In the heart of Hamburg, ibis Hamburg City offers a warm welcome with dinner at the on-site restaurant and drinks at the bar. Explore Mehr!-Theater am Großmarkt or unwind in the garden, all while staying connected with free in-room WiFi. Previous guests have praised the helpful staff.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Air conditioning
Bar
Parking available
24/7 front desk
Pet friendly
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Self parking
Room service
Business center
Terrace
24-hour front desk
Air conditioning
Garden
Front-desk safe
Snack bar/deli
Feel at home (6)
Private bathroom
Garden
Terrace
Daily housekeeping
Blackout drapes/curtains
Elevator
$104 nightly
The total price is $111
$111 total
Jun 29 - Jun 30
Total includes taxes and fees
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Room, 1 Double Bed (New Sleep Easy Concept)
Room, 1 Double Bed (New Sleep Easy Concept)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
City view
172 sq ft
Sleeps 2
1 Double Bed
Standard Suite, 2 Double Beds, Connecting Rooms (Family)
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 Double Bed with Sofa bed
Hamburg (ZMB-Hamburg Central Train Station) - 10 min walk
HafenCity Universität Hamburg Station - 19 min walk
Steinstrasse U-Bahn - 3 min walk
Steinstraße Station - 5 min walk
South Central U-Bahn - 6 min walk
Restaurants
Restaurant Teheran - 9 min walk
Café Irma - 7 min walk
Oberhafenkantine - 9 min walk
The Garden's Table - 2 min walk
Berliner Bahnhof - 5 min walk
About this property
ibis Hamburg City
At ibis Hamburg City, you'll be just a 5-minute drive from Miniatur Wunderland and Reeperbahn. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this eco-certified hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers like the helpful staff. Public transportation is just a short walk: Steinstrasse U-Bahn is 3 minutes and Steinstraße Station is 5 minutes.
Languages
English, German
At a glance
DONE
Hotel size
252 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 19 per night)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Room service
Snack bar/deli
Working away
Business center
Services
24-hour front desk
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Terrace
Shopping mall on site
At least 10% of profits reinvested in community & sustainability
Onsite venue - This restaurant specializes in Regional cuisine and serves dinner only.
Onsite venue #2 - This bar serves light fare only. Open 24 hours.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19.00 for adults and EUR 9.50 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 16 per pet, per day
Parking
Self parking costs EUR 19 per night
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Ibis Hamburg City
Ibis Hotel Hamburg City
Accor Hamburg Alster
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg City Hotel
ibis Hamburg City Hotel
ibis Hamburg City Hamburg
ibis Hamburg City Hotel Hamburg
Frequently asked questions
Does ibis Hamburg City offer free cancellation for a full refund?
Yes, ibis Hamburg City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Hamburg City?
Yes, dogs are welcome. There's a charge of EUR 16 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at ibis Hamburg City?
Yes. Self parking costs EUR 19 per night.
What are the check-in and check-out times at ibis Hamburg City?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at ibis Hamburg City?
No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
What is there to do at ibis Hamburg City and nearby?
Ibis Hamburg City has a garden.
Are there restaurants at or near ibis Hamburg City?
Yes, there's an onsite restaurant that offers Regional cuisine.
What's the area around ibis Hamburg City like?
Ibis Hamburg City is a short 3-minute walk from Steinstrasse U-Bahn and 17 minutes' walk from Hamburg City Hall.
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ibis Hamburg City Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Breakfast
Train station
Room
Location
Bathroom
Reviews
8/10 Very good
Jun 4, 2025
Room as expected according to IBIS standards. Clean. A bit overpriced.
CHRISTOFOROS
CHRISTOFOROS, 3-night trip
10/10 Exceptional
Jun 4, 2025
.
Mathias
Mathias, 1-night trip
10/10 Exceptional
Jul 13, 2024
The place is great, very good location and breakfast.
Ricardo
Ricardo, 2-night trip
8/10 Very good
Mar 2, 2025
Just what we needed
Quick in, quick out. Just what we needed
Verified traveler
1-night trip
8/10 Very good
Dec 14, 2024
Comfortable and nice bar
Graham
Graham, 3-night trip
8/10 Very good
Feb 19, 2025
Good value, location & staff, but a bit basic.
Nice hotel in easy walking distance of U1 line and with helpful staff but you have to go down to Reception to get an iron and ironing board and pay a refundable €10 deposit and the luggage store is lockers that cost you €2. No tea or coffee making facilities in room and pretty basic all in one shampoo/conditioner/body wash.
Verified traveler
2-night trip
8/10 Very good
Oct 24, 2024
Great stay for work, very friendly staff.
Great service, very helpful and friendly staff. Great location for the Messe and HBF, I would visit again for work. The mattress was good but not excellent.
Steven
Steven, 2-night trip
10/10 Exceptional
Mar 30, 2024
Clean, modern hotel within walking distance of the main train station and a short walk to the old section and Hafen City on the water.
Vincent
Vincent, 1-night trip
8/10 Very good
Feb 5, 2025
Nice front desk and bar personnel. Helpful and friendly. 2nd time cleaning staff do away with hygiene items. This time it was my shower cap. Last ibis in Munich it was my entire wash bag that disappeared
Sabine
Sabine, 5-night trip
10/10 Exceptional
Jan 3, 2025
Toll
Samir
Samir, 2-night trip
6/10 Good
Jul 23, 2024
Overall, this is an average hotel. However, they need to upgrade their beds. We woke up with stiff, sore backs and bodies from the uncomfortable beds.
Cynthia
Cynthia, 3-night trip
6/10 Good
Aug 13, 2024
If we go to Hamburg again, we will prefer a different hotel. Unfortunately, the price/performance ratio is not quite right.
Cyrill
Cyrill, 3-night trip
10/10 Exceptional
Feb 26, 2025
This hotel worked surprisingly well thanks to the friendly reception from check-in to check-out.
Helpful and polite.
The stress-free and relaxed atmosphere in the lobby contributed to making the stay even more pleasant.
There is also a luggage box, which is a little poorly calculated (perhaps a sign with more precise information on time and costs), but can be used advantageously if a check-out is necessary but you want to go into the nearby city again.
The rooms are good, clean and big enough. The rooms in the inner courtyard are certainly the nicer and quieter rooms.
Internet access is very good.
As in almost every other big city, parking is very difficult and expensive.
The train station and the shopping street are very close.
The only thing that is very unfortunate is the nearby drug scene, which is managed by the city's politicians. which, however, does not have a very big impact on the hotel.
Aidin
Aidin, 1-night trip
8/10 Very good
Oct 18, 2024
I had a lovely stay, but just a couple of small suggestions: it would be great to have a kettle in the room for convenience, as going down to reception for hot water/tea was a bit of a hassle. Also, the hair dryer being fixed in the bathroom made it tricky when someone was using the shower.
WAI
WAI, 3-night trip
8/10 Very good
Mar 5, 2024
X
Christian
Christian, 3-night trip
10/10 Exceptional
Feb 10, 2024
:)
Victoria
Victoria, 2-night trip
8/10 Very good
Jun 9, 2024
ok
Dieter
Dieter, 1-night trip
8/10 Very good
Oct 14, 2023
Too many people in breakfast room, in hall, etc
Rocking chairs that they looked like normal chairs, carry a high risk of falling backwards.
Maria del Carmen
Maria del Carmen, 2-night trip
6/10 Good
Jan 24, 2024
For 3 star was very basic with mice thrown in free
Although it was January and cold outside the room was far too hot even with the window open....then the traffic noise is immensely loud!
Air con turned low didnt work either.
Only one pillow for each person and no extras in the room so had to ask.
No tea / coffee facilities in the room like basic UK hotels always provide.
Wasn't great to see mice running between the restaurant area and lobby either at least two on two different occasions, took a video and told reception but they didn't seem that interested.
Wont let me upload photos on here.
Neil
Neil, 3-night trip
2/10 Poor
Jun 3, 2025
Verified traveler
2-night trip
10/10 Exceptional
May 31, 2025
Alle hoteller i Hamburg hadde høy pris pga Iron Man. Bortsett fra det var det helt ok.
Halvard
Halvard, 2-night trip
10/10 Exceptional
May 17, 2025
Verified traveler
2-night trip
10/10 Exceptional
May 13, 2025
Jan
Jan, 1-night trip
8/10 Very good
May 12, 2025
bitte 2 decken 😉
Grundsätzlich alles gut, nur etwas mühsam mit nur einer Decke 😉