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Grand Puteri Hotel

3.0 star property
Kuala Terengganu hotel with outdoor pool and restaurant

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Photo gallery for Grand Puteri Hotel

Front of property
Front of property
Outdoor pool
Minibar, desk, soundproofing, iron/ironing board
Lobby
At Grand Puteri Hotel, guests can unwind by the outdoor pool or explore nearby attractions. Savor lunch and dinner at Puteri Coffee House, stay connected with WiFi in public areas, and enjoy convenient perks like a 24-hour front desk and luggage storage.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Internet access

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Minibar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

Minibar, desk, soundproofing, iron/ironing board

Superior Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Minibar
Cable channels
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, desk, soundproofing, iron/ironing board

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Minibar
Cable channels
  • 183 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room (with Breakfast)

Minibar, desk, soundproofing, iron/ironing board

Deluxe Twin Room (with Breakfast)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Minibar
Cable channels
  • 183 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (with Breakfast)

Minibar, desk, soundproofing, iron/ironing board

Superior Double Room (with Breakfast)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Coffee/tea maker
Minibar
Cable channels
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Interior entrance

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  • Air conditioning
8.0 out of 10, Very Good, 55 reviews
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About the neighborhood

Map
PT 3981, Jalan Masjid Abidin, Bandar Kuala Terengganu, Kuala Terengganu, Terengganu, 20100

What's nearby

  • Kampung Cina - 3 min walk - 0.3 km
  • Pasar Payang - 5 min walk - 0.5 km
  • Sultan Ismail Nasiruddin Shah Stadium - 7 min walk - 0.6 km
  • Kuala Terengganu Drawbridge - 15 min walk - 1.3 km
  • KTCC Mall - 19 min walk - 1.6 km

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 25 min drive

Restaurants

  • ‪Restoran Aharu Thai - ‬2 min walk
  • ‪Subway - ‬5 min walk
  • ‪Midtown Cafe - ‬2 min walk
  • ‪Warung Pokok Nangka - ‬3 min walk
  • ‪Uli Cafe - ‬5 min walk

About this property

Grand Puteri Hotel

Grand Puteri Hotel is a great choice for a stay in Kuala Terengganu. Guests can take a dip in the outdoor pool or grab a bite to eat at Puteri Coffee House, which serves lunch and dinner.

Languages

English, Malay

At a glance

DONE

Hotel size

    • 173 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free wired internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Puteri Coffee House - This restaurant serves lunch, dinner, and light fare.

Fees & policies

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard

Also known as

Grand Puteri Hotel Kuala Terengganu
Grand Puteri Hotel
Grand Puteri Kuala Terengganu
Grand Puteri
Grand Puteri Hotel Hotel
Grand Puteri Hotel Kuala Terengganu
Grand Puteri Hotel Hotel Kuala Terengganu

Frequently asked questions

Does Grand Puteri Hotel offer free cancellation for a full refund?

Yes, Grand Puteri Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Puteri Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Grand Puteri Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Puteri Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Puteri Hotel?

You can check in starting at 3 PM. Check-out time is noon.

What is there to do at Grand Puteri Hotel and nearby?

Grand Puteri Hotel has an outdoor pool.

Are there restaurants at or near Grand Puteri Hotel?

Yes, there's an onsite restaurant, Puteri Coffee House.

What's the area around Grand Puteri Hotel like?

Grand Puteri Hotel is a short 6-minute walk from Kampung Cina and 6 minutes' walk from Pasar Payang.

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Grand Puteri Hotel Reviews

Reviews

7.6

Good

7.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10

We have stayed many times over the years on holidays on Malaysia’s east coast we use Kuala Terengganu as a stop over between islands, Due to Covid this our first visit since 2019 and the hotel has improved a lot
1-night trip

6/10

Strategic Location, dont like- no ironing board and dificult to used the iron

4/10

Hotel really runs down, but the room service for cleanliness is absolutely unaccaptable. *Given stained towel. *Used tissues, hairs,etc.. that was used by previous hotel guest still inside the room. *blood stained on the wall and on toilet curtain. *cigarete smells.
4-night trip

8/10

Convenient
1-night trip

8/10

2-night trip

8/10

1-night trip

8/10

1-night trip

4/10

I have no idea how this hotel got such high rating before this. The hotel is old and lack of maintenance. There are stains on the carpet. The TV is so small that my monitor is bigger than it. The toilets are lack of amenities, only towels are provided. The hotel itself was constructed with the cheapest materials in the cheapest way. You can’t have a peaceful night and you can hear clearly about what is going on in the corridor. The swimming pool is close without notification. I booked the hotel with breakfast. When I went for the breakfast, the staffs told me that only hard boiled egg and toast were available as the chef was not there yet. It was 9.30am. I realised that walk-in rate is cheaper than online rate. I paid RM159/night with breakfast. However, walk-in rate is RM128/night. I feel cheated. The only consolation is the attitude of the staffs are good. In nutshell: 1. Not comfortable as the furnitures, toilet wares, floor tiles are all the cheapest materials. Don’t not deserve 3-stars. A boutique hotel will be better than this. 2. They tried their best to keep the cleanliness but it is impossible due to the age of the hotel. You can feel the feet is scratchy when you walk on the carpet. Gross. 3. No proper SOP. How can you advertise with breakfast but only provides a miserable breakfast? 4. Walk-in is cheaper than booking online. I paid RM159 with breakfast per night. Walk-in is RM128. Don’t stay in this hotel unless you absolutely have to.
1-night trip

8/10

1-night trip

2/10

the man and boy pool site very dirty and my son found berudu in the pool very dirty
1-night trip

8/10

quite ok...clean n comfort...staff is average, maybe need more training on customer service
3-night trip

10/10

The besttt hotel
1-night trip

8/10

The 2-night stay was good except car parking is insufficient. Previously the car part owned by the Masjid was used, thus guests have ample parking space. We do not mind paying for that parking even for a daily fee instead of parking quite far away along the public road/shophouses. Cleanliness is ok with the room/hotel.
2-night trip

10/10

1-night trip

8/10

1-night trip

8/10

1-night trip

8/10

3-night trip

6/10

A lot of cockroach at room
3-night trip

10/10

Everything meets my expectation EXCEPT there was a baby cockroach when we turn on the light for the first time. Other than that it was superb.
1-night trip

6/10

The hotel looks impressive from the outside. Convenient location. Good service. Breakfast is good. Room needs renovation and more cleanliness. Old, greyish looking bath towels. No toiletries, except for a shower gel dispenser. The TV didn't work (no channels tuned in). Free wifi didn't work in room, only in the lobby. I also saw two cockroaches in the room. Clerk tried to ask me to pay the 10 MYR tax at check out, while I've already paid for it at check in.
1-night trip

8/10

Good for me
1-night trip

8/10

Worth to pay
2-night trip

6/10

Expected a good 3*, but it was not. The toilet/shower room is always wet. The airconditional unit located at a bad location.
1-night trip

10/10

Very good Selesa Bersih Makanan sedap
1-night trip

8/10

2-night trip