At The Bertram Inn & Conf Ctr Trademark Collection by Wyndham, experience the perfect blend of comfort and fun. Enjoy a meal at Leopard Restaurant, indulge in some gaming at the arcade, or relax with a coffee from the cafe. With an outdoor pool and gym to keep you active, free WiFi to stay connected, this hotel has everything you need for an unforgettable stay.
Aurora Farms Premium Outlets - 5 min drive - 4.6 km
Cleveland Clinic - Family Health and Surgery Center Twinsburg - 12 min drive - 12.3 km
MGM Northfield Park - 22 min drive - 25.0 km
Cuyahoga Valley National Park - 22 min drive - 26.4 km
Getting around
Cleveland, OH (CGF-Cuyahoga County) - 34 min drive
Cleveland, OH (BKL-Burke Lakefront) - 40 min drive
Cleveland Hopkins International Airport (CLE) - 40 min drive
Akron, OH (AKC-Akron Fulton Intl.) - 41 min drive
Akron-Canton Airport (CAK) - 50 min drive
Free area shuttle
Airport shuttle (surcharge)
Restaurants
McDonald's - 3 min drive
McDonald's - 3 min drive
Taco Bell - 3 min drive
Wendy's - 3 min drive
Papous Tap & Grille - 3 min drive
About this property
The Bertram Inn & Conf Ctr Trademark Collection by Wyndham
When visiting Aurora, The Bertram Inn & Conf Ctr Trademark Collection by Wyndham is a great choice to consider. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.
At a glance
DONE
Hotel size
224 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Offsite
Free area shuttle
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11 AM
The Bertram Inn & Conf Ctr Trademark Collection by Wyndham Hotel
Frequently asked questions
Does The Bertram Inn & Conf Ctr Trademark Collection by Wyndham offer free cancellation for a full refund?
Yes, The Bertram Inn & Conf Ctr Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Bertram Inn & Conf Ctr Trademark Collection by Wyndham?
Yes, there's an outdoor pool.
Are pets allowed at The Bertram Inn & Conf Ctr Trademark Collection by Wyndham?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Bertram Inn & Conf Ctr Trademark Collection by Wyndham?
Yes, there's free self parking.
Is airport shuttle service offered by The Bertram Inn & Conf Ctr Trademark Collection by Wyndham?
Yes, an airport shuttle is available. The charge is USD 75.00 per vehicle roundtrip.
What are the check-in and check-out times at The Bertram Inn & Conf Ctr Trademark Collection by Wyndham?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an onsite casino at The Bertram Inn & Conf Ctr Trademark Collection by Wyndham?
No, this hotel doesn't have a casino, but MGM Northfield Park (20-min drive) is nearby.
What is there to do at The Bertram Inn & Conf Ctr Trademark Collection by Wyndham and nearby?
The Bertram Inn & Conf Ctr Trademark Collection by Wyndham has an outdoor pool and a fitness center, as well as an arcade.
Are there restaurants at or near The Bertram Inn & Conf Ctr Trademark Collection by Wyndham?
Yes, Leopard Restaurant offers sushi.
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The Bertram Inn & Conf Ctr Trademark Collection by Wyndham Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
6.8/10
Amenities
7.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Bed
Service staff
Reviews
8/10 Very good
Aug 17, 2025
All around good stay room needs a mini fridge
Brandon
Brandon, 2-night trip
4/10 Fair
Aug 16, 2025
The staff was very nice. The beds were very uncomfortable and small. It was a double bed room as standard. The blankets were kind of scratchy. None of us slept well.
Tracy
Tracy, 1-night trip
6/10 Good
Aug 18, 2025
Staff was friendly, and the room was clean. I requested maid service between days and never got it. Interior furnishings are dated, with a refrigerator sitting on top of what should have been the desk. The continental breakfast was worthless.
Jamie
Jamie, 2-night trip
8/10 Very good
Jun 15, 2025
No room service but a nice pool
Judith
Judith, 1-night trip
8/10 Very good
May 30, 2025
Very grand, rooms seemed dated
Eric
Eric, 1-night trip
10/10 Exceptional
Apr 11, 2025
nice place
The place was very appealing. the rooms were clean and comfortable.
Steve
Steve, 2-night trip
10/10 Exceptional
Dec 15, 2024
Rooms are huge and clean, Friendly staff, great location.
Mary
Mary, 2-night trip
10/10 Exceptional
Jul 1, 2024
Was very clean and the beds were SO comfy.
Olivia
Olivia, 2-night trip
10/10 Exceptional
Aug 8, 2022
We had a great stay!
Caitlin
Caitlin, 2-night trip
10/10 Exceptional
Oct 26, 2024
My room was immaculate and well decorated. A great and comfortable stay.
Melvin
Melvin, 1-night trip
8/10 Very good
Aug 24, 2024
Good stay and great location.
The service and food were excellent but the hotel was very dated & smelled of mildew. It was just purchased so hopefully the new owner will give it a refresh and update. The location and surrounding area are excellent. The hotel is large with a banquet area and game room which were nice to have.
Cindy
Cindy, 5-night trip
10/10 Exceptional
Jul 23, 2024
Very nice
Carla
Carla, 1-night trip
4/10 Fair
Aug 14, 2024
Sorry but the beds are not comfortable rooms need updated! Staff was WONDERFUL love EMILY
Rose
Rose, 1-night trip
8/10 Very good
Jun 28, 2024
This is a nice place but is a little rundown. Clean, but things like pealing wallpaper and banged up furniture and fixtures. Could use an remodell.
Scott
Scott, 1-night trip
6/10 Good
Oct 21, 2024
Out of date hotel
The hotel is very outdated and smell of mold in most parts of the hotel. The pillows not good and bathroom, you could hear every flush. Not the best value for a one night stay.
Lu Ann
Lu Ann, 1-night trip
10/10 Exceptional
Feb 9, 2023
Liked having a sitting area in the room and an extra sink.
Karen
Karen, 1-night trip
8/10 Very good
Nov 22, 2024
The room was clean . We were surprised that maid service came in & made the bed ect. as this doesn't always happen nowdays . There was no microwave in the room and breakfast was not available on site .
Edward
Edward, 2-night trip
6/10 Good
Jul 24, 2024
Pool was amazing, rest of hotel needs updating
Hotel has not been updated in a very long time, hallways and rooms are dark and outdated. Our two full beds were very small. Very minimal toiletries and linens provided. The pool was amazing though, one of the nicest and largest hotel pools and patios we’ve seen. Location is in a good area close to shops and restaurants.
Verified traveler
2-night trip
8/10 Very good
Sep 17, 2024
Staff up front was very good. Maid sitting in our room on her phone was not ok. Noone gave us clean towels like I thought they would.
Verified traveler
3-night trip
8/10 Very good
Sep 21, 2024
I am sure this hotel was elegant in its day. And the room itself felt okay...perhaps a little worn...and a little too dark..with not many outlets for today's tech stuff. The air conditioning seemed difficult to manipulate. We were glad to have coffee available...would have been nice to just be able to have breakfast there..but not available. The staff were very kind, nice and helpful. It was very close to our wedding venue site so that was awesome.
Deborah
Deborah, 1-night trip
8/10 Very good
Jul 28, 2024
Hotel was fine, but small incidents
There was nothing wrong with the hotel. I was not aware of the cleaning every third day policy even after checking in. The parking lot was not a good view.
Linda
Linda, 6-night trip
2/10 Poor
Sep 19, 2023
Do NOT stay here. Horrible in all areas. It seems this hotel is one step from closing down.
Cheryl L
Cheryl L, 2-night trip
8/10 Very good
Nov 10, 2023
I thought it was good value all the furnishings and facilities were top notch only the TV gave me problems
Nigel
Nigel, 2-night trip
6/10 Good
Aug 18, 2024
The door on side b does not lock which is concerning for a single traveler. There was mold in the bathroom and the tv would not shut off, so i needed to inplug it.
shannon
shannon, 1-night trip
8/10 Very good
Sep 29, 2024
For the most part, my stay was good. My suite was large and good. The hotel is a little dated and dark in terms of ambient lighting. Dark rugs and curtains and low level lights.
The room next to me on my second night must have been part of a wedding and came back around 11p and talked very loudly and laughed with a couple other people for about four hours. It was disruptive but I chose to deal with it and not call the front desk to complain.