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Hotel Andorra Palace

3.0 star property
Family-friendly hotel with spa, near Caldea Spa

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Photo gallery for Hotel Andorra Palace

Indoor pool, seasonal outdoor pool, sun loungers
Daily continental breakfast for a fee
Sundeck
Standard Double Room | In-room safe, desk, laptop workspace, soundproofing
Reception

Reviews

8.4 out of 10
Very good
In Avenida Meritxell, Hotel Andorra Palace is a haven for families. Enjoy stunning mountain views from the rooftop terrace, indulge in a rejuvenating spa treatment or let your little ones loose on the playground.

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pool
  • Ski facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Self parking

For families (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
  • Terrace
The current price is $65
includes taxes & fees
$58 per night
May 13 - May 14

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, soundproofing

Standard Double Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Hair dryer
Deep soaking bathtub
Private bathroom
Satellite channels
Desk
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | In-room safe, desk, laptop workspace, soundproofing

Standard Double Room Single Use

Highlights

Soundproofed
Air conditioning
Plasma TV
Hair dryer
Deep soaking bathtub
Private bathroom
Satellite channels
Desk
  • 215 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

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About the neighborhood

Map
Avinguda Merixtell, 58, Andorra la Vella, AD500

What's nearby

  • Pyrenees Andorra Shopping Centre - 2 min walk - 0.3 km
  • Church of Saint Stephen - 5 min walk - 0.5 km
  • Casa de la Vall - 7 min walk - 0.6 km
  • Andorra Massage - 7 min walk - 0.6 km
  • Caldea Spa - 15 min walk - 1.3 km

Getting around

  • La Seu d'Urgell (LEU) - 49 min drive
  • Barcelona El Prat Airport (BCN) - 165 min drive
  • Blagnac Airport (TLS) - 168 min drive
  • L'Hospitalet-pres-l'Andorre Station - 41 min drive
  • Porté-Puymorens Station - 44 min drive
  • Burton's Station - 46 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Diamant Andorra - ‬1 min walk
  • ‪L'Orri - ‬8 min walk
  • ‪Lizarran Andorra - ‬3 min walk

About this property

Hotel Andorra Palace

Placing you within a 15-minute walk of Caldea Spa, Hotel Andorra Palace features a rooftop terrace and a free kids' club. Guests can be pampered with facials at the spa and grab a bite to eat at the coffee shop/cafe. An indoor pool, a bar/lounge, and a health club are other features.

Languages

Catalan, English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 59 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Covered onsite self parking (EUR 26 per night)
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Ski passes
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski storage

Facilities

  • 1 building/tower
  • Rooftop terrace
  • Television in common areas
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 25-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 15 to 16 for adults, and EUR 11 to 12 for children
  • Area shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 22 to April 25:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Parking

  • Covered self parking costs EUR 26 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 1:30 PM
  • The seasonal pool is open from June to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Andorra Palace
Andorra Palace
Hotel Andorra Palace Andorra la Vella
Andorra Palace Andorra la Vella
Hotel Andorra Palace Hotel
Hotel Andorra Palace Andorra La Vella
Hotel Andorra Palace Hotel Andorra la Vella

Frequently asked questions

Does Hotel Andorra Palace offer free cancellation for a full refund?

Yes, Hotel Andorra Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Andorra Palace?

Yes, there's an indoor pool, a seasonal outdoor pool, and a children's pool. Guests have pool access from 10:00 AM to 1:30 PM.

Are pets allowed at Hotel Andorra Palace?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Andorra Palace?

Yes. Self parking costs EUR 26 per night.

What are the check-in and check-out times at Hotel Andorra Palace?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Andorra Palace and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Andorra Palace also has a seasonal outdoor pool and a sauna, as well as a Turkish bath and an arcade.

Are there restaurants at or near Hotel Andorra Palace?

Yes, there's an onsite restaurant.

Does Hotel Andorra Palace have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Andorra Palace like?

Hotel Andorra Palace is a short 15-minute walk from Caldea Spa and 2 minutes' walk from Pyrenees Andorra Shopping Centre.

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Hotel Andorra Palace Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Location
Room
Public sauna
Value
Breakfast
Bed
Shopping

Reviews

10/10 Exceptional

Easter break in Andorra

We enjoyed our stay at Andorra Palace Hotel. Our room was cleaned every day - there were always fresh towels and soaps - excellent cleaning. Andorra Palace Hotel is well situated: close to all shops and restaurants, close to Parc Central and bus stops. The buffet breakfast is very good and there is plenty of choice of foods for everyone. We enjoyed using the Wellness facilities and had a swim/jacuzzi and steam room sessions daily. We also enjoyed having the Buffet evening meal (£19.90 per person) each evening. It is expensive to eat out at restaurants in Andorra so the buffet meal was a bargain! Would recommend this hotel
Amanda, 5-night trip

10/10 Exceptional

Great find with access to the Spa and Buffet of other hotels, great access to the city centre.
Andy, 3-night trip

6/10 Good

Can be better

The room is boiling hot at all times, the central heating cannot be turned off. The staff were kind to explain the situation and helpful with our queries.
4-night trip

8/10 Very good

.
Salvador, 1-night trip

8/10 Very good

Nice hotel and excellent location. Spa is good and staff helpful.
Antonio, 2-night trip

8/10 Very good

OK for Basic Travel

Marc at the front desk was one of the nicest attendants I’ve come across in my travels. The hotel is a bit older, but that is part of being in Andorra. It could use some small updates though. The room was clean, though the duvet was in the closet which was a little confusing at first. Overall a fine experience.
Anthony, 1-night trip

10/10 Exceptional

Great value stay in Andorra la Vella

Great value option right in the heart of Andorra la Vella. It's worth adding the breakfast Buffet which is served over at the adjoining Mercure Hotel. There is also a gym and pool with jacuzzi and sauna that can be used there also.
D, 1-night trip

10/10 Exceptional

Great value for money and excellent facilities

Great little hotel in the middle of Vella. Perfect base for a few days skiing with a hire car. Connected internally to the 4 star Mecure, you have the use of a lovely swimming pool, decent gym and sauna and a really good buffet breakfast. Such good value for money even if the decor is a little dated. Room was comfy and spotlessly clean. Would return 100% if visiting for a few days skiing and needing a good value, comfortable and located base.
Trevor, 4-night trip

10/10 Exceptional

Worth the money

The hotel is decent and worth the money paid. It was located in a good spot downtown, a close walk to shopping and food. The Mercure hotel behind it is connected and offers the amenities like pool and gym (and access to parking). The room itself was quite spacious but the beds and pillows were a bit old, and the AC wasn’t consistent, which made nights unforseeable. The staff was pleasant but they let us know they couldn’t clean the room after 2 pm; we waited an hour for a toilet paper refill. Rooms were quiet. Overall, a nice place downtown on a budget.
Brittany, 3-night trip

6/10 Good

Too much noise

If you have trouble sleeping due to noise, this hotel is not the right choice. Our first room faced the street, and we were aware that the hotel was located in the city center, meaning there would be street noise. However, the air in our room was so bad that we had to open the window, but the noise was so loud that it was impossible to sleep. Eventually, late at night, when the street became quieter, we managed to get some rest. Additionally, the beds were incredibly poor—they creaked, and the mattress was simply uncomfortable. The next day, we requested a new room, and the staff kindly moved us to a room away from the street. This helped with the traffic noise, but now there was a constant noise from the ventilation system and water pipes. It was very easy to hear when toilets were flushed in other rooms. The bed in this room was a double bed, and it was so worn out that we rolled toward the middle. Once again, we requested a new room, which we received, but we were informed that it would be the last time. The beds in the new room were better since they were single beds and did not creak, but the noise from the ventilation and water pipes remained. The staff was friendly and helpful, but due to the condition of the hotel and the noise, we would never choose to stay here again.
Elisabeth, 6-night trip

6/10 Good

Legal
Rosa, 1-night trip

2/10 Poor

Extremely old hotel without any comfort

The hotel is absolutely ancient. The carpet was filthy and the bed was really old with squeaky springs. It's embarrassing they won't put any effort to refurbish the rooms. Only plus side is the location and breakfast.
1-night trip

8/10 Very good

A good value choice.

As many reviews have said; it's really rather dated. However, we found it to be a clean and economical choice. The reception staff were all really nice. Special mention of Gloria who was a ray of sunshine. Water was always hot and the air-con worked well. Rooms seemed reasonably well sound isolated. Location is excellent - half-way between the shopping intense area and the old town.
Christopher, 6-night trip

8/10 Very good

Hotel is located on a very busy street. But it’s convenient to shopping. It’s part of a 2-3 hotel complex. Trying to figure out where to park was difficult. No parking at the hotel. They have a few parking spots in a near by garage for a fee. When we arrived they were full.
martin, 2-night trip

10/10 Exceptional

Normal
Manuel Mallén, 1-night trip

10/10 Exceptional

Jânio Wagner, 3-night trip

10/10 Exceptional

Comfortabel overnatning midt i centrum.

Nem ind og udtjekning. Rent værelse. Behagelig seng. Ældre badeværelse. Midt i centrum.
Jennifer, 3-night trip

8/10 Very good

Miquel, 1-night trip

6/10 Good

antonio, 2-night trip

10/10 Exceptional

EMILIA, 2-night trip

4/10 Fair

1-night trip

10/10 Exceptional

Roberto, 1-night trip

10/10 Exceptional

Carlos Santos, 4-night trip

10/10 Exceptional

Amamos!

Excelente relação custo benefício, pois podemos usar a estrutura do Mercure (com acesso interno) e do Novohotel. Excelente localização!
ANA PAULA, 4-night trip

2/10 Poor

Nada
Mohamed, 1-night trip