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Serena Inn & Suites - Sundance

2.5 star property
Mountain hotel with indoor pool, near Washington Park

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Photo gallery for Serena Inn & Suites - Sundance

Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi
Front of property
Indoor spa tub
Meeting facility
Reception
Serena Inn & Suites - Sundance, near Clarenbach Memorial Park, offers a tranquil retreat with continental breakfast and an indoor pool. Unwind in the spa tub or stay productive at the 24-hour business center. With free WiFi and helpful staff, this hotel is perfect for relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Non-smoking
  • Pet friendly
  • Pool

Main amenities (8)

  • Daily housekeeping
  • Indoor pool
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • TV in a common area

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
$149 nightly
The total price is $167
Jul 28 - Jul 29
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

8.8 out of 10
Excellent
(86 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 178 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Desk, blackout drapes, iron/ironing board, free WiFi

Room

8.0 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ground Floor

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Ground Floor

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Bear Lodge Motel

  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
8.2 out of 10, Very Good, 573 reviews
The price is $111
$99 nightly
$111 total
Total includes taxes and fees
Jul 29 - Jul 30
Bear Lodge Motel
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About the neighborhood

Map
2719 E Cleveland Street, Sundance, WY, 82729

What's nearby

  • Washington Park - 3 min drive - 3.2 km
  • Clarenbach Memorial Park - 3 min drive - 3.9 km
  • Sundance City Park - 3 min drive - 3.9 km
  • Sundance Square - 3 min drive - 3.9 km
  • Devils Tower National Monument - 36 min drive - 57.7 km

Getting around

  • Gillette, WY (GCC-Campbell County) - 65 min drive

Restaurants

  • ‪Longhorn Saloon & Grill - ‬3 min drive
  • ‪Wild West Espresso & Video - ‬3 min drive
  • ‪Higbee's Cafe - ‬3 min drive
  • ‪Dime Horseshoe Bar - ‬3 min drive
  • ‪Cowgirl Pizza and Laundromat - ‬16 min walk

About this property

Serena Inn & Suites - Sundance

Serena Inn & Suites - Sundance is a great choice for a stay in Sundance. Guests can take a dip in the indoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6 AM and 10 AM. The helpful staff and location get great marks from fellow travelers.

Languages

English

At a glance

DONE

Hotel size

    • 44 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Off-leash area available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6 AM–10 AM

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Television in common areas
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche

Also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Frequently asked questions

Is there a pool at Serena Inn & Suites - Sundance?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Serena Inn & Suites - Sundance?

Yes, dogs are welcome. There's a charge of USD 30 per pet, per day. Service animals are exempt from fees. Dog exercise areas are available.

Is parking offered on site at Serena Inn & Suites - Sundance?

Yes, there's free self parking.

What are the check-in and check-out times at Serena Inn & Suites - Sundance?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is 11 AM. Express check-out is available.

What is there to do at Serena Inn & Suites - Sundance and nearby?

Serena Inn & Suites - Sundance has an indoor pool.

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Serena Inn & Suites - Sundance Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Bed
Hot Tub
Towns
Location
Shower
Elevator
Biscuits

What guests liked

  • The property's indoor pool and hot tub were wonderful for relaxation, providing a clean and comfortable spa-like experience. (6 reviews)
  • Breakfast options were surprisingly good with a variety of choices including hot and cold options. (27 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

We stayed here on way to South Dakota, and liked it do much, we again stayed here. Clean, quiet friendly, worth the stay.
Marion, 1-night trip

4/10 Fair

New owners are revamping the hotel, which is good because it really needs it. Front desk staff was great!!
1-night trip

10/10 Exceptional

Excellent stay and would go back without question.

Everything went very well. The only issue was a switch on the AC and that was corrected to my satisfaction right away.
Jack, 1-night trip

10/10 Exceptional

Quality & spacious!

Very quiet, got a free toothbrush for forgetting 1 of ours! Very nice breakfast!
Christine, 1-night trip

10/10 Exceptional

Great Place

Great place , I was totally surprised with this hotel. Everyone was very friendly and the place was super clean. The beds were awesome.
David, 1-night trip

10/10 Exceptional

Second stay here and enjoyed it just as much. The staff at the front desk was very kind and accommodating for my needs as a senior with walking issues. I got well rested in a comfortable bed and clean room. The tv and microwave and fridge were perfect for my needs. If I travel thru here again I would choose rhis place again.
Patricia, 2-night trip

10/10 Exceptional

Nice place to stay. I had accessible room as at 70 yrs needing a walker ease getting into tub important. Lots of support rails and a chair for shower if needed. Ice machine close as was the lobby.
Patricia, 1-night trip

8/10 Very good

The room was very nice, staff was helpful. The pool was closed, which we didn't know ahead of time. The bed was uncomfortable.
Barbara, 1-night trip

6/10 Good

Fair

The staff were very friendly and helpful. The staff was great. The room was fair. There was only half a roll of toilet paper and the fridg. Was dirty. The pool was not in service which was a big let down.
Diana, 2-night trip

6/10 Good

It was clean and right off the interstate.
Angie, 1-night trip

6/10 Good

Pictures are deceiving

The hotel is old with no modern renovations. The bath tub was old and the water faucet made a lot of noise when you take a shower. The bed was cheap and hard. If you have a bad back, I recommend not staying here. My back hurt all night. No elevators, wooden old stairs.
Anthony, 1-night trip

6/10 Good

The room was clean and comfortable, The pool and hot tub were empty, out of service. There's no elevator and the breakfast offered no eggs, bacon, or sausage.
PAUL, 1-night trip

10/10 Exceptional

The lady who checked me in was very accommodating and went above and beyond to get me an easy access to my room. The rest of the staff was also helpful and friendly.
Lynn, 1-night trip

10/10 Exceptional

Serena was very clean and comfortable. The rooms are spacious and the staff was friendly. Enjoyed our stay!
David, 3-night trip

10/10 Exceptional

Right off the highway so very convenient
Bhautik, 1-night trip

10/10 Exceptional

We had an excellent stay with my Dad! Thanks again!
Capucine, 1-night trip

6/10 Good

TICKS IN THE ROOM

Check in was quick and within 5 minutes of check-in, we found ticks in the room. We told the manager and he gave us a different room. But we were still paranoid. As others have mentioned, pool and bathtub were both closed.
1-night trip

10/10 Exceptional

Very friendly staff
Manford, 1-night trip

10/10 Exceptional

Small town charm

For a small town establishment, it was a great place to stay Would stay again if in the area
Lucretia, 2-night trip

8/10 Very good

Clean and quiet.... was sad the pool was closed
Jeffery, 1-night trip

8/10 Very good

Clean hotel, reasonably priced and basic breakfast.
Jackie, 1-night trip

6/10 Good

Awaiting Updates.

Had to change rooms because there was no shower handle but we just moved next door and they were very apologetic. They have a brand new owner who is in the process of fixing long neglected maintenance (pool was closed). They are planning on buying all new mattresses. We will give them another try next time we come this way.
Nanette, 1-night trip

10/10 Exceptional

Comfortable beds and very quiet despite being relatively full hotel
STEPHANIE, 1-night trip

6/10 Good

There's were trash under the beds pop cans , etc . The host was very friendly and helpful .
Kimberlie, 1-night trip

10/10 Exceptional

The staff was very pleasant.
Guadalupe, 1-night trip