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The Queens Hotel & Victoria Cloisters

2.0 star property
Riverfront hotel with restaurant, near Shambles

Choose dates to view prices

In the heart of Bishophill, Queens Hotel is a haven of comfort and convenience. Relax in the bar or indulge in a delicious breakfast at the restaurant, then stay connected with free WiFi. The helpful staff has received rave reviews from previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Free WiFi

Main amenities (7)

  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Multilingual staff
  • Luggage storage
  • TV in a common area

Feel at home (5)

  • Elevator
  • Digital TV service
  • Self parking (surcharge)
  • Free toiletries
  • Hair dryer
$71 nightly
The total price is $86
Jan 4 - Jan 5, 2026
Total with taxes and fees

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Double Room, 1 King Bed

Iron/ironing board, bed sheets

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Heating
Smart TV
Portable fan
Hair dryer
Private bathroom
Daily housekeeping
Wardrobe or closet
Laptop workspace
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Single Use, 1 King Bed

Iron/ironing board, bed sheets

Standard Double Room Single Use, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Smart TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
Wardrobe or closet
  • 200 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom | Iron/ironing board, bed sheets

Standard Twin Room, 1 Bedroom

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Heating
Smart TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
Wardrobe or closet
  • 204 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room, 1 King Bed, River View

Iron/ironing board, bed sheets

Superior Double Room, 1 King Bed, River View

8.4 out of 10
Very good
(10 reviews)

Highlights

Heating
Smart TV
Portable fan
Hair dryer
Private bathroom
Daily housekeeping
Wardrobe or closet
Laptop workspace
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room, 1 King Bed, River View

Iron/ironing board, bed sheets

Superior Single Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Portable fan
Hair dryer
Private bathroom
Daily housekeeping
Wardrobe or closet
Laptop workspace
  • 200 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Iron/ironing board, bed sheets

Family Room, 1 King Bed

7.6 out of 10
Good
(13 reviews)

Highlights

Heating
Smart TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
Wardrobe or closet
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Family Room, River View

Superior Family Room, River View | Iron/ironing board, bed sheets

Superior Family Room, River View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Heating
Smart TV
Portable fan
Hair dryer
Private bathroom
Daily housekeeping
Wardrobe or closet
Laptop workspace
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Double Smoking Room

Double Smoking Room | Iron/ironing board, bed sheets

Double Smoking Room

Highlights

Heating
Smart TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Iron/ironing board, bed sheets

Superior Twin Room

Highlights

Heating
Smart TV
Portable fan
Hair dryer
Private bathroom
Daily housekeeping
Wardrobe or closet
Laptop workspace
  • 204 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchenette
Refrigerator
Smart TV
2 bedrooms
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Refrigerator
Smart TV
Portable fan
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchenette
Refrigerator
Smart TV
  • 570 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bed Apt. Sleep 3 (Dbl/Sofa)(A14/16) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 3 (Dbl/Sofa)(A14/16) - No lift or accessible facilities (Annex) | Living area | 32-inch Smart TV with digital channels

One Bed Apt. Sleep 3 (Dbl/Sofa)(A14/16) - No lift or accessible facilities (Annex)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchenette
Refrigerator
Smart TV
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex) | Living area | 32-inch Smart TV with digital channels

One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchenette
Refrigerator
Smart TV
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Refrigerator
Smart TV
Portable fan
  • 527 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Heating
Kitchenette
Refrigerator
Smart TV
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible Double Room with Shower

Accessible Double Room with Shower | Iron/ironing board, bed sheets

Accessible Double Room with Shower

Highlights

Heating
Smart TV
Portable fan
Hair dryer
Private bathroom
Electric kettle
Desk
Wardrobe or closet
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Twin Room with Shower

Accessible Twin Room with Shower | Iron/ironing board, bed sheets

Accessible Twin Room with Shower

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Portable fan
Hair dryer
Private bathroom
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lunch and dinner served, international cuisine
Radisson Hotel York
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
8.6 out of 10, Excellent, 1,006 reviews
$76 nightly
The price is $91
Jan 4 - Jan 5, 2026
Total with taxes and fees
Radisson Hotel York
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About the neighborhood

Map
Queens Staith, Skeldergate, York, England, YO1 6DH

What's nearby

  • York Christmas Market - 3 min walk - 0.3 km
  • Jorvik Viking Centre - 3 min walk - 0.3 km
  • York City Walls - 3 min walk - 0.3 km
  • Shambles - 4 min walk - 0.4 km
  • York Minster - 7 min walk - 0.7 km

Getting around

  • Leeds (LBA-Leeds Bradford) - 42 min drive
  • York Station - 9 min walk
  • York (QQY-York Train Station) - 9 min walk
  • Hammerton Station - 15 min drive

Restaurants

  • ‪Drift-In Cafe - ‬3 min walk
  • ‪The Ackhorne Inn - ‬3 min walk
  • ‪Tank & Paddle - ‬1 min walk
  • ‪Slug & Lettuce York Riverside - ‬2 min walk
  • ‪Red Chilli Supermarket - ‬3 min walk

About this property

The Queens Hotel & Victoria Cloisters

When you stay at The Queens Hotel & Victoria Cloisters, you'll be within a 15-minute walk of Shambles and York Minster. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Royal Brasserie, which serves British cuisine and is open for breakfast and dinner. Also, this hotel is just a 5-minute drive from University of York. Fellow travelers love the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 78 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Onsite self parking (GBP 19 per night)
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:30 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2000
  • Television in common areas

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • High pile carpet in room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Special features

Dining

Royal Brasserie - This brasserie specializes in British cuisine and serves breakfast and dinner. Reservations are required.
Riverside Lounge - Onsite bar. Open select days.

Fees & policies

Refundable deposits

  • Deposit: GBP 100 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 11.95 for adults and GBP 9.00 for children

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and high chairs

Parking

  • Self parking costs GBP 19 per night
  • Guests must contact this property in advance to reserve onsite parking

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Queens Hotel York
Queens Hotel
Queens York
Queens Hotel York
Queens Hotel Hotel
Queens Hotel Hotel York

Frequently asked questions

Does The Queens Hotel & Victoria Cloisters offer free cancellation for a full refund?

Yes, The Queens Hotel & Victoria Cloisters does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Queens Hotel & Victoria Cloisters?

Sorry, pets aren't allowed.

Is parking offered on site at The Queens Hotel & Victoria Cloisters?

Yes. Self parking costs GBP 19 per night. Parking spots may be limited.

What are the check-in and check-out times at The Queens Hotel & Victoria Cloisters?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.

Are there restaurants at or near The Queens Hotel & Victoria Cloisters?

Yes, Royal Brasserie offers British cuisine.

What's the area around The Queens Hotel & Victoria Cloisters like?

The Queens Hotel & Victoria Cloisters is located by the river in Bishophill, a short 9-minute walk from York Station and 6 minutes' walk from Shambles. Travelers say that the hotel is in a great location.

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The Queens Hotel & Victoria Cloisters Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
River
Bed
View
Parking
Food
Value

What guests liked

  • Breakfast was consistently described as fresh, good, excellent, and wonderful with a wide variety of options. (44 reviews)
  • The property's restaurant offered great breakfast options and evening meals were available with reasonable prices. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Had a lovely stay at this hotel. Rooms were clean and bed very comfy. Staff very friendly and will book to stay again.
Hannah, 1-night trip

10/10 Exceptional

The Rooms were excellent and exceptionally clean and warm The Staff were extremely friendly and helpful
Elizabeth, 2-night trip

10/10 Exceptional

Excellent front staff
Paul, 2-night trip

10/10 Exceptional

We was only there for 1 night, from start to finish, everything was perfect, will be back next yr
Sarah, 1-night trip

10/10 Exceptional

Staff were all brilliant, we ate here Sat eve, very good food. Room warm & comforftable.
patricia, 2-night trip

10/10 Exceptional

All good - stay here every time we go to York. Friendly staff,clean
Lorraine, 1-night trip

10/10 Exceptional

Our apartment at Victoria Cloisters was roomy, clean and well stocked. The staff are friendly and helpful. Would definitely recommend.
Joann, 2-night trip

8/10 Very good

Great location. Clean rooms. Staff were very helpful and friendly
Gary, 2-night trip

8/10 Very good

Good room. Just the basics
theresa j, 1-night trip

10/10 Exceptional

Spacious clean apartment. Staff in hotel very friendly
Margaret, 2-night trip

8/10 Very good

All friendly and clean room
Stephen, 3-night trip

10/10 Exceptional

Great Hotel in York

Nice hotel that is near to both the railway station and the old city and really near to the river, which made it a pleasure walk within our stay.
Johnson, 2-night trip

10/10 Exceptional

Nice little find for a two star hotel, very happy with our choice for our trip to York
James, 1-night trip

10/10 Exceptional

Enjoyed the meal and location
Alison, 1-night trip

10/10 Exceptional

We loved it staff so nice will be coming back
Tracey, 2-night trip

6/10 Good

Great location, lovely apartment, clean and pleasant. However stay was very uncomfortable due to heating being on full blast and unable to turn off, plus mattress is well overdue replacement and super uncomfortable, so terrible nights sleep. We did mention to the cleaning and reception staff, and it appears that this was not new news!
Nicki, 2-night trip

10/10 Exceptional

Nice big room and large bathroom. Decorated and fitted out nicely, although a little tired in some areas. Lovely clean, comfy beds and lots of hot water for a shower. Staff were very friendly, helpful and welcoming. Excellent breakfast and a great location. All in all, we had a great time and will definitely book again.
Anna, 2-night trip

10/10 Exceptional

Well located
Antonino, 1-night trip

6/10 Good

A bit rude and room was sad
Dan, 2-night trip

10/10 Exceptional

Recommended

Had 3 nights here. Staff are really helpful. Room was lovely.
Pauline, 1-night trip

10/10 Exceptional

Convenient, access to discounted parking, helpful staff. Would recommend
Charlotte, 2-night trip

10/10 Exceptional

Great short stay

Great location just a short walk to York's historic centre - perfect for exploring the Shambles, the Minster, and other attractions. The room was spacious, clean, and comfortable, making for a relaxing short stay.
2-night trip

8/10 Very good

Lovely stay
Rachel, 2-night trip

10/10 Exceptional

Apartment block securely locked and car park also secured by locked gate. Small apartment with corner kitchen ideal for a city break. All thoroughly clean with all you would require in a kitchen.
Linda, 2-night trip

10/10 Exceptional

Had a great stay staff really helpful and friendly highly recommended this hotel
james, 2-night trip