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Axkan Arte Palenque

3.0 star property
Palenque hotel with outdoor pool and restaurant

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Photo gallery for Axkan Arte Palenque

Exterior
Lobby
In-room safe, individually decorated, individually furnished, desk
Property grounds
Property grounds
Escape to Axkan Arte Palenque, where lush gardens and a tranquil atmosphere await. Indulge in a rejuvenating massage or take advantage of the on-site restaurant serving breakfast, lunch, and dinner. With an outdoor pool, children's pool with sun loungers and free WiFi in public areas - your stay is sure to be relaxing.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Free parking
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Children's pool
  • Room service
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Free bottled water
Coffee/tea maker
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
LCD TV
Private bathroom
Free bottled water
Coffee/tea maker
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Carretera a Palenque KM 1.5, Palenque, CHIS, 29960

What's nearby

  • Aluxes Eco Park - 10 min walk - 0.9 km
  • Palenque National Park - 3 min drive - 2.5 km
  • El Panchán - 4 min drive - 3.3 km
  • Museo de Sitio Palenque - 6 min drive - 5.1 km
  • Palenque Archaeological Zone - 8 min drive - 6.2 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 12 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Restaurante Maya Cañada - ‬3 min drive
  • ‪Don Mucho - ‬3 min drive
  • ‪La Selva - ‬3 min drive
  • ‪Monte Verde Trattoria Pizzeria Italiana - ‬14 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Axkan Arte Palenque

Enjoy your visit to Palenque with a stay at Axkan Arte Palenque. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a children's pool are other features.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Room amenities

Be entertained

  • 30-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 9:30 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Axkan Arte Palenque Hotel
Axkan Arte Palenque
Axkan Arte
Axkan Arte Palenque Hotel
Axkan Arte Palenque Palenque
Axkan Arte Palenque Hotel Palenque

Frequently asked questions

Does Axkan Arte Palenque offer free cancellation for a full refund?

Yes, Axkan Arte Palenque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Axkan Arte Palenque?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10 AM to 9:30 PM.

Are pets allowed at Axkan Arte Palenque?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Axkan Arte Palenque?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Axkan Arte Palenque?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at Axkan Arte Palenque and nearby?

Axkan Arte Palenque has an outdoor pool and a garden.

Are there restaurants at or near Axkan Arte Palenque?

Yes, there's an onsite restaurant that offers international cuisine.

Does Axkan Arte Palenque have any outdoor private spaces?

Yes, every room features a balcony or patio.

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Axkan Arte Palenque Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Jungle
Service staff

Reviews

10/10

The property show in the way to the ruins but is far from the road. The road is grave one and rain make sludge and unsafe. From desk is really friendly and nice.
1-night trip

6/10

Friendly and helpful reception, cute rooms with nice gardens. The pool needed improving though, like the addition of some sun bathing, deck chairs not just plastic garden chairs plus plants need abit more looking after in that area. As well as the pond topping up with some more water.
2-night trip

8/10

This property is a great value. The pool is great. The location is great. We were there when it was very, very hot, so I can understand why the staff were a little disinterested in working. The rooms are really nice with the balcony. Unfortunately because the property is not as well cared for as it may have once been, there are several openings where the cockroaches sneak in. That was I’m only complaint.
2-night trip

4/10

Waiter was texting and would not acknowledge us until after his long text Coffee carafe in the room hadn’t been cleaned or resupplied from th previous guests
3-night trip

10/10

2-night trip

6/10

Llegue muy cansada y hay que subir escaleras, después de todo el día caminar y subir y bajar escaleras. Fue lo que no me gusto. Su comida es buena., no cuentan con teléfono y aunque informe fueran por maletas a x hora no fue así, tuve que cargarlas
1-night trip

10/10

Las instalaciones son muy buenas así como el servicio del personal
1-night trip

10/10

Alrededores todo verde, el personal muy buen servicio, siempre alegres, limpieza buena
4-night trip

8/10

2-night trip

8/10

Me gusto el ambiente natural estar rodeado de la naturaleza y el concepto del hotel.
2-night trip

6/10

El hotel cómodo para lo que es descansar
2-night trip

6/10

Lugar tranquilo,agradable en dónde puedes pasar unos días en familia aunque tiene muchas áreas para mejorar y mantenimiento. La habitación se siente el olor a humedad . El personal es amable. El costo del buffet es accesible aunque no es muy extenso el menú pero por el costo me parece justo y delicioso. Cómo sugerencia en el jardin de la alberca deberían de fumigar porque si hay muchas hormigas en el pasto y darle mantenimiento alas áreas verdes. En general el hotel me pareció agradable para la estadía.
1-night trip

8/10

Esta bonito para entrar tiene que ser a fuerza en auto x que so. Como dos kilómetros en terreno baldio y pues no recomendable salir caminando
3-night trip

8/10

La naturaleza lo hace único y tranquilo
2-night trip

8/10

1-night trip

10/10

2-night trip

10/10

Excelente lugar
1-night trip

4/10

1-night trip

8/10

La entrada hacia el hotel es muy reducida, el estacionamiento pequeño
2-night trip

4/10

llegando al hotel y se fue la luz toda la noche, no hubo la oportunidad para descansar, debido a que veníamos viajando,
1-night trip

10/10

Bonito lugar
1-night trip

8/10

Buena atención y muy tranquilo el lugar pero falta mejor servicio a la habitación
2-night trip

10/10

Un lugar exelente si el plan es una estancia corta para relajarse y escapar de la oficina la comida es rica y bien servida. Muy bien cuidada las instalaciones y el sonido de las aves al despertar es maravilloso
2-night trip

10/10

Esta tranquila, muy Ecologicos, muchas areas verdes y muy buena atencion.
1-night trip

10/10

Excelente experiencia, un lugar muy cómodo al aire libre
1-night trip