Experience the warmth of Four Points by Sheraton Batam, where modern comfort meets lush tropical surroundings. Relax in the garden or unwind with a massage at this upscale hotel near Nagoya Hill Mall. With an international restaurant, Evolution, and free WiFi, guests can savor each moment.
Komplek Panorama Nagoya, Batam, Batam Island, 29432
What's nearby
Nagoya Hill Mall - 8 min walk - 0.7 km
Harbour Bay Ferry Terminal - 17 min walk - 1.4 km
Grand Batam Mall - 19 min walk - 1.6 km
BCS Mall - 2 min drive - 1.9 km
Batam Centre Ferry Terminal - 8 min drive - 8.6 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 31 min drive
Seletar Airport (XSP) - 21.1 miles/34 km
Singapore Changi Airport (SIN) - 14.3 miles/23.1 km
Restaurants
New Place Pub&Cafe - 3 min walk
Gerai Ceria Tom Yam - 2 min walk
Circle K - 2 min walk
Martabak Har - 3 min walk
Cock And Bull - 3 min walk
About this property
Four Points by Sheraton Batam
At Four Points by Sheraton Batam, you'll be just a 5-minute drive from Nagoya Hill Mall and Harbour Bay Ferry Terminal. Guests can indulge in massages and enjoy international cuisine at Evolution, which is open for breakfast, lunch, and dinner. Other highlights include an outdoor pool, a bar/lounge, and a fitness center. The helpful staff and overall property condition get good marks from fellow travelers.
At a glance
DONE
Hotel size
211 rooms
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Arriving/Leaving
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured onsite self parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
24-hour room service
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Fitness center
An outdoor pool
Shopping mall on site
Spa services
Vegan dining options
Vegetarian dining options
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Wheelchairs available on site
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
49-inch LED TV
Premium satellite channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining
Evolution - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Here's the breakdown, no surprises
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 163350 for adults and IDR 81675 for children
Children & extra beds
Rollaway beds are available for IDR 423500.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Allium Batam Hotel
Allium Hotel
Allium Batam
Allium Batam Hotel Indonesia
Allium Batam Hotel
Four Points by Sheraton Batam Hotel
Four Points by Sheraton Batam Batam
Four Points by Sheraton Batam Hotel Batam
Frequently asked questions
Does Four Points by Sheraton Batam offer free cancellation for a full refund?
Yes, Four Points by Sheraton Batam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Batam?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 6:00 PM.
Are pets allowed at Four Points by Sheraton Batam?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Four Points by Sheraton Batam?
Yes, there's free self parking.
What are the check-in and check-out times at Four Points by Sheraton Batam?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at Four Points by Sheraton Batam and nearby?
Have fun during the warmer months with activities nearby such as swimming. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and spa services. Four Points by Sheraton Batam also has a garden.
Are there restaurants at or near Four Points by Sheraton Batam?
Yes, Evolution offers international cuisine.
What's the area around Four Points by Sheraton Batam like?
Four Points by Sheraton Batam is in the heart of Batam, a short 9-minute walk from Nagoya Hill Mall.
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Four Points by Sheraton Batam Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Food
Lobby
Market
Mosques
What guests liked
Breakfast buffet selection was diverse and delicious, with many local offerings and friendly staff to enhance the experience. (4 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
May 13, 2025
Will stay here again
Ashi
Ashi, 2-night trip
10/10 Exceptional
Jun 11, 2025
The rooms are very clean, but it will be good if the bathroom has accessories for hanging of wet suits. Overall experience is good. The F&B manager, Mr. Ade, is extremely attentive and friendly. The front desk staff is also very knowledgeable and friendly. We enjoy our stay.
Elena
Elena, 2-night trip
10/10 Exceptional
May 29, 2025
Excellent service. Great room. Front desk all staff were courteous and very helpful specially Turi
Food / breakfast could be improved.
Room service was great. Overall excellent.
Arvind
Arvind, 2-night trip
10/10 Exceptional
May 13, 2025
The facilities and breakfast selection were great. Staff were very friendly and helpful! And I really like how big the single beds are. Highly recommended.
Esther
Esther, 1-night trip
8/10 Very good
Mar 9, 2025
Good location for shopping and entertainment
Jeshua
Jeshua, 2-night trip
4/10 Fair
May 21, 2025
Poorly located, hotel spa is outdated & not poorly run, limited & expensive F&B choices and food is below hotel standards
gek tiang
gek tiang, 1-night trip
10/10 Exceptional
Jan 30, 2025
Great stay with a great location. Easy and cheap to get around by taxi or pte car.
Bernard
Bernard, 2-night trip
4/10 Fair
Jun 15, 2025
.
JIHWAN
JIHWAN, 2-night trip
10/10 Exceptional
Oct 29, 2024
Great staff
Great place to stay close to everything, staff are all very friendly and make you fell comfortable, especially Vania &Iqbal who went out of their way to help me
shane
shane, 2-night trip
2/10 Poor
Jun 8, 2025
Forced into a smoking room.
Unresponsive staff
Useless manager
Steven J
Steven J, 1-night trip
10/10 Exceptional
Dec 28, 2024
Staff were very approachable and helpful
Sankaran
Sankaran, 3-night trip
10/10 Exceptional
Jan 31, 2025
The hotel is located near the habour bay ferry terminal. We took grab to reach the hotel within few minutes. The rooms are clean and spacious. So nice that the hotel provides welcome drink at the lobby.
Verified traveler
1-night trip
8/10 Very good
Dec 22, 2024
staff were friendly and approachable.
Kamilah
Kamilah, 2-night trip
6/10 Good
Dec 10, 2024
Nothing special regarding this hotel breakfast service of food limited
Abdul
Abdul, 1-night trip
10/10 Exceptional
Dec 6, 2024
The staff was friendly and provided excellent service. Had a birthday surprise celebration from the team. Thank you so much for the enjoyable experience!
Liang Guo
Liang Guo, 1-night trip
10/10 Exceptional
Feb 3, 2024
Excellent service by all staff who are very friendly and helpful. It was a joy to stay at this hotel
Manisah
Manisah, 2-night trip
8/10 Very good
Aug 13, 2024
Good hotel
The hotel looks a bit small. The restaurant looks a bit plain. But the staff is nice and food also reasonable.
Huixuan
Huixuan, 2-night trip
10/10 Exceptional
Dec 10, 2023
Great service
Stay at Four Point was great! Staffs were hospitable and special shoutout to Swara and Kay for making our stay with an infant so pleasant.
Sharon
Sharon, 1-night trip
10/10 Exceptional
Jun 18, 2024
Great place to stay. This is an old building but the Marriott team has done a fantastic job in giving the place a face lift and raise the bar in terms of cleanliness and service.
Billy at Front Desk was amazing. Great work all around.
Krishan
Krishan, 1-night trip
10/10 Exceptional
May 16, 2023
The Hotel staff made it a very welcoming stay for us. Great Hotel room. Just needed more varieties for the breakfast buffet.
BRANDON
BRANDON, 1-night trip
2/10 Poor
May 8, 2025
Staff tried to cheat money from me. They claimed there was a stain on bed sheets and tried to charge me 90k RP for so called damages, there were no open wounds and yet they claim the blood was mine, i believe the staff tried to cheat money out of me through malicious intent, becareful of such dirty tactics from the staff.
Wesley
Wesley, 2-night trip
10/10 Exceptional
Oct 22, 2024
The service staff was excellent. Keep on check on us and if there is anything they can do.