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The Quay Hotel West Coast

3.0 star property
Hotel with restaurant, near West Coast Park

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Photo gallery for The Quay Hotel West Coast

Lobby
Front of property
Lobby sitting area
Deluxe Twin Room | 1 bedroom, in-room safe, desk, laptop workspace
Food and drink
Nestled near West Coast Park and Haw Par Villa, The Quay Hotel West Coast offers a tranquil retreat. Indulge in spa services, enjoy local flavors at the restaurant or unwind with free in-room WiFi. Additional perks include dry cleaning/laundry services, self parking and tour/ticket assistance.

Reviews

7.2 out of 10
Good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Non-smoking
  • Free parking
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Water dispenser
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
$87 nightly
The total price is $95
Jun 25 - Jun 26
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
Electric kettle
  • City view
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, No Windows

Superior Double Room, No Windows | 1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room, No Windows

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
Electric kettle
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Triple Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
Electric kettle
  • City view
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
Electric kettle
  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Deluxe Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

ibis budget Singapore West Coast

  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
6.8 out of 10, 256 reviews
The price is $98
$90 nightly
$98 total
Total includes taxes and fees
Jun 11 - Jun 12
ibis budget Singapore West Coast
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About the neighborhood

Map
428 Pasir Panjang Road, Singapore, 118769

What's nearby

  • National University of Singapore - 2 min walk - 0.2 km
  • West Coast Park - 3 min walk - 0.3 km
  • Clementi Mall - 3 min drive - 3.4 km
  • VivoCity - 7 min drive - 7.4 km
  • Universal Studios Singapore - 10 min drive - 9.7 km

Getting around

  • Seletar Airport (XSP) - 34 min drive
  • Singapore Changi Airport (SIN) - 36 min drive
  • Senai International Airport (JHB) - 56 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 26.6 miles/42.8 km
  • Kempas Baru Station - 32 min drive
  • JB Sentral - 39 min drive
  • Haw Par Villa Station - 25 min walk
  • Kent Ridge Station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Niqqi's the Cheese Prata Shop - ‬2 min walk
  • ‪Fong Seng Fast Food Nasi Lemak - ‬2 min walk
  • ‪Cafe on the Ridge - ‬11 min walk
  • ‪The Mess - ‬10 min walk

About this property

The Quay Hotel West Coast

The Quay Hotel West Coast puts you within a 10-minute drive of National University of Singapore and Singapore Botanic Gardens. Guests indulge in massages, then grab a bite to eat at the restaurant. Also, Orchard Road and Universal Studios Singapore are within a short drive.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 42 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Lockers available

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of SGD 55 per vehicle (one-way, maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs SGD 55 (one-way)

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Also known as

Santa Grand Hotel West Coast Singapore
Santa Grand Hotel West Coast
Santa Grand West Coast Singapore
Santa Grand West Coast
Santa Grand Hotel Singapore

Frequently asked questions

Does The Quay Hotel West Coast offer free cancellation for a full refund?

Yes, The Quay Hotel West Coast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Quay Hotel West Coast?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Quay Hotel West Coast?

Yes, there's free self parking.

Is airport shuttle service offered by The Quay Hotel West Coast?

Yes, an airport shuttle is available. The charge is SGD 55 per vehicle one-way.

What are the check-in and check-out times at The Quay Hotel West Coast?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at The Quay Hotel West Coast?

No, this hotel doesn't have a casino, but Resort World Sentosa Casino (12-min drive) and Marina Bay Sands Casino (13-min drive) are both nearby.

What is there to do at The Quay Hotel West Coast and nearby?

Recommended spots to visit include West Coast Park (3-min walk) and National University of Singapore (4-min walk), along with Haw Par Villa (1 mi) and Clementi Mall (2 mi).

Are there restaurants at or near The Quay Hotel West Coast?

Yes, there's an onsite restaurant.

What's the area around The Quay Hotel West Coast like?

The Quay Hotel West Coast is a short 4-minute walk from National University of Singapore and 3 minutes' walk from West Coast Park.

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The Quay Hotel West Coast Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Lobby
Value

Reviews

10/10

Good stop for business travellers.
4-night trip

10/10

Nice hotel. Friendly staff
1-night trip

10/10

The convenient location for someone who has to work at NUS for a short timemperiod
5-night trip

4/10

Quite expensive for this kind of hotel, room very small, no separation between shower and toilet
1-night trip

10/10

Nice Hotel for stay at NUS
13-night trip

6/10

Nothing to add
2-night trip

8/10

Good value for money
4-night trip

10/10

The property is in good shape, has a good room size, and most importantly the staff members are very supportive. We had a wonderful stay there and I recommend this hotel as a good choice if you visit Singapore.
17-night trip

8/10

This hotel is a good value. The rooms are basic but all the necessary amenities are provided. The restaurants near the hotel are great for those who enjoy local Singaporean food - many great selections for breakfast, lunch and dinner!

10/10

Very good
1-night trip

10/10

The property was on the main road close to the bus stops. The staff cleaned my room well. The reception was friendly and helpful. I felt safe in this hotel
6-night trip

4/10

The cleanliness of the rooms varies greatly.
4-night trip

10/10

Very clean room (made up everyday). Bus stops very close by.
6-night trip

8/10

All ok
1-night trip

8/10

You get exactly what you pay for, so no complaints there. The staff are helpful and friendly. The room is exactly as i expected. My only issue was the mattress was hard as rock and had to go buy a topper from IKEA to be able to sleep
8-night trip

8/10

The hotel provided us early check in without any extra charges. The room was clean and tidy. However, the room was small, but most of the rooms in Singapore at this price point is of this size. The staff was friendly. Overall, a nice stay.
8-night trip

8/10

Xxxxhjic
1-night trip

2/10

Avoid this hotel. The management and desk staff are exceptionally rude and indifferent. I could not believe I would ever encounter a hotel manager in the HOSPITALITY industry with such low regard for treating customers well. I’m a 60+ year old academic professional so there can be no plausible rationale for their poor attitudes. Every single interaction with manager or staff was unpleasant and cringy.
4-night trip

2/10

How could they rent out the room when they themself should know better the rooms are so stinky and yet the receptionists cant be bothered when my guest approached them ? This is so shameful !!!!
7-night trip

6/10

Great location if you have business at the university otherwise no good reason to stay there. No lobby. Unable to accommodate early check in. Lobby toilet in the basement next to sleeping staff behind blankets. Would not accommodate my request to shorten my stay. Even when expedia got involved. Ceiling in my tiny room needed a couple of layers of paint. Woken close to midnight by kids running up and down corridor screaming. Do not recommend.

2/10

The bed was rock hard, sheets were stained and holey (and when we asked for a change, I was told that there wasn't much for housekeeping to do as the sheets often came back from the laundry stained - ew!), and the room itself was tiny. Additionally, there was only one soap (a two-in one that was expected to be used for literally everything, including hand washing) which was insanely drying. Finally, there's a 30 SGD charge for lost room cards, which is frankly ridiculous.
6-night trip

2/10

Horrible staff and dingy smelly rooms. We stayed 5 nights and this was one of my worst hotel stays anywhere. I went there with my brother who had a surgery at his neck at NUHS. When i brought him back he was in pain so asked an additional pillow for him and they flat out declined to provide one stating its against hotel policy!!! One extra pillow! WHen i asked to have a visitors parkjng spot which according to my contract i should get for free. They declined to provide one! Each time i asked for direction or information i was met with stone faced refusal to help me! I a polite canadian and it was hard for me ro accept that my favorite city has a place like this! This was mh 5th visit to singapore and the worst because of this gotel and its staff. Te TV and AC dont work the shower is directly on rop of the commode and the common area is full of unused hotel supply and trash! Avoid if you can at all cost.
6-night trip

10/10

3-night trip

8/10

6-night trip

10/10

very good.
3-night trip