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Best Western Smoky Mountain Inn

2.5 star property
Waynesville hotel with outdoor pool

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Photo gallery for Best Western Smoky Mountain Inn

BBQ/picnic area
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool
Property amenity
In the heart of the Smoky Mountains, Best Western Smoky Mountain Inn offers a warm welcome with continental breakfast and an outdoor pool. Stay connected with in-room WiFi, work out at the gym, or take advantage of 24-hour business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Connecting rooms available
  • Non-smoking
  • Pool
  • 24/7 front desk

Main amenities (11)

  • Outdoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Conference space
  • Picnic area
  • Luggage storage

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Coffee/tea maker
  • Cable TV service
  • Free self parking
The current price is $95
includes taxes & fees
$85 per night
May 4 - May 5

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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The price is $83
includes taxes & fees
$75 per night
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About the neighborhood

Map
130 Shiloh Trl, Waynesville, NC, 28786

What's nearby

  • Blue Ridge Parkway Balsam Entrance - 6 min drive - 7.5 km
  • Lake Junaluska Conference and Retreat Center - 8 min drive - 9.1 km
  • Lake Junaluska Golf Course - 8 min drive - 9.3 km
  • Wheels Through Time Museum - 16 min drive - 16.9 km
  • Maggie Valley Festival Grounds - 17 min drive - 17.6 km

Getting around

  • Asheville Regional Airport (AVL) - 43 min drive

Restaurants

  • ‪Taco Bell - ‬15 min walk
  • ‪Singletree Heritage Kitchen - ‬5 min drive
  • ‪Papas & Beer - ‬2 min drive
  • ‪Bocelli's Italian Eatery - ‬5 min drive
  • ‪Maggie's Galley - ‬3 min drive

About this property

Best Western Smoky Mountain Inn

Enjoy your visit to Waynesville with a stay at Best Western Smoky Mountain Inn. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. Fellow travelers love the helpful staff and location.

Languages

English

At a glance

DONE

Hotel size

    • 58 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:00 AM

Working away

  • 24-hour business center
  • Conference space

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • No elevator (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

BEST WESTERN Smoky Mountain
BEST WESTERN Smoky Mountain Inn
BEST WESTERN Smoky Mountain Inn Waynesville
BEST WESTERN Smoky Mountain Waynesville
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
Smoky Mountain Waynesville
Best Western Smoky Mountain Inn Hotel
Best Western Smoky Mountain Inn Waynesville
Best Western Smoky Mountain Inn Hotel Waynesville

Frequently asked questions

Is there a pool at Best Western Smoky Mountain Inn?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Smoky Mountain Inn?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Smoky Mountain Inn?

Yes, there's free self parking.

What are the check-in and check-out times at Best Western Smoky Mountain Inn?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Best Western Smoky Mountain Inn and nearby?

Best Western Smoky Mountain Inn has an outdoor pool and a fitness center, as well as a picnic area.

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Best Western Smoky Mountain Inn Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Bed
Breakfast
Location
Bathroom
Biscuits
Towns
Scenery

What guests liked

  • Breakfast was consistently good, with many choices and friendly staff. (12 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Friendly staff, clean room, very convenient location just off the highway… will stay there again
Eva, 1-night trip

10/10 Exceptional

Very clean, friendly staff
1-night trip

10/10 Exceptional

Great stay!
Margaret, 2-night trip

10/10 Exceptional

Clean, quiet and good views from the property other than the construction next door.
Kim, 1-night trip

6/10 Good

Friendly breakfast staff.
James, 1-night trip

10/10 Exceptional

Excellent and amazing location
Vanitha, 1-night trip

8/10 Very good

It’s was quiet
Joshua, 1-night trip

8/10 Very good

Hotel was an "old-school", 2-story, doors to the outside model. Convenient and very quiet. COZY. Close to shopping and restaurants. I'd stay here again.
Danny, 1-night trip

10/10 Exceptional

We stayed here for Thanksgiving and loved it. Housekeeping did a great job with keeping our room clean. Breakfast wasn’t that great, they need more options for food but other than that, it was great.
Jennifer, 2-night trip

10/10 Exceptional

For a basic place to stay it was great.
Roger, 1-night trip

6/10 Good

First and last time...

It's a motel, not a hotel. We asked for a 2nd floor window and they charged $10 extra for it! Lots of construction next door and large construction equipment blocking the view we paid extra for! Not worth the cost.
Joseph, 1-night trip

10/10 Exceptional

nice little town with a great view.
trisha, 2-night trip

10/10 Exceptional

Beds are comfortable
CHADRIAN, 1-night trip

8/10 Very good

It is an old style motel, but clean and welcoming. Small but nice bathroom and comfortable beds. Very skimpy breakfast and heat was a bit challenged. Not my usual Marriott, but comfortable and pleasant all totaled, if sparse.
Christopher, 4-night trip

10/10 Exceptional

Clean comfortable rooms, friendly people, convenient location.
Gaye, 2-night trip

8/10 Very good

Beautiful view and hotel grounds!
Brittany, 3-night trip

8/10 Very good

Enjoyed my stay
James, 1-night trip

10/10 Exceptional

A True Gem in Waynesville

A lovely view, great staff and super clean. The room was comfortable and the breakfast was good.
Martin, 1-night trip

10/10 Exceptional

The lady who organised the breakfast was brilliant
Alan, 2-night trip

2/10 Poor

Terrible experience

The free my desk person was terrible and wouldn’t speak to the possibility of an early check in, less than two hours before checkin. I asked nicely, but she lied about there being a room ready and insisted that she would know until after 4:00. She also said I could check in early for an extra $40… so obviously there were rooms available The hotel wasn’t full or busy. She shouted at me to “get out” and said she would call the police if I didn’t leave. My wife and I felt very uncomfortable with staying there and booked a different hotel a few miles away and were able to check in immediately. I asked to cancel the reservation and she said she already had charged my card. I complained to Best Western and Hotels.com and was charged for the room even though I didn’t stay and have not received any feedback from anyone. We had booked 4 nights and haven’t been contacted by anyone about this terrible experience.
Steven, 4-night trip

10/10 Exceptional

Easy & quick check/in. Nice, clean, quiet room with a very comfortable bed.
1-night trip

10/10 Exceptional

The landscape was very nice. It was quiet and we had no problem sleeping. Breakfast bar was good.
Michael, 1-night trip

8/10 Very good

It was one of the best hotels I have ever met.
THANIGAINATHAN, 4-night trip

10/10 Exceptional

Great stay
Earle, 2-night trip

10/10 Exceptional

Great place

Great place, quiet, clean, and convenient. Good location to explore Waynesville area. Would highly recommend!!
Mike, 1-night trip