In the heart of Krakow's Old Town, Mercure Krakow Stare Miasto offers a blend of eco-friendly charm and modern comforts. Enjoy a delicious buffet breakfast, stay connected with in-room WiFi, work out at the gym or relax at the bar. Bike rentals are also available for exploring nearby St. Mary's Basilica and Main Market Square.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Airport transfer
Bar
Electric vehicle charging point
Gym
Parking available
24/7 front desk
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Self parking
24-hour room service
24-hour business center
Conference center
Business center
Meeting rooms
Airport shuttle
24-hour front desk
Feel at home (6)
Children stay free
Private bathroom
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker
$87 nightly
The total price is $94
$94 total
Jul 6 - Jul 7
Total includes taxes and fees
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Classic Twin Room, 2 Twin Beds
Classic Twin Room, 2 Twin Beds
Highlights
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
205 sq ft
Sleeps 2
2 Twin Beds
View all photos for Superior Room, 1 Queen Bed with Sofa bed
John Paul II - Balice Airport (KRK) - 27 min drive
Kraków Główny Station - 9 min walk
Kraków Łobzów Station - 10 min drive
Turowicza Station - 10 min drive
Airport shuttle (surcharge)
Restaurants
Costa Coffee - 2 min walk
Green Caffè Nero - 2 min walk
McDonald's - 2 min walk
Sphinx - 1 min walk
Burger King Galeria Krakowska - 3 min walk
About this property
Mercure Krakow Stare Miasto (Old Town)
When you stay at Mercure Krakow Stare Miasto (Old Town), you'll be within a 15-minute walk of Royal Road and Main Market Square. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This eco-certified hotel is also within a short drive of Oskar Schindler Factory and Wawel Castle. Fellow travelers love the helpful staff and breakfast.
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (PLN 120 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Traveling with children
Children stay free (see details)
What to do
Winery release events
Hiking/biking trails nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (3229 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 2016
Safe-deposit box at front desk
Fitness center
Shopping mall on site
Bicycle parking
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
42-inch LCD TV
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 99 per person
Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one-way, maximum occupancy 6)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 90 per pet, per day
Parking
Self parking costs PLN 120 per day
Parking height restrictions apply
Policies
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Krakow Stare Miasto Old Town Hotel
Mercure Krakow Stare Miasto Old Town
Mercure Krakow Stare Miasto
Mercure Krakow Stare Miasto (opening September 2016)
Mercure Krakow Stare Miasto (Old Town) Hotel
Mercure Krakow Stare Miasto (Old Town) Kraków
Mercure Krakow Stare Miasto (Old Town) Hotel Kraków
Frequently asked questions
Does Mercure Krakow Stare Miasto (Old Town) offer free cancellation for a full refund?
Yes, Mercure Krakow Stare Miasto (Old Town) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Krakow Stare Miasto (Old Town)?
Yes, pets are welcome. There's a charge of PLN 90 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Krakow Stare Miasto (Old Town)?
Yes. Self parking costs PLN 120 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Mercure Krakow Stare Miasto (Old Town)?
Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one-way.
What are the check-in and check-out times at Mercure Krakow Stare Miasto (Old Town)?
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Mercure Krakow Stare Miasto (Old Town) and nearby?
Have fun during the warmer months with activities nearby such as hiking. Mercure Krakow Stare Miasto (Old Town) also has a fitness center.
Are there restaurants at or near Mercure Krakow Stare Miasto (Old Town)?
Yes, there's an onsite restaurant.
What's the area around Mercure Krakow Stare Miasto (Old Town) like?
Mercure Krakow Stare Miasto (Old Town) is in Kraków City Centre, a short 9-minute walk from Kraków Główny Station and 11 minutes' walk from Main Market Square. The local area is considered walkable as well as being good for shopping.
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Mercure Krakow Stare Miasto (Old Town) Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Breakfast
Old town
Train station
Shopping malls
Walking
Restaurant
Lobby
What guests liked
Breakfast was consistently excellent with a wide variety of options. (21 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Had a lovely stay here , the hotel was absolutely beautiful , so local to everything and smelled amazing !
Kirsty
3-night trip
10/10
Hotel was brilliant staff very friendly and helpful highly recommended and ideally situated location
Frank
3-night trip
10/10
Great hotel and location in Krakow as close to airport and old town.
Yatchen
3-night trip
10/10
We stayed with my family for a holiday, it is a hotel close to the center and public transportation. It is clean but the comfort of the rooms is very low, many of the standard needs are not in the room. The breakfast is quite poor, the restaurant staff is not good.
Mehmet
4-night trip
10/10
Great location, amzing and very friendly staff and atmosphere. It's just what is needed to enjoy you stay!
Marcin
3-night trip
8/10
Very good location. I did not like the frost glass wall of the bathroom. It will light up the whole room when you turn on the light at night.
Gary
2-night trip
10/10
Had an amazing time in krakow, we did loads of day trips eg auschwitz-birkenau,
salt mines and zakpone and the thermal baths and alot of sightseeing.
Weather was fantastic to.
The hotel was really nice rooms were clean and were tidied everyday, the staff were brilliant and couldnt do enough for you.
You have to paid a 110 pound deposit for the mini bar which they put back in ur bank after you leave if you dont have anything.
The inhouse restaurant is expensive but very nice cheese board and lovely bottle of wine.
Sophie
5-night trip
10/10
This is the second time I have stayed here and it is a very nice hotel that I can highly recommend to you.
Peter
1-night trip
10/10
Close to train station and great breakfast.
Skye
4-night trip
10/10
Great location, modern and well run hotel.
Peter
2-night trip
10/10
Very clean room. Very polite staff.
Zaheer
1-night trip
10/10
Excellent stay, very convenient for railway station, nice clean room, very comfortable bed, very welcoming receptionist, highly recommended.
David
1-night trip
10/10
Upkept well and modern hotel!
Yovanna
4-night trip
10/10
The staff were lovely, we had an excellent upgrade, spacious suite.
Glenn
2-night trip
10/10
Always good service!!!!
Mark
2-night trip
10/10
The staff were always friendly and helpful. Very close to main train station and shopping centre with supermarket. You couldn't get a better location.
Andrew
7-night trip
10/10
Would highly recommend and when I come back to Krakow I will stay here. It is ideally located, very comfortable and had a nice feel. If I’m being really, really picky I didn’t like the rectangular toilet seat in the room en suite but that’s the level of any dissatisfaction I had when staying at this hotel !
Steven
3-night trip
10/10
Great location and brilliant breakfast!
Steve
4-night trip
10/10
Excellent location, amazing staff.
Alfonso
2-night trip
10/10
Very welcoming and the staff is great. Location is great with easy access to public transportation. Galleria is across the street too for any shopping needs.
Lucy
1-night trip
10/10
The breakfast was elite level. Outstanding.
If I could bottle the smell inside the hotel I would. It was amazing. The room was very clean. Bed so comfortable. Staff so friendly and cannot do enough for you.
We will definitely be going back
Lynne
3-night trip
10/10
We stayed here for 4 nights on our Christmas Market trip. The hotel was very nice and quiet with good size rooms and comfortable beds. Hotel is situated right across from a huge shopping mall and in short walking distance to the main town center square. It was beautifully decorated for Christmas which we really enjoyed. All employees we interacted with were very friendly and spoke English.