Located in the heart of Santa Lucía, Hotel Dulce Luna offers a warm welcome with its on-site shopping mall and beautiful terrace. Connect to WiFi, unwind with tour/ticket assistance, and enjoy luggage storage for a seamless stay.
Reviews
7.07.0 out of 10
Good
Popular amenities
24/7 front desk
Free WiFi
Main amenities (8)
Daily housekeeping
Breakfast available
Terrace
24-hour front desk
Front-desk safe
Water dispenser
Luggage storage
Tour/ticket assistance
Feel at home (6)
Children stay free
Private bathroom
Television
Terrace
Daily housekeeping
Free toiletries
$19 nightly
The total price is $22
$22 total
Aug 6 - Aug 7
Total includes taxes and fees
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Standard Double Room, 2 Double Beds
Avenida Benito Juarez #13, Barrio de Santa Lucia, San Cristóbal de las Casas, CHIS, 29250
What's nearby
Santo Domingo Handicraft Market - 3 min walk - 0.3 km
Plaza 31 de Marzo - 6 min walk - 0.6 km
Mesoamerican Museum of Jade - 8 min walk - 0.7 km
San Cristóbal de las Casas Cathedral - 8 min walk - 0.7 km
Ciudad Cuauhtemoc - 10 min walk - 0.9 km
Getting around
Angel Albino Corzo Intl Airport (TGZ) - 71 min drive
Restaurants
Hijas e Hijos del maiz - 1 min walk
Cacao Nativa - 4 min walk
La Casa de las Lolas - 2 min walk
Luigui's Pizza - 3 min walk
Hamburguezas de San Francisco - 5 min walk
About this property
Hotel Dulce Luna
When visiting San Cristóbal de las Casas, Hotel Dulce Luna is a great choice to consider.
Languages
English, Spanish
At a glance
DONE
Hotel size
18 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Children aged 8 and younger eat free breakfast
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–noon
Water dispenser
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Shopping mall on site
Room amenities
Be entertained
21-inch TV
Satellite TV channels
Home comfort
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately MXN 95 per person
Late check-out can be arranged for an extra charge
Policies
There is limited hot water on site.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Dulce Luna San Cristobal de las Casas
Hotel Dulce Luna
Dulce Luna San Cristobal de las Casas
Hotel Dulce Luna San Cristobal De Las Casas, Mexico - Chiapas
Jardines de Luz
OYO Hotel Dulce Luna
Hotel Dulce Luna Hotel
Hotel Dulce Luna San Cristóbal de las Casas
Hotel Dulce Luna Hotel San Cristóbal de las Casas
Frequently asked questions
Does Hotel Dulce Luna offer free cancellation for a full refund?
Yes, Hotel Dulce Luna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Dulce Luna?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Dulce Luna?
Sorry, there's no onsite parking at Hotel Dulce Luna.
What are the check-in and check-out times at Hotel Dulce Luna?
Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge.
What's the area around Hotel Dulce Luna like?
Hotel Dulce Luna is in Santa Lucía, a short 3-minute walk from Santo Domingo Handicraft Market and 6 minutes' walk from Arches of Carmen.
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Hotel Dulce Luna Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
7.2/10
Amenities
6.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
Jul 25, 2025
Es un hotel sencillo , está un poco descuidado le falta mantenimiento, en 1 de las habitaciones que reservamos estaba con mucha humedad pedimos un cambio pero no lo hicieron ya que estaba lleno el hotel .
Nayeli
Nayeli, 2-night trip
6/10 Good
Jul 7, 2025
Bien si tienes poco presupuesto
Es un hotel barato, y te ofrece justo eso, una cama donde dormir,un baño privado y habitación amplia.
Realmente para el precio que pagamos, está bien, pero NO me quedaría ahí de nuevo, porque prefiero lugares más agradables
La habitación no estaba sucia pero la falta de pintura en las paredes y los colchones bastante desgastados le daban una imagen algo "sucia".
Nos rescató de una noche de fiesta, pero no volveria.
Octavio
Octavio, 1-night trip
8/10 Very good
May 16, 2025
Carmen Jesús
Carmen Jesús, 2-night trip
8/10 Very good
Apr 27, 2025
Cumplió con lo esperado.
Liz Mirel
Liz Mirel, 3-night trip
6/10 Good
Apr 25, 2025
Paul
Paul, 1-night trip
10/10 Exceptional
Apr 23, 2025
Esta muy bien ubicada y sobre todo es miy comoda la instancia
Candelaria
Candelaria, 1-night trip
8/10 Very good
Apr 20, 2025
Todo bien, muy tranquilo el lugar
Luis Esteban
Luis Esteban, 1-night trip
10/10 Exceptional
Apr 13, 2025
Buen hotel por el precio no puedes exigir más
La atención ves muy buena, el precio es bueno por lo que te incluye, sin duda volvería, y aunque no puedes exigir más hay áreas de oportunidad como que me ofrecieron estacionamiento y luego me rechazaron el acceso, y las cobijas en general todo muy bien . Cómo repito por el precio y la zona es de lo mejorcito que encontrarás.
Verified traveler
1-night trip
10/10 Exceptional
Apr 10, 2025
Martha Guadalupe
Martha Guadalupe, 2-night trip
8/10 Very good
Mar 8, 2025
Personal muy amable y atento
Alan
Alan, 1-night trip
4/10 Fair
Jan 15, 2025
Jeremy
Jeremy, 4-night trip
8/10 Very good
Jan 6, 2025
Todo bien, Pero nos tocó ruido.
Las personas hacen mucho ruido, hay un juego de futbolito que es muy ruidoso y no permite descansar a gusto.
Verified traveler
1-night trip
2/10 Poor
Dec 26, 2024
Juan
Juan, 1-night trip
10/10 Exceptional
Dec 22, 2024
Fátima del Rosario
Fátima del Rosario, 1-night trip
8/10 Very good
Oct 14, 2024
Muy bien
Rubisel De Jesus
Rubisel De Jesus, 1-night trip
10/10 Exceptional
Jul 26, 2024
Guillermo
Guillermo, 1-night trip
6/10 Good
Jun 2, 2024
Arturo
Arturo, 1-night trip
10/10 Exceptional
May 25, 2024
Lo único es que no tenía Netflix jaja, está mejor que algunos hoteles de allí cerca
Tania
Tania, 1-night trip
10/10 Exceptional
May 14, 2024
Un hotel muy cómodo y familiar recimendado
Javier esteban
Javier esteban, 1-night trip
10/10 Exceptional
May 12, 2024
Las personas de la recepción son muy amables, nos brindaron indicaciones en donde podíamos comer o pasar un rato agradable
Nancy Guadalupe
Nancy Guadalupe, 1-night trip
10/10 Exceptional
Apr 3, 2024
viaje fin de semana
una experiencia agradable, el personal te recibe de una manera cordial
javier ivan
javier ivan, 1-night trip
10/10 Exceptional
Mar 28, 2024
Excelente locación
Miguel
Miguel, 1-night trip
10/10 Exceptional
Feb 4, 2024
Wendy Nallely
Wendy Nallely, 1-night trip
10/10 Exceptional
Dec 24, 2023
Comodo
El servicio es bueno, el trato amable. El luga es sencillo pero muy comodo. Cuentan con agua caliente y ofrecen shampo, jabon, papel de baño, servicio de television por cable.