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Quality Inn & Suites Des Moines - Merle Hay Road

2.5 star property
City-center Des Moines hotel with indoor pool

Choose dates to view prices

Photo gallery for Quality Inn & Suites Des Moines - Merle Hay Road

Lobby
Desk, iron/ironing board, rollaway beds, free WiFi
Indoor pool, sun loungers
Exterior
Lobby
In the heart of Lovington, Quality Inn & Suites Des Moines - Merle Hay Road welcomes you with a warm continental breakfast, laundry facilities and a 24-hour business center. Connect to free in-room WiFi and unwind by the indoor pool or grab a coffee/tea in the lobby. The helpful staff has left previous guests feeling right at home.

Reviews

7.6 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Pool
  • Pet friendly
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Indoor pool
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Self-serve laundry
  • Meeting room
  • Free newspapers in the lobby

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is $62
includes taxes & fees
$56 per night
Apr 28 - Apr 29

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Map
4995 Merle Hay Rd, Des Moines, IA, 50322

What's nearby

  • Merle Hay Mall - 3 min drive - 2.3 km
  • Drake University - 8 min drive - 7.6 km
  • Living History Farms - 9 min drive - 12.0 km
  • Wells Fargo Arena - 11 min drive - 13.1 km
  • Iowa Events Center - 11 min drive - 13.2 km

Getting around

  • Des Moines International Airport (DSM) - 35 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Casey's General Store - ‬2 min drive
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬18 min walk

About this property

Quality Inn & Suites Des Moines - Merle Hay Road

At Quality Inn & Suites Des Moines - Merle Hay Road, you'll be within a 15-minute drive of Drake University and Wells Fargo Arena. Guests can take a dip in the indoor pool, and free perks include continental breakfast, WiFi, and self parking. Also, Jordan Creek Town Center and Adventureland are within a short drive. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 116 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Pool loungers

Facilities

  • An indoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Cash deposit: USD 250.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: USD 2 per accommodation, per night

Children & extra beds

  • Rollaway beds are available for USD 20 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Quality Des Moines
Quality Inn Des Moines
Quality Inn Suites
Quality Inn Suites Des Moines Merle Hay Road
Quality Inn & Suites Des Moines - Merle Hay Road Hotel
Quality Inn & Suites Des Moines - Merle Hay Road Des Moines

Frequently asked questions

Does Quality Inn & Suites Des Moines - Merle Hay Road offer free cancellation for a full refund?

Yes, Quality Inn & Suites Des Moines - Merle Hay Road does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn & Suites Des Moines - Merle Hay Road?

Yes, there's an indoor pool.

Are pets allowed at Quality Inn & Suites Des Moines - Merle Hay Road?

Yes, dogs are welcome. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Quality Inn & Suites Des Moines - Merle Hay Road?

Yes, there's free self parking.

What are the check-in and check-out times at Quality Inn & Suites Des Moines - Merle Hay Road?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at Quality Inn & Suites Des Moines - Merle Hay Road?

No, this hotel doesn't have a casino, but Prairie Meadows Racetrack and Casino (14-min drive) is nearby.

What is there to do at Quality Inn & Suites Des Moines - Merle Hay Road and nearby?

Quality Inn & Suites Des Moines - Merle Hay Road has an indoor pool.

What's the area around Quality Inn & Suites Des Moines - Merle Hay Road like?

Quality Inn & Suites Des Moines - Merle Hay Road puts you in Lovington, in the heart of Des Moines. Popular attractions include Drake University, which is 8 minutes away by car.

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Quality Inn & Suites Des Moines - Merle Hay Road Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Toilet
Coffee
Water
Location
Shower

Reviews

10/10 Exceptional

Staff very friendly and helpful. Room was very clean and beds comfortable. Will definitely stay again!
Mary, 1-night trip

10/10 Exceptional

Quality place at great price.
Lisa, 2-night trip

10/10 Exceptional

Smooth

Friendly clean
Henry, 2-night trip

10/10 Exceptional

Surprisingly Nice for the Price

This was very affordable hotel so I thought it might not be great. I was pleasantly surprised by the quality and cleanliness of the room and staff. Would stay again if ever in town.
Emily, 1-night trip

4/10 Fair

Trashy Hotel

The hotel was clearly run by 3rd world management. There were alcohol cans in the window sills both days we were there, towels in the hall that the staff ignored, overflowing garbage cans and genetal trash in walkways. I will not stay there again.
Lucas, 1-night trip

10/10 Exceptional

Very reasonably priced, friendly staff
Jacob, 1-night trip

10/10 Exceptional

Rooms were clean and well stocked
James, 1-night trip

8/10 Very good

Helpful staff

Receptionist was willing to move us to the first floor because my wife has leg problems. Clean and comfortable
raymond, 1-night trip

2/10 Poor

I had to change rooms 4 times because the plumbing was so bad and wasn’t even offered a discount or free room
John, 4-night trip

6/10 Good

Cleanliness could definitely have been better. Hairs in the shower, of both kinds if you get my meaning so had to be washed down before using. Rest of stay was average.
Nichole, 2-night trip

4/10 Fair

Front desk clueless/not helpful

Out of the 5 nights stayed, got 1 night of good sleep. From the slamming of the door next door, that shook the room, for hours on end I can only assume nefarious activity.
Paul, 5-night trip

4/10 Fair

Hotel very out dated, doors didnt lock, poor breakfast selection, smelled of smoke and pot. When asked for towels they only give one. If ask for another not happy about it. Toilet seat didn’t stay on. When cleaned room didn’t leave clean towels and took dirty ones. Didn’t even put toilet paper on Office chair broke
Randi, 2-night trip

10/10 Exceptional

Clean hotel the staff was very helpful and welcoming.
Adam, 1-night trip

10/10 Exceptional

Excellent location for everything we wanted to do.
Amy, 2-night trip

8/10 Very good

Nice place for overnight on the road stay.
Gina, 1-night trip

2/10 Poor

Stay elsewhere

Do not recommend, overwhelming smell of Marijuana in the facility. Chair in the room was old and worn out, the bathroom was very outdated. Was so bad I didn't even stay just left. Wouldn't even have checked in but I had a non refundable reservation
Walter, 1-night trip

10/10 Exceptional

Front desk lady was awesome help,, a excellent place .
Debbie, 2-night trip

2/10 Poor

Was first given a room someone else was checked into already. 2nd room, the tub was full of water. Front desk said they didn’t know why and to just try lifting the plug to let it drain. No one came to the room nor did anyone follow up.
Shyaire, 2-night trip

6/10 Good

Not happy

Upon entering the room we found half of the curtains hanging down. I placed something on the entertainment center and the whole thing wobbled. The door to the bathroom had paint chipping on the floor. The shampoo and conditioner bottle were used. Later that night the people in the next room started fighting and we could hear the whole conversation, this went on until after 3AM. We contacted the front desk and it was quiet for 10 minutes and startedup again. We had to pay a deposit for our dog and part of the form said we needed to keep the dog quiet which we did. These people should have had to pay a deposit for their behavior.
Theresa, 1-night trip

10/10 Exceptional

Favorite place to stay in DSM.
William, 1-night trip

10/10 Exceptional

The welcoming desk staff were pleasant and very professional. i was made to feel welcomed and appreciated by the kindness and professionalism of the staff in the hotel!
roderic, 2-night trip

8/10 Very good

Our stay was comfortable. We have stayed before and it was nice.
Linda, 1-night trip

2/10 Poor

Not worth it - stay somewhere else

I don’t usually leave negative reviews, but our stay was so bad I feel like others should be warned. We were put in a smoking room, which we did not request, and the smell was overwhelming. The walls were filthy, with visible grime and stains. The bathroom was even worse—the floor was dirty, and the door didn’t even shut properly. It was honestly gross. On top of that, the noise all night long in the hallway kept us up. People were loud and disruptive, and it felt like there was no soundproofing at all. Several of us were hurting the whole night from lack of sleep and discomfort. I would never stay here again and absolutely do not recommend this hotel to anyone. Very disappointed.
Heather, 1-night trip

8/10 Very good

Satisfactory
Lee, 1-night trip

10/10 Exceptional

It was a great experience
Vicki, 1-night trip