At Dear Hotel Madrid, immerse yourself in a boutique experience with rooftop views and an international cuisine restaurant. Relax by the poolside bar or swim-up bar, and enjoy WiFi throughout your stay. The hotel's location near Royal Palace of Madrid and Plaza Mayor is just one reason guests rave about this upscale retreat.
Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
Calanas Station - 6 min drive
Madrid Principe Pio Station - 13 min walk
Madrid Recoletos Station - 24 min walk
Plaza de Espana Station - 1 min walk
Santo Domingo Station - 4 min walk
Noviciado Station - 5 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
360° Rooftop Bar - 1 min walk
Starbucks - 1 min walk
Burger King - 1 min walk
Museo del Jamón - 1 min walk
Ginkgo Restaurant & Sky Bar - 1 min walk
About this property
Dear Hotel Madrid
Dear Hotel Madrid features a rooftop terrace and puts you just steps from Gran Via and Plaza de España - Princesa. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Nice To Meet You, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this boutique hotel include a poolside bar, a bar/lounge, and a snack bar/deli. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Plaza de Espana Station is steps away and Santo Domingo Station is 4 minutes.
At a glance
DONE
Hotel size
162 rooms
Arranged over 14 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
Offsite parking within 328 ft (EUR 36.00 per day); discounts available
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:30 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Room service (limited hours)
Snack bar/deli
Traveling with children
Babysitting (surcharge)
Children's menu
What to do
Segway rentals/tours nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Rooftop terrace
Seasonal outdoor pool
At least 80% of food locally-sourced
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Well-lit path to entrance
Hardwood flooring in room
Room amenities
Be entertained
IPod docking station
32-inch Smart TV
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Memory foam mattress
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Designer toiletries
Hair dryer
Towels
Stay connected
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Energy-saving switches
LED light bulbs
Recycling
Special features
Dining
Nice To Meet You - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 23 per person
Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way, maximum occupancy 4)
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from August 11 2025 to August 25 2025 (dates subject to change):
Dining venue(s)
The following facilities will be closed during May, October, November, and December:
Swimming pool
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for EUR 20.0 per day
Rollaway beds are available for EUR 70.00 per night
Parking
Parking is available nearby and costs EUR 36.00 per day (328 ft away)
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
The seasonal pool is open from June to September
Policies
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.
Also known as
Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid
Frequently asked questions
Does Dear Hotel Madrid offer free cancellation for a full refund?
Yes, Dear Hotel Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dear Hotel Madrid?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Dear Hotel Madrid?
Sorry, pets aren't allowed.
Is parking offered on site at Dear Hotel Madrid?
No, unfortunately, but there's discounted parking nearby.
Is airport shuttle service offered by Dear Hotel Madrid?
Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
What are the check-in and check-out times at Dear Hotel Madrid?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Dear Hotel Madrid?
No, this hotel doesn't have a casino, but Casino Gran Via (11-min walk) and Casino de Madrid (15-min walk) are both nearby.
What is there to do at Dear Hotel Madrid and nearby?
Dear Hotel Madrid has a seasonal outdoor pool.
Are there restaurants at or near Dear Hotel Madrid?
Yes, Nice To Meet You offers international cuisine. The dining venue will be unavailable from August 11 2025 to August 25 2025 (dates subject to change).
What's the area around Dear Hotel Madrid like?
Dear Hotel Madrid is in Madrid Centro, a short 1-minute walk from Plaza de Espana Station and 9 minutes' walk from Royal Palace of Madrid. Travelers say that the hotel is in a great location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Dear Hotel Madrid Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
View
Breakfast
Restaurant
Rooftops
Cities
Rooftop bar
Bed
What guests liked
Breakfast was delicious and offered a variety of options, including a menu and buffet items. (11 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Aug 16, 2025
Nice hotel
Very good hotel downtown Madrid
Graham
Graham, 2-night trip
10/10 Exceptional
May 29, 2025
Great location
Christopher
Christopher, 5-night trip
10/10 Exceptional
Mar 24, 2025
The staff is so friendly and the location is the best!
Brian
Brian, 2-night trip
10/10 Exceptional
Feb 26, 2025
Lovely 2 night stay in this hotel. Friendly staff and clean comfy rooms
Kirsten
Kirsten, 3-night trip
10/10 Exceptional
Apr 27, 2025
Loved the suite on the 12th floor! Beautiful and spacious. Super friendly and helpful staff at the front desk.
Cindy
Cindy, 1-night trip
8/10 Very good
Nov 2, 2024
Good hotel
Mingwei
Mingwei, 1-night trip
10/10 Exceptional
Dec 10, 2024
Really great hotel in a perfect location to see Madrid. The staff here were really helpful and friendly. Definitely stay here if you visit.
Craig
Craig, 3-night trip
6/10 Good
Jul 14, 2025
Madrid stay
Nice hotel in a great location however sadly the room was disappointing for the price we paid. The room on the 1st floor was loud at night with metro and street traffic. The curtains were not very good with the room letting in the street light outside the window. Finally the air conditioning would work for 2 hours then switch off so was warm overnight
Verified traveler
1-night trip
10/10 Exceptional
Nov 22, 2024
Amazing Hotel
Amazing hotel in a perfect location.
Great value
Spotlessly clean
Jayne
Jayne, 3-night trip
10/10 Exceptional
Mar 26, 2025
The manager Sofía was awesome
Rafael
Rafael, 4-night trip
4/10 Fair
Jun 2, 2025
Mid sold!!!
1. pool was under renovation
2. Room no balcony
Paul
Paul, 3-night trip
10/10 Exceptional
Sep 1, 2023
Great hotel and location!
Rosa
Rosa, 4-night trip
10/10 Exceptional
May 16, 2023
Great location and hotel was really nice
Beatriz
Beatriz, 2-night trip
10/10 Exceptional
Oct 4, 2024
Clean central location with great pool rooftop bar.
Caroline
Caroline, 3-night trip
8/10 Very good
Feb 27, 2025
Right in the heart of the main avenue
Victor
Victor, 3-night trip
10/10 Exceptional
May 25, 2024
Lovely hotel with good access to tourist places. Excellent breakfast and very comfortable bed
Caroline
Caroline, 4-night trip
10/10 Exceptional
Sep 21, 2024
The location is right in the middle of city walkable to almost every place we wanted to visit
sukumar
sukumar, 4-night trip
10/10 Exceptional
Oct 25, 2023
Great Location!
Josué
Josué, 3-night trip
10/10 Exceptional
May 24, 2023
Great place, great location, great rooms, great service. Highly recommend this hotel
Steve
Steve, 1-night trip
10/10 Exceptional
Jun 29, 2023
Great location.
Timothy
Timothy, 3-night trip
10/10 Exceptional
Jul 10, 2023
This hotel was AMAZINGGG
sara
sara, 1-night trip
10/10 Exceptional
Aug 3, 2023
Great location
Rochelle
Rochelle, 2-night trip
10/10 Exceptional
Sep 10, 2023
Great location for tourists! The hotel was extremely clean, and had a great rooftop!
Emily
Emily, 3-night trip
10/10 Exceptional
Oct 19, 2024
Excellent location. Everything walking distance. Wonderful breakfast/rooftop. Rooms are lovely and modern.
Jessica
Jessica, 3-night trip
10/10 Exceptional
May 3, 2024
The central location to the metro (right out the front) and the dining/drinks options with the restaurant and roof top bar, made the stay here easily enjoyable as well as the friendly staff