฐใ‚„ใ‹ใช้…ๆ…ฎใŒๆ„Ÿใ˜ใ‚‰ใ‚Œใพใ™ใ€‚ๆœ้ฃŸใฏไธญ่ฏใŒใƒกใ‚คใƒณใงใ™ใ€‚
This review was submitted before 2018 and has not been verified.

4/10

We stayed in the hotel for three nights. The rooms were good but the shower was blocked and water was spilling into the bathroom. We reported it to the receptions but no one came to clear the blocked shower. No one at reception could speak English and I have to use my basic knowledge in Mandarin to communicate.
This review was submitted before 2018 and has not been verified.

8/10

Well they could not find my reversation. It was 10:30 at night I was tired got ripped by the taxi. $150RMB. It should have been $50RMB at most Do they gave me a room. $2000RMB for two nights At least I thought it was. Room was great more than I needed. When I checked out I ask for a receipt. Well again no English and was told he did not know what I was charged per night so he could not give me a receipt. I'm sure if I spoke Chinese I would have been given a receipt. So u don't even know what I was charged. We will see If you know Chinese I think it's a great place
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

6/10

๊ฐ€์กฑ์—ฌํ–‰์œผ๋กœ 4๋ฐ•์„ ์˜ˆ์•ฝํ–ˆ์Šต๋‹ˆ๋‹ค. 4์ธ์‹ค์— ์กฐ์‹ ํฌํ•จ์ด๋ผ ์—ฌ๊ธฐ๋กœ ์˜ˆ์•ฝ์„ํ–ˆ๋˜๊ฑฐ์˜€๋Š”๋ฐ, ์•Œ๊ณ ๋ณด๋‹ˆ 3์ธ์‹ค์ด์—ฌ์„œ ๋ชจ๋“ ๊ฒŒ ๋‹ค 3์ธ ๊ธฐ์ค€์œผ๋กœ ๋˜์–ด์žˆ์—ˆ๊ณ , ์‹ฌ์ง€์–ด ์กฐ์‹๊นŒ์ง€!! ์ผํšŒ์šฉํ’ˆ์ด๋‚˜ ํƒ€์›”์€ ๊ฐ€์ ธ๋‹ค ๋‹ฌ๋ผ๊ณ  ํ•˜๋‹ˆ ๋” ์ถ”๊ฐ€๋กœ ์ฃผ์–ด์„œ ์ƒ๊ด€ ์—†์—ˆ์ง€๋งŒ, ์กฐ์‹์€ ๋‹นํ™ฉ์Šค๋Ÿฌ์› ์–ด์š” ๋‹น์—ฐํžˆ 4์ธ์‹ค๋กœ ๋˜์–ด ์žˆ์—ˆ๋˜ ์ˆ™๋ฐ•์ด์˜€๊ณ , ์กฐ์‹๋„ ๊ทธ๋ ‡๊ฒŒ ๋˜์–ด ์žˆ์„๊บผ๋ผ๊ณ  ์ƒ๊ฐํ–ˆ๋Š”๋ฐ ์ฒซ๋‚ ์— ๋ฆฌ์…‰์…˜์— ์ด์•ผ๊ธธ ํ–ˆ๋”๋‹ˆ 1์ธ๋ถ„ ๊ธˆ์•ก์„ ๋‹ฌ๋ผ๊ณ  ํ•˜๋”๋ผ๊ตฌ์š” ๋Œ์•„ ๊ฐ€๋Š” ๋น„ํ–‰๊ธฐ๊ฐ€ ์ƒˆ๋ฒฝ์‹œ๊ฐ„๋ผ ๋‚˜๋จธ์ง€ 1๋ฐ•์€ ๋‚ ๋ฆฌ๋Š”์…ˆ ์น˜๊ณ  ์˜ˆ์•ฝํ•œ๊ฑฐ๋ผ ๊ทธ๊ฑธ ๋•ก๊ฒจ์™€์„œ ๋จน๊ฒ ๋‹ค๊ณ  ํ–ˆ๋”๋‹ˆ, ์šฐ์„  ์ฒซ๋ผ๋Š” ํ˜ธํ…”์ธก์—์„œ ์„œ๋น„์Šค ์ค€๋‹ค๊ณ  ํ–ˆ์—ˆ๊ณ , ๋‚˜๋จธ์ง„ ๋‹ค์‹œ ์ด์•ผ๊ธธ ํ•˜์ž๊ธธ๋ž˜, ์ผ์ •์„ ๋งˆ์น˜๊ณ  ์ €๋…์— ๋Œ์•„์˜ค๋‹ˆ ๋ฌธ์ œ๋Š” ์—†์ด ํ•ด๊ฒฐ ๋˜์–ด ์žˆ๊ธด ํ–ˆ์ง€๋งŒ ์ค‘๊ตญ์–ด๊ฐ€ ์•ˆ๋˜์–ด, ์˜์‚ฌ์†Œํ†ต์ด ์•ˆ๋˜์—ˆ๋‹ค๋ฉด ๋งŽ์ด ๋‹นํ™ฉ์Šค๋Ÿฌ์šธ ์ˆ˜ ์žˆ๋Š” ์ƒํ™ฉ์ด์˜€์–ด์š” ๊ทธ๋ฆฌ๊ณ  ์‹œํŠธ๋Š” ์•ˆ๊ฐˆ์•„์ฃผ๋‚˜๋ด์š” ์นจ๊ตฌ์— ์–ผ๋ฃฉ์ด ์žˆ๋Š”๊ฑธ ๋ดค๋Š”๋ฐ, ๊ทธ๊ฒŒ ๊ทธ๋Œ€๋กœ ์ฒดํฌ์•„์›ƒํ• ๋•Œ๊นŒ์ง€ ํ•จ๊ป˜ํ–ˆ๋„ค์š”.. ์ •๋ˆ๋งŒ ํ•ด์ฃผ๊ณ  ๊ฐ€๋ฒ„๋ ธ๋„ค์š” 4๋ฐ•์ด๋ฉด ํ•œ๋ฒˆ์ฏค์€ ๊ฐˆ์•„์ค„๋งŒ๋„ ํ•œ๋ฐ.. ๊ทธ๋ฆฌ๊ณ  ์ƒค์›Œ๋ถ€์Šค์— ๋ฌผ์ด ์•ˆ๋‚ด๋ ค๊ฐ”์–ด์š” ๋งํ•˜๊ธฐ ๊ท€์ฐฎ์•„์„œ ์š•์กฐ ์ชฝ์— ์žˆ๋Š” ์ƒค์›Œ๊ธฐ๋กœ ์”ป์—ˆ๋„ค์š” ๊ทธ๊ฑฐ ๋ง๊ณค ํŽธํžˆ ์ž˜ ์‰ฌ์—ˆ์–ด์š” ๊ฑ ๊ฑ ๊ทธ์ € ๊ทธ๋žฌ์–ด์š”