In the heart of Downtown Cancun, Hotel Avenida Cancun offers a unique blend of leisure and convenience. Tee off at the golf course, stay connected with WiFi in public areas, and enjoy personalized service from the helpful staff.
Hotel Avenida Cancun puts you just a 5-minute drive from Plaza 28 and Cancun Mall. Also, Plaza Las Americas and Ultramar Ferry Puerto Juárez are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
57 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Room service
Services
24-hour front desk
Facilities
1 building/tower
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Avenida Cancun
Avenida Cancun
Hotel Avenida Cancun Hotel
Hotel Avenida Cancun Cancun
Hotel Avenida Cancun Hotel Cancun
Frequently asked questions
Does Hotel Avenida Cancun offer free cancellation for a full refund?
Yes, Hotel Avenida Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Avenida Cancun?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Avenida Cancun?
Check-in start time: 3 PM; Check-in end time: 7:00 PM. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hotel Avenida Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (5-min drive) and Dubai Palace Casino (6-min drive) are both nearby.
What's the area around Hotel Avenida Cancun like?
Hotel Avenida Cancun is in Downtown Cancun, a short 19-minute walk from Extreme Adventure.
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Hotel Avenida Cancun Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Restaurant
Bed
Airport
Car
Refrigerator
Amenities
Downtown
Reviews
10/10 Exceptional
Feb 6, 2025
Nice location and easy to find. Good food in surrounding area, nice staff.
Sinai
Sinai, 1-night trip
10/10 Exceptional
May 17, 2024
I had a great stay here, staff were very friendly and helpful.
Dung Anna
Dung Anna, 5-night trip
10/10 Exceptional
Aug 24, 2023
Lovely staff and great affordable place to stay
Yaser
Yaser, 1-night trip
10/10 Exceptional
Aug 6, 2024
Close to airport and reasonable pricing one of the best restaurants across the road the tacqeria had wood fired steak etc amazing
ranee
ranee, 1-night trip
10/10 Exceptional
Jan 16, 2024
Nice an clean an clean place,cant wait to go back!!
ricardo
ricardo, 1-night trip
10/10 Exceptional
Feb 5, 2025
T
Oscar Miguel
Oscar Miguel, 1-night trip
10/10 Exceptional
Dec 10, 2023
I recommend this hotel it’s closed to many amenities and only 15 minutes from airport and public beach
Herman
10/10 Exceptional
Feb 22, 2024
Everything is awesome in Cancun with a very nice airport! Viva Mexico
Eric
Eric, 1-night trip
10/10 Exceptional
Nov 30, 2024
It’s not in downtown. Note that. It’s alittle far away
Harry
Harry, 2-night trip
6/10 Good
Sep 28, 2024
X
JORGE ARTURO
JORGE ARTURO, 1-night trip
10/10 Exceptional
Aug 29, 2023
Clean and cheap
Clean and cheap. Good staff.
steven
steven, 1-night trip
8/10 Very good
Oct 16, 2023
The room was clean.
Rene
Rene, 1-night trip
6/10 Good
Oct 25, 2024
Cheap
Customer service assistance was provided and quick service. Difficult to sleep in the mattress you will feel the springs.
Annette
Annette, 1-night trip
8/10 Very good
Dec 20, 2023
Great staff, right next to a supermarket, and a good deal for the price! My only concern was the surrounding neighborhood, which didn't feel like the safest area.
Hiroshi
Hiroshi, 3-night trip
8/10 Very good
Aug 27, 2024
It's ok
Melina
Melina, 2-night trip
6/10 Good
Aug 8, 2023
This is a hotel directed at the Mexican clientele. It is located in a solid, working-class area where American tourists seldom go. The amenities are very basic but adequate and very affordable. The staff is not bilingual, but their hearts are as big as their English vocabulary is small.
Peter
Peter, 7-night trip
10/10 Exceptional
Aug 30, 2023
Good Clean Safe Value
Take the Red Bus ADO from the airport to the Cancun city for $7 or 120 Mexican pesos. Then an uber or taxi to the hotel in 5 minutes. You could walk buts its about 35 minutes. Hotel has good food areas and restaurant options. People are nice. Good if you need a place in downtown Cancun not the hotel zone.
Mark
Mark, 1-night trip
2/10 Poor
Sep 27, 2024
Bad
Daniel
Daniel, 7-night trip
4/10 Fair
May 15, 2024
The staff are rude and the bed is like a rock. I had severe back pain. Staff are rude and no room service
Neroosen
6/10 Good
Jun 13, 2024
Serves it Purpose
It’s Basic but the room was cold and I felt safe. Local tacos spots up and down the street. The Portillo is a main st in Cancun, more the local area. I did live in Cancun for 10yrs take my daughter to her dads to live each summer so this is a quick 2-3 day stay. The area is safe. There’s a large grocery store directly across the street, Mega you can buy anything you may need there. At night there are taco/food stands and restaurants all up and down the Portillo either side of the hotel. They have free off street parking. Grab the local Route 2 bus and it’ll take you right to the Zona Hotelera for the public beaches.
Jennifer
Jennifer, 2-night trip
6/10 Good
Feb 12, 2024
No room service not even glasses to drink water.
No blankets available. No fridge or water. There's nothing except the room with beds in it so if you're looking to stay for few days this is not the place. There's a restaurant right infront of the hotel tho and thier food was amazing.
Fozia
Fozia, 1-night trip
2/10 Poor
Jan 20, 2024
Worst hotel. They wont let you pay for late check ouit, then i paid a new room with expedia and they disnt wanted to lwt me in my old room to get my things before 3pm even if i paid for a new room. Plus the bed are very hard and it is dirty.
Cath
6/10 Good
Sep 6, 2023
The property was very well maintained and beautiful, the food was amazing, some of the best resort food ever. The staff though was not well trained in there suites and could not understand situations out of the normal mundane task. I was told I could not leave the property and felt like I was being held captive. It was resolved after talking with the manager on duty.
Ronald
Ronald, 1-night trip
4/10 Fair
Apr 7, 2024
No wifi
Michael
Michael, 1-night trip
2/10 Poor
Jan 22, 2024
Staff are non professional. Non co operative, rude. There is no fridge and no coffee maker floor was very dirty even they cleaned everyday. I would not recommend anyone to stay this hotel. Pissed off during my stay.