In the heart of Surabaya, Crown Prince Hotel Surabaya offers an inviting retreat. Relax at Alaya Spa, indulge in international cuisine at Avallon Restaurant, or unwind by the outdoor pool and children's pool. With a coffee shop/cafe and garden nearby, this upscale hotel near Tunjungan Plaza is perfect for those seeking comfort.
Jl. Basuki Rahmat 123 - 127, Surabaya, East Java, 60271
What's nearby
Tunjungan Plaza - 7 min walk - 0.7 km
Surabaya Plaza Shopping Mall - 12 min walk - 1.1 km
Grand City Surabaya - 17 min walk - 1.5 km
Royal Plaza Surabaya - 5 min drive - 5.4 km
Galaxy Mall - 6 min drive - 5.3 km
Getting around
Surabaya (SUB-Juanda) - 35 min drive
Surabaya Pasar Turi Station - 8 min drive
Tandes Station - 23 min drive
Surabaya Gubeng Station - 28 min walk
Airport shuttle (surcharge)
Train station pick-up (surcharge)
Free shopping center shuttle
Restaurants
My Story - 3 min walk
Soto Ayam Cak Soleh - 2 min walk
Ria "Food Center Surabaya - 2 min walk
Depot Barokah - 3 min walk
Point Coffee - 1 min walk
About this property
Crown Prince Hotel Surabaya
Crown Prince Hotel Surabaya offers a great location, putting you within just a 10-minute walk of Tunjungan Plaza. Guests can indulge in spa services at the spa, and international cuisine is served at Avallon, which is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other features.
Languages
English, Indonesian
At a glance
DONE
Hotel size
211 rooms
Arranged over 21 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station pick-up
DONE
Offsite
Free shopping center shuttle
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Traveling with children
Children's pool
Working away
Business center
6 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Full-service spa
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-width doorways
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Alaya Spa. The spa is open daily.
Dining
Avallon - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 106500 for adults and IDR 53250 for children
Airport shuttle service is offered for an extra charge of IDR 220000 per vehicle (one way)
Train station pick-up service is offered for an extra charge
Children & extra beds
Rollaway beds are available for IDR 350000.0 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Crown Prince Hotel Surabaya
Crown Prince Hotel
Crown Prince Surabaya
Crown Prince Hotel Surabaya, Java
Crown Prince Surabaya Surabaya
Crown Prince Hotel Surabaya Hotel
Crown Prince Hotel Surabaya Surabaya
Crown Prince Hotel Surabaya Hotel Surabaya
Frequently asked questions
Is there a pool at Crown Prince Hotel Surabaya?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Crown Prince Hotel Surabaya?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by Crown Prince Hotel Surabaya?
Yes, an airport shuttle is available. The charge is IDR 220000 per vehicle one way.
What are the check-in and check-out times at Crown Prince Hotel Surabaya?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Crown Prince Hotel Surabaya and nearby?
Crown Prince Hotel Surabaya has a spa and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Crown Prince Hotel Surabaya?
Yes, Avallon offers international cuisine.
What's the area around Crown Prince Hotel Surabaya like?
Crown Prince Hotel Surabaya is in Surabaya Center, a short 7-minute walk from Tunjungan Plaza and 15 minutes' walk from Surabaya Plaza Shopping Mall.
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Crown Prince Hotel Surabaya Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
10/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 10, 2025
Crown prince hotel June 25
I was delighted with the room, not your standard design. Snacks were free and there was a water cooler in the hallway, which is very handy and less wastage.
Would definitely stay there again.
Steven
Steven, 2-night trip
8/10 Very good
Mar 3, 2024
Recommended !
Easy checking in - kind & helpful staff - ok breakfast - good location. Nice views / good stop over - slightly modern theme and not too dates hotel - recommend
John
John, 4-night trip
10/10 Exceptional
Jun 24, 2024
Very comfortable friendly hotel
Very comfortable hotel with friendly staff and it catered all my needs and I want thank every one in the hotel for for their professional service, and one of the best thing I like most is the availability of fresh water in the hallway 24/7 usually when I travel I’m buying bottles of water, breakfast buffet was nice, pool was simply enjoyable, housekeeping was always clean and neat, the reception staff were always cheerful and friendly, the concierge very helpful.
I recommended this hotel to my friends and I’ll stay there again because it’s good amenities and hotels professional staff and best of all everything needed from outdoors was within walking distance
Yusuf Ali
Yusuf Ali, 9-night trip
10/10 Exceptional
Jan 5, 2025
Cameron
Cameron, 3-night trip
10/10 Exceptional
Nov 6, 2024
Eisuke
Eisuke, 1-night trip
10/10 Exceptional
Mar 3, 2024
John
John, 1-night trip
10/10 Exceptional
Jul 29, 2019
Satria Gentur
Satria Gentur, 1-night trip
8/10 Very good
Jul 16, 2019
Pleasant stay
Excellent location!
Clemence
Clemence, 2-night trip
10/10 Exceptional
Apr 25, 2019
とてもキレイで清潔であった
シャワーの水圧がもう少し欲しい
Verified traveler
2-night trip
10/10 Exceptional
Jan 19, 2019
Comfortable stay
As usual, always stay here when in Surabaya. Prices are comfortable and room is very clean
Willie
Willie, 2-night trip
8/10 Very good
Aug 14, 2018
Nice stay in Surabaya
Good condition rooms, clean and comfortable. Very good breakfast
Richard
Richard, 1-night trip
8/10 Very good
Apr 25, 2018
Nice hotel, best and healthy welcome juice.
Experienced faulty kettle, called receptionist, they immediately replaced the kettle..best breakfast buffet, my family loves the breakfast buffet
farah
farah, 3-night trip
8/10 Very good
Mar 16, 2018
Comfortable Stay
Location is good with a mega shopping centre nearby
Masanori
Masanori, 3-night trip
4/10 Fair
Feb 21, 2018
HOUSEKEEPING
VERY POOR HOUSEKEEPING SERVICE.. NO SOAP, NO TOILET TISSUE, WE HAVE TO BUY OUR OWN, TOWELS ARE GREY COLORED WITH HOLES. WHEN WE NOTIFIED THE HOUSEKEEPING DEPARTMENT, THEY COMPLETELY IGNORED US. WE HAD VERY DISAPPOINTING EXPERIENCE FOR 5 DAYS!
Verified traveler
5-night trip
10/10 Exceptional
Jan 22, 2018
cuong
cuong, 1-night trip
6/10 Good
Jan 14, 2018
Surabaya
Service poor. Not a good location very noisy
Breakfast terrible
Diamantino
Diamantino, 5-night trip
6/10 Good
Dec 20, 2017
Lin
Lin, 2-night trip
6/10 Good
Dec 2, 2017
Untuk Breakfast di hotel tersebut kurang enak, sangat sederhana untuk sekelas hotel bintang 4
mansyur
mansyur, 1-night trip
8/10 Very good
Oct 2, 2017
Nice hotel. Centre of city. Good staff.
Bfast menu can be better. Otherwise a good Hotel located centre to teh city. Excellent pool and rooms were clean and tidy.
Gautam
Gautam, 1-night trip
4/10 Fair
Sep 30, 2017
will not stay again
second stay was not good ,bathroom dirty,2 singles instead of queen bed,breakfast was not like my first visit but the area is very good.
paul
paul, 2-night trip
6/10 Good
Jul 20, 2017
Shih Hsiu
Shih Hsiu, 1-night trip
8/10 Very good
May 1, 2017
Close to city and tunjungan plaza.
Good service. Fast checkin and checkout. Nice and cheap buffet dinner. No spa as advertised.
TB
10/10 Exceptional
Apr 18, 2017
Nice hotel and family friendly
I enjoyed my stay at the hotel and would recommend it to friends who may travel to Surabaya.