This was an interesting one.
The good:
Overall, the cleanliness of the hotel was excellent.
The staff were friendly
The breakfast was basic, but good
The hotel is much better than other options in the local area
Good location with plenty of dining options
The bad:
The ourside lot and the halls upstairs smell like marijuana. Not something I want my kids around.
Check in was a mess.
The first room were were issued was already occupied. I walked in on a topless woman, embarrassing for both her and I.
The second room, was a king, not a double queen as we had booked.
The third room, the keys (or electronic lock) didnt work
The fourth room was fine, but it was a king with a sleeper sofa... not what we had booked.
The lady at the counter was very apologetic, and said the manager would be there the next day and would contact us. The manager never contacted us.