In the heart of Santiago, Platino Hotel & Casino offers an exciting getaway with a continental breakfast, international cuisine at BarRocko, and thrilling games at the on-site casino. Enjoy free in-room WiFi and perks like concerts and live shows or unwind with a coffee from the shop/cafe. Helpful staff has left a lasting impression on previous guests.
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
What's nearby
Monument to the Heroes of the Restoration - 19 min walk - 1.7 km
Catedral de Santiago - 5 min drive - 4.3 km
Estadio Cibao - 7 min drive - 4.9 km
Mundo Acuático - 7 min drive - 6.3 km
Colinas Mall - 7 min drive - 5.6 km
Getting around
Cibao Intl. Airport (STI) - 20 min drive
Gregorio Luperon Intl. Airport (POP) - 108 min drive
Airport shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Free casino shuttle
Theme park shuttle (surcharge)
Bus station shuttle (surcharge)
Restaurants
Supermarcado Bravo Cafe - 14 min walk
Square One - 3 min walk
El Tablón Latino - 17 min walk
Amigos 24 Horas - 14 min walk
Café Santo Domingo - 11 min walk
About this property
Platino Hotel & Casino
Platino Hotel & Casino features a casino and a nightclub. For a bite to eat, guests can check out BarRocko, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this Colonial hotel include a bar/lounge and a garden. Fellow travelers love the helpful staff and overall value.
Languages
English, French, Spanish
At a glance
Hotel size
91 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 1:00 PM
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Cruise terminal shuttle*
Bus station shuttle*
Offsite
Shopping center shuttle*
Free casino shuttle
Theme park shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Private dining
Private picnics
Room service (limited hours)
What to do
Concerts/live shows
Discount at nearby fitness center
Working away
24-hour business center
Meeting room
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Casino
Nightclub
6 casino gaming tables
15 casino slot machines
At least 80% of food locally-sourced
100% renewable energy
At least 80% lighting from LEDs
Banquet hall
Outdoor furniture
Colonial architecture
Accessibility
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Champagne service
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Special features
Dining
BarRocko - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way, maximum occupancy 4)
Cruise ship terminal shuttle and bus station shuttle service is offered for an extra charge
Shopping center shuttle and theme park shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Policies
This property does not have elevators.
This property uses solar energy.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Also known as
Platino Hotel Casino Santiago
Hotel Platino Santiago
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Platino Casino Santiago de los Caballeros
Hotel Platino
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Platino Hotel & Casino Hotel Santiago de los Caballeros
Frequently asked questions
Does Platino Hotel & Casino offer free cancellation for a full refund?
Yes, Platino Hotel & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Platino Hotel & Casino?
Sorry, pets aren't allowed.
Is parking offered on site at Platino Hotel & Casino?
Yes, there's free self parking.
Is airport shuttle service offered by Platino Hotel & Casino?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.
What are the check-in and check-out times at Platino Hotel & Casino?
You can check in starting at 3 PM. Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Platino Hotel & Casino?
Yes, there's a casino, featuring 15 slot machines and 6 gaming tables.
What is there to do at Platino Hotel & Casino and nearby?
Platino Hotel & Casino has a casino and a nightclub, as well as a picnic area and a garden.
Are there restaurants at or near Platino Hotel & Casino?
Yes, BarRocko offers international cuisine.
What's the area around Platino Hotel & Casino like?
Platino Hotel & Casino is in La Zurza, a short 19-minute walk from Monument to the Heroes of the Restoration.
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Platino Hotel & Casino Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Restaurant
Breakfast
Casino
Bed
Elevator
Breakfast
Food
What guests liked
Breakfast was consistently described as very good, excellent, delicious, and great by multiple guests. (25 reviews)
The restaurant on property served great food and had excellent service. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Apr 8, 2025
Great and friendly service
Irvin
Irvin, 14-night trip
10/10 Exceptional
Jan 5, 2025
Nice hotel great character!
Dennis
Dennis, 1-night trip
8/10 Very good
Jan 20, 2025
Awesome staff, Ramona is such a great lady, humble, friendly and cares a lot about your stay as well every else
Juan
Juan, 1-night trip
10/10 Exceptional
Jan 8, 2025
Great place to stay
Everybody was friendly and the staff spoke Spanish and English. It was clean and the food was really good!
Megan
Megan, 1-night trip
10/10 Exceptional
Oct 15, 2024
Was a very pleasant stay.
Dania
Dania, 5-night trip
10/10 Exceptional
Nov 26, 2024
Love this place
Francisco
Francisco, 2-night trip
10/10 Exceptional
Oct 31, 2024
The Staff especially in the restaurant were exceptional and the food was awesome!
Karla
Karla, 6-night trip
6/10 Good
Dec 26, 2024
Good place.
Gregory
Gregory, 1-night trip
10/10 Exceptional
Dec 5, 2024
Very friendly staff! Breakfast was very good!
Zee
Zee, 1-night trip
10/10 Exceptional
Sep 2, 2024
Great hotel
Sherling
Sherling, 1-night trip
10/10 Exceptional
Dec 19, 2024
The check in was quick and expedient, the staff was fully prepared for our party of 6 and 3 rooms when we arrived. We have stayed here many times and will continue to stay whenever we visit Santiago.
Christopher
Christopher, 1-night trip
10/10 Exceptional
Jul 1, 2024
Very good hotel for a good stay.
ALEX
ALEX, 4-night trip
10/10 Exceptional
Jan 23, 2025
Thank you so much for providing me with such comfort. The staff was great. Breakfast was great! We visit again❤️
Lottoi
Lottoi, 4-night trip
10/10 Exceptional
Dec 19, 2024
Get away
It was a great weekend getaway delightful
Andre
Andre, 4-night trip
10/10 Exceptional
Dec 4, 2024
Very clean and good service.
marisol
marisol, 6-night trip
10/10 Exceptional
Jan 7, 2025
Personnel service was good.
LUIS A
LUIS A, 3-night trip
8/10 Very good
Sep 23, 2024
Nice quiet hotel. Good service and breakfast
Edwin
Edwin, 1-night trip
10/10 Exceptional
Aug 21, 2024
Great hospitality, excellent customer service.
Chris
Chris, 1-night trip
10/10 Exceptional
Nov 21, 2024
Property outdated, but very clean and very helpful staff.