In the heart of the city, Hotel Canciller offers a vibrant retreat. Unwind with a coffee at the cafe, relax by the outdoor pool, or rejuvenate in the sauna and garden. With free WiFi and helpful concierge services nearby points of interest are just steps away.
Reviews
7.47.4 out of 10
Good
Popular amenities
Pool
Airport transfer
Bar
Gym
Free parking
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
24-hour fitness center
Sauna
24-hour room service
Coffee shop/cafe
24-hour business center
Airport shuttle
Area shuttle
Terrace
Feel at home (6)
Refrigerator
Separate bedroom
Separate dining area
Living room
Television
Garden
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Standard Double Room Single Use, Non Smoking, Garden View
Standard Double Room Single Use, Non Smoking, Garden View
Highlights
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
161 sq ft
City view
Sleeps 1
1 Twin Bed
View all photos for Standard Triple Room
Standard Triple Room
Highlights
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
215 sq ft
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds
View all photos for Standard Double Room
Standard Double Room
Highlights
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
161 sq ft
Sleeps 2
2 Double Beds
View all photos for Standard Apartment, Multiple Beds
When visiting Santa Cruz, Hotel Canciller is a great choice to consider. The coffee shop/cafe is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other features include an outdoor pool, a 24-hour fitness center, and a fitness center.
Languages
English, Portuguese, Spanish
At a glance
DONE
Hotel size
42 rooms
DONE
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 12:30 PM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Offsite
Area shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness center
An outdoor pool
Sauna
Accessibility
Elevator
Wheelchair accessible
Raised toilet seat
Low-height counter/sink
Room amenities
Be entertained
44-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Iron/ironing board
Window screens
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Balcony or patio
Separate dining area
Separate living room
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 6 to 7 for adults, and USD 4 to 5 for children
Airport shuttle service is offered for an extra charge of USD 14.00 per vehicle (roundtrip)
Area shuttle service is offered for an extra charge
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
El Canciller Hotel SANTA CRUZ DE LA SIERRA
El Canciller SANTA CRUZ DE LA SIERRA
Hotel Canciller Santa Cruz
Canciller Santa Cruz
Canciller Hotel Santa Cruz
Hotel Canciller Hotel
Hotel Canciller Santa Cruz
Hotel Canciller Hotel Santa Cruz
Frequently asked questions
Is there a pool at Hotel Canciller?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Canciller?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Canciller?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Canciller?
Yes, an airport shuttle is available. The charge is USD 14.00 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Canciller?
Check-in start time: 1:00 PM; Check-in end time: 12:30 AM. Check-out time is 12:30 PM.
What is there to do at Hotel Canciller and nearby?
Hotel Canciller has an outdoor pool and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near Hotel Canciller?
Yes, there's an onsite restaurant.
Does Hotel Canciller have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Canciller like?
Hotel Canciller is in the heart of Santa Cruz, a short 5-minute walk from San Lorenzo Cathedral and 6 minutes' walk from Plaza 24 de Septiembre.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Canciller Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.6/10
Staff & service
6.4/10
Amenities
7.0/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Poor
Oct 4, 2021
Estafa! Pague y cuando llegue al hotel mi reservación no estaba y no tenían plazas disponibles
Patricia
Patricia, 1-night trip
10/10 Exceptional
Jan 8, 2020
ナイスな場所にあり、英語話せるスタもいて最高
Verified traveler
1-night trip
2/10 Poor
Jan 5, 2020
Pesimo servicio
Ofrecen parqueo llegado el momento no tienen disponibilodad.
Ofrecen desayuno gratis una vez que te sirves el desayuno te cobran extra sin informarte el momento de hacer el check inn.
Al ingresar al hotel no tuve agua fria 2 horas.
Alvaro
Alvaro, 1-night trip
10/10 Exceptional
Dec 26, 2019
Excelente atención y ubicación
El personal muy atento y amable. Excelente ubicación a dos cuadras de la plaza principal. Las camas bastante cómodas. La habitación amplia y muy bien iluminada.
Jhonny Alonzo
Jhonny Alonzo, 5-night trip
2/10 Poor
Nov 3, 2019
Verified traveler
1-night trip
8/10 Very good
Aug 28, 2019
Iury
Iury, 2-night trip
8/10 Very good
Aug 7, 2019
The breakfast was great and the small gym with treadmill, weights, and other equipment was a really nice treat. We had a change of plans and needed our room for one less day than we thought and they were extremely helpful and accommodating. Staff were all incredibly helpful and friendly. They also let us store our bags for almost 24 hours.
The only negative was that the room we booked was not ready so they downgraded us to a different one, it was still fine but not what we had been promised on the web booking.
Verified traveler
2-night trip
10/10 Exceptional
Aug 1, 2019
La atención excelente de las personas a cargo de los distintos sectores del hotel
Verified traveler
4-night trip
10/10 Exceptional
Jul 31, 2019
Staff is super friendly
Kerstin
Kerstin, 2-night trip
6/10 Good
Jul 12, 2019
Very nice and polite staff. Close to the central plaza.
Verified traveler
1-night trip
6/10 Good
Feb 22, 2019
David
David, 2-night trip
10/10 Exceptional
Feb 20, 2019
ari
ari, 4-night trip
8/10 Very good
Jan 1, 2019
The location was amazing. Right at the heart of the old town. Walkable to the main plaza, and many shops/restaurants around. The hotel was spacious, and the room had lots of space, too. I was given a room facing the street. It was interesting to be able to watch the people, but it was extremely loud (because it was Christmas). Should seek a room in the back if you prefer tranquility.
I visited a friend in Bolivia and decided to also go to Santa Cruz. It is a nice city, flat, nice weather too. I did enjoy the city for a few days.
Richard
Richard, 3-night trip
8/10 Very good
Aug 2, 2018
Really nice hotel for the $$
paulo
paulo, 1-night trip
10/10 Exceptional
May 29, 2018
I arrived at 3am and they were quick to check me in. Very helpful in helping me obtain a ride to Samaipata
The furniture is a bit out dated but location is great. Good breakfast.