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Hotel Helenenburg

3.0 star property
Bad Gastein ski-in/ski-out hotel with ski storage and restaurant

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Photo gallery for Hotel Helenenburg

Mountain view
View from property
Snow and ski sports
Interior detail
Exterior

Reviews

8.6 out of 10
Excellent
Nestled in the mountains, Hotel Helenenburg offers a serene retreat with a golf course, ski-in/ski-out access, and picturesque views of the surrounding landscape. Guests can unwind at the sauna or enjoy some fresh air on the garden terrace while staying connected with WiFi.

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Laundry facilities
  • Pet friendly
  • Ski facilities

Main amenities (12)

  • Golf course
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Breakfast available
  • Ski storage
  • 24-hour fitness center
  • Sauna
  • Room service
  • Childcare
  • Meeting rooms
  • Airport shuttle
  • Area shuttle

Feel at home (6)

  • Supervised childcare (surcharge)
  • Playground on site
  • Television
  • Garden
  • Terrace
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, Balcony, View

Standard Double Room, Balcony | Hypo-allergenic bedding, in-room safe, free WiFi

Standard Double Room, Balcony, View

Highlights

Balcony
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Satellite channels
In-room safe
  • 215 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Balcony, View

Standard Single Room, Balcony | Hypo-allergenic bedding, in-room safe, free WiFi

Standard Single Room, Balcony, View

Highlights

Balcony
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Satellite channels
In-room safe
  • 129 sq ft
  • Valley view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Kötschachtaler Str 18, Bad Gastein, Salzburg, 5640

What's nearby

  • Graukogel Cable Car - 5 min walk - 0.4 km
  • Gastein Vapor Bath - 8 min walk - 0.7 km
  • Bad Gastein Waterfall - 9 min walk - 0.8 km
  • Felsentherme Spa - 16 min walk - 1.4 km
  • Stubnerkogel Cable Car - 18 min walk - 1.6 km

Getting around

  • Böckstein Station - 8 min drive
  • Bad Gastein Station - 15 min walk
  • Bad Hofgastein Station - 15 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Wasserfall Bad Gastein - ‬17 min walk
  • ‪Orania Stüberl - ‬15 min walk
  • ‪Hexenhäusl - ‬17 min walk
  • ‪Pizzeria Angelo - ‬13 min walk
  • ‪Sisi Kaffeehaus - ‬10 min walk

About this property

Hotel Helenenburg

Hotel Helenenburg allows you more time for skiing with ski-in/ski-out access. The restaurant is a perfect spot to grab a bite to eat, and guests returning from the slopes can relax at the sauna or enjoy après-ski drinks at the bar/lounge. Other features include a golf course, a 24-hour fitness center, and a terrace. Skiers will appreciate access to ski storage.

Languages

German

At a glance

DONE

Hotel size

    • 40 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 8 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Supervised childcare*
DONE

Pets

    • Pets allowed*
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Playground
  • Supervised childcare (surcharge)

What to do

  • Ski-in/ski-out access
  • Sledding nearby

Working away

  • Meeting rooms

Services

  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness center
  • Golf course on site
  • Sauna

Accessibility

  • Elevator

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Sleep well

  • Hypo-allergenic bedding

What to enjoy

  • Balcony

Freshen up

  • Partially open bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 0.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: EUR 3.00 per person, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is EUR 1.10 for the first bedroom per night, and increases by EUR 1.10 per night for each additional bedroom.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge

Pets

  • Pet deposit: EUR 10 per day
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Helenenburg Bad Gastein
Hotel Helenenburg
Helenenburg Bad Gastein
Helenenburg
Hotel Helenenburg Hotel
Hotel Helenenburg Bad Gastein
Hotel Helenenburg Hotel Bad Gastein

Frequently asked questions

Does Hotel Helenenburg offer free cancellation for a full refund?

Yes, Hotel Helenenburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Helenenburg?

Yes, pets are welcome. There's a charge of EUR 10 per pet, per day, and there's also a deposit of EUR 10 per day.

Is parking offered on site at Hotel Helenenburg?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Helenenburg?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Helenenburg?

Check-in start time: 3 PM; Check-in end time: 8 PM. Check-out time is 10 AM.

What is there to do at Hotel Helenenburg and nearby?

Tee off at the onsite golf course. Enjoy amenities like a 24-hour fitness center, a sauna, and a garden.

Are there restaurants at or near Hotel Helenenburg?

Yes, there's an onsite restaurant.

Does Hotel Helenenburg have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Helenenburg like?

Hotel Helenenburg is a short 1-minute walk from Gastein Ski Resort and 5 minutes' walk from Graukogel Cable Car.

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Hotel Helenenburg Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Very good

Nice place

Breakfast could start at 7'o clock instead of 7:30. Pillow was too thin for me. Otherwise good value for money.
7-night trip

6/10 Good

Der Ausblick vom Hotel über das Gasteinertal ist spektakular, das Hotel ist leider jedoch in die Jahre gekommen. Die Ausstattung der Zimmer doch schon recht überholt, die Betten hingegen waren bequem. Enttäuschend war, dass die Handtücher nicht ausgetauscht wurden, obwohl wir sie auf den Boden gelegt hatten. Sie wurden einfach wieder aufgehängt. Wir wussten dann nicht mal mehr, wer welches Handtuch benutzt hatte. Das Frühstück war grundsätzlich ok, aber auch nicht herausragend. Das Personal an der Rezeption recht mürrisch, von Freundlichkeit oder Herzlichkeit war nichts zu bemerken. Die Gastein-Karte wurde uns erst auf Anfrage ausgeteilt, wir hätten damit die Therme, den Bus und die Liftkarten billiger bekommen.
2-night trip

8/10 Very good

Alles hat uns gefallen, bis auf das Bett/die Matratze - diese war steinhart, so dass wir kaum geschlafen haben.
2-night trip

8/10 Very good

Otrolig utsikt

Fantastisk utsikt!! Enkelt inrett men fräscht rum. God frukost med mycket att välja på.
Julia, 2-night trip

8/10 Very good

4-night trip

8/10 Very good

Jesus, 2-night trip

8/10 Very good

Ihan ok

Hotelli oli hieman vanhahtava,mutta palvelu hyvää ja ystävällistä. Hotelli sijaitsee vähän syrjässä keskustasta, mutta ilmaiset ski bussit toimivat hyvin.
heikki, 4-night trip

10/10 Exceptional

Hyvä ja rauhallinen hotelli yöpymiseen

Hotelli rauhallisella paikalla upein näköaloin laaksoon, jos parveke sinne päin. Hyvä hinta-laatusuhde ja hyvä aamupala. Grosskugelin hissiasema ihan vieressä. Upeat rinteet ja ei ruuhkia kiusana.
Olli, 3-night trip

8/10 Very good

Henrik, 3-night trip

8/10 Very good

Esqui em Bad Gastein

Hotel a 1.3 km do centro, os apartamentos possuem varanda com linda vista de toda a cidade. O quarto é amplo,não dispõe de cafeteira, moveis antigos, banheiro moderno com banheira. O café da manhã é razoável, estacionamento excelente, os funcionários do hotel são muito amaveis e não medem esforços para que o hospede se sinta bem-vindo . Excelente pra quem quer esquiar, uma das pistas situa-se a alguns metros do hotel.
Roberto, 5-night trip

10/10 Exceptional

Bra vistelse

Bra service genomgående , trevlig hjälpsam personal, stort rum med utsikt mot dalen. Bra frukost, prisvärt Lugnt läge
Liisa, 7-night trip

10/10 Exceptional

gutes hotel oberhalb bad gastein

das Hotel steht oberhabl der stadt bad gastein. es ist einfach zu dem Hotel mit dem Auto zu kommen. genug Parkplatz. es ist auch einfach zu fuss in die Stadt zu gehen. wunderschönes ausblick. sehr nette Rezeption und überhaupt alle im Hotel. gutes essen. Möglichkeit am abend im aufethalsraum sitzen bleiben.
2-night trip

8/10 Very good

Davor, 1-night trip

8/10 Very good

Very nice stay

We enjoyed staying in this quiet hotel with wonderful views and hospitable staff.
vivi, 1-night trip

8/10 Very good

Maria, 2-night trip

10/10 Exceptional

Very good service and nice personal.
Mikael, 2-night trip

8/10 Very good

Oleg, 4-night trip
This review was submitted before 2018 and has not been verified.

4/10 Fair

This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

Good value for money

Snídaně byla slabina, nekvalitni potraviny a pecivo z rozpeků. Vetsina hotelů to tak bohuzel ma,kdy se to konecne zmeni?
This review was submitted before 2018 and has not been verified.

8/10 Very good

Prisvärt och gemytligt.

Vi var en familj på 4 som var på skidsemester. Hotellet serverade en helt ok frukost, bjöd på lite "imbiss"(snacks) på eftermiddagen (dryck fick man betala för) och erbjöd också en 3-rätters middag för 12 Euro, som inte var något märkvärdigt men helt ok när man inte orkade gå ut och leta något annat efter en lång dag i backen. Personalen var väldigt hjälpsam. Hotellet låg lite utanför, det tog ca en kvart att gå in till byn.
This review was submitted before 2018 and has not been verified.

6/10 Good

Lasketteluloma Bad Gasteinissa.

Hieno näkymä huoneen parvekkeelta. Henkilökunta erittäin ystävällistä. Kuljetus juna-asemalle mahdollinen. Hotellin illallisella hyvä hinta/laatusuhde.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Mycket trevligt och prisvärt hotell !!

Mycket trevligt hotell med en mycket god service av personalen på hotellet. Närhet till ett av skidsystemen o ca 15 min promenad till centrum. Men det går gratis skidbussar dagligen vilket gör det enkelt att transportera sig mellan hotell o de olika skidområdena .. Kan varmt rekommendera detta hotell.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Fantastiskt hotell

Bästa hotellet jag bott på i förhållande till prisnivån. Inget att klaga på. Underbar personal och utmärkt service. Fantastiskt utsikt. Kommer absolut tillbaka hit igen.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

kurzer Aufenthalt: gutes Fruehstueck, nettes Personal

Wir waren zwar nur kurz im Hotel Helenenburg, haben uns aber sehr wohl gefuehlt. Das Hotel selbst ist schon laenger nicht mehr renoviert worden, aber der gute Service, das tolle Fruehstueck, liebevolle Details (z.B. Obstschuessel am Zimmer) und das freundliche Personal machten den Aufenthalt sehr angenehm.