When we checked in, we were given a room key and when we got into the room, we found there were already people occupying that room. Went back to the desk and the clerk gave us another room which had been cleaned and was unoccupied. The pool and hot tub were "out of order". The room had not been cleaned well. There were crumbs on surfaces and floor. The breakfast was virtually nonexistent. A few tiny powdered sugar donuts, a few pieces of bread to make toast, a few yogurt cups in the refrigerator, and some cold cereal and milk. There was fresh coffee, though!