Our recent stay at the Glencoe Inn was far from the pleasant experience we expected based on the listing. From the moment we arrived, it was clear the property did not meet basic standards of comfort and cleanliness.
To start, our room lacked basic amenities like slippers, which were advertised as included. The bathroom was unclean, with dirty toilets that should have been properly sanitized before our arrival. Worst of all, there was no hot water, making it impossible to freshen up after a long journey.
Given these unacceptable conditions, we made the decision to cut our stay short and flew out just a few hours after arriving. We feel thoroughly misled by the property’s description and are now considering filing a formal complaint with hotels.co.uk for promoting a stay that did not match reality.
The Glencoe Inn needs significant improvements in maintenance, housekeeping, and transparency before it can be recommended to other travelers. Until then, I would strongly advise others to look elsewhere for accommodation in the area.