In the heart of Penang, Hotel NEO+ Penang by ASTON offers a haven with its on-site restaurant Lemongrass and coffee shop. Stay active at the gym, unwind by the outdoor pool or explore nearby Hin Bus Depot Art Centre. With free in-room WiFi and helpful staff, this hotel is perfect for those seeking convenience and relaxation.
When you stay at Hotel NEO+ Penang by ASTON, you'll be just a 5-minute drive from KOMTAR and Gurney Drive. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Also, Gurney Plaza and Penang Hill are within a short drive. Fellow travelers love the helpful staff.
Languages
English, Malay
At a glance
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Hotel size
196 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Meeting room
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Lemongrass - Onsite restaurant.
Art and Soul Cafe - Onsite café.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 31.80 for adults and MYR 16 for children
Children & extra beds
Rollaway beds are available for MYR 90.0 per day
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town
Frequently asked questions
Is there a pool at Hotel NEO+ Penang by ASTON?
Yes, there's an outdoor pool.
Are pets allowed at Hotel NEO+ Penang by ASTON?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel NEO+ Penang by ASTON?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel NEO+ Penang by ASTON?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel NEO+ Penang by ASTON and nearby?
Hotel NEO+ Penang by ASTON has an outdoor pool and a fitness center.
Are there restaurants at or near Hotel NEO+ Penang by ASTON?
Yes, there's an onsite restaurant, Lemongrass.
What's the area around Hotel NEO+ Penang by ASTON like?
Hotel NEO+ Penang by ASTON is in Downtown George Town, a short 2-minute walk from KOMTAR and 2 minutes' walk from Penang Times Square.
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Hotel NEO+ Penang by ASTON Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Location
Service staff
Room
Shower
Old town
Breakfast
Water
Restaurant
Toilet
Parking
What guests liked
The breakfast buffet was excellent in terms of quality and quantity, with friendly and courteous serving staff. (4 reviews)
The rooftop pool was clean, had beautiful views, and was a lovely place to relax. (6 reviews)
The property is surrounded by a variety of food options and restaurants. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Great stay
Thomas
4-night trip
10/10
Good location, comfortable and clean room, convience store in the lobby, and reasonable rate. I would stay here again.
David
3-night trip
10/10
Very welcoming reception staff, comfortable, clean room.
Pool area nice, excellent location, quiet room.
Linda
2-night trip
8/10
Convenient clean. Good bed
michael
1-night trip
10/10
Clean, quiet room with friendly staff. The hotel has water dispensers in the hallway to reduce plastic waste. Centrally located in George Town.
Geoffrey
3-night trip
10/10
good rotation and very nice 👍
Hyojeong
4-night trip
8/10
Like the hotel and staff were. Great. The. Uffett breakfast was fabulous
michael
1-night trip
10/10
It's a good hotel. All what you need is reachable within 3-5 minutes
The pool was very great
Michael
3-night trip
8/10
The shower in the bathroom is fixed, which is not very convenient to use, but everything else is pretty good.
Bing-Hao
2-night trip
8/10
Good location to get about in George town. Plenty of lical street food within walking distance. Water dispenser along the corridor if each level. Good view of the city skyline at the swimming pool level. ( top floor).Room is compact. Reasonably priced for size of room. Will stay there again.
Christine S K
2-night trip
10/10
nice rooftop pool, good location
Kim kwan
1-night trip
8/10
Everything is good, location wise is very convenient,many places is walkable, also got hotel own parking which is very convenient too .... The room consider big and comfort but the room is quite dark / yellowish,I think add two more lights will be better 😅
XUE WEI
2-night trip
10/10
We enjoyed our stay at the Neo as the rooms were large, very comfortable, quiet and the cleaners did a great job each day. Thank you.
Michael
10-night trip
10/10
Great place to stay and clean
rahman
1-night trip
10/10
Very pleasant stay, great location, great facilities.
Rooftop pool was clean and had beautiful views.
Very good quality room for the price.
Thieva and Eila at reception very nice and very helpful throughout my stay.
Alex
4-night trip
8/10
Room and bed was good..wifi & shower good.breakfast good...pool above average.....
1 elevator not working so was slow...the gym was a joke..should not say there is a gym...worked out off site..
JOHN
5-night trip
8/10
Good place to stay. Friendly staffs
Verified traveler
1-night trip
10/10
Great location, clean hotel, nice rooftop pool, fantastic price and will definitely come back again.
Huck
2-night trip
8/10
It was good
Charanjit
1-night trip
10/10
Ambience and convenient to shopping and food places just marvelous
Jeffrey
3-night trip
10/10
Great stay!
Verified traveler
1-night trip
10/10
Great location close to shops and restaurants.
Martyn
2-night trip
10/10
A good venue to stay. Very convenient
Yang Nyit
1-night trip
8/10
Good location and walkable to nearby malls and restaurant.
ROZANI
1-night trip
10/10
Great location, clean hotel, good facilities and friendly staff