10/10 Exceptional
Really good location from main train station. Friendly staff and lovely rooms.
Ann
Ann, 1-night trip
Mercure Krakow Stare Miasto (Old Town)
Hotel with restaurant, near Kraków Barbican
Choose dates to view prices
In the heart of Krakow's Old Town, Mercure Krakow Stare Miasto offers a blend of eco-friendly charm and modern comforts. Enjoy a delicious buffet breakfast, stay connected with in-room WiFi, work out at the gym or relax at the bar. Bike rentals are also available for exploring nearby St. Mary's Basilica and Main Market Square.
9.6
Exceptional
Popular amenities
- Airport transfer
- Pet friendly
- Parking available
- Free WiFi
- Restaurant
- Air conditioning
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- Fitness center
- Self parking
- 24-hour room service
- 24-hour business center
- Conference center
- Business center
- Meeting rooms
- Airport shuttle
- 24-hour front desk
Feel at home (6)
- Children stay free
- Private bathroom
- Television
- Daily housekeeping
- Laundry facilities
- Coffee/tea maker
$102 nightly
$110 total
Apr 12 - Apr 13
Total with taxes and fees
Why we love this property
Foodie paradise
Farm-to-table dining with locally-sourced, organic meals. A vegetarian-friendly restaurant with vegan options and a bar. Winery events add a spirited touch.
Sweet dreams delivered
Blackout drapes create a perfect cocoon for sleep. A minibar awaits for nightcaps, and 24-hour room service satisfies midnight cravings.
Room options
Showing 6 of 6 rooms
Privilege, Room, 1 Double Bed
9.4Exceptional
13 reviews
- 215 sq ft
- 1 bedroom
- Sleeps 2
- 1 Double Bed
Classic Twin Room, 2 Twin Beds
9.4Exceptional
19 reviews
- 205 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Classic Room, 1 Double Bed
9.6Exceptional
62 reviews
- 194 sq ft
- 1 bedroom
- Sleeps 2
- 1 Double Bed
Superior Room, 1 Queen Bed with Sofa bed
9.0Wonderful
11 reviews
- 258 sq ft
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
Executive Suite, Multiple Beds
- City view
- Sleeps 4
- 1 Double Bed and 2 Twin Beds
Junior Suite, 1 Double Bed with Sofa bed
- City view
- Sleeps 4
- 1 Double Bed and 1 Double Sofa Bed
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About the neighborhood
Pawia 18 B, Kraków, 31154
What's nearby
- Royal Road - 1 min walk - 0.0 km
- Kraków Barbican - 3 min walk - 0.3 km
- Main Market Square - 9 min walk - 0.8 km
- St. Mary's Basilica - 11 min walk - 1.0 km
- Cloth Hall - 11 min walk - 1.0 km
Getting around
- John Paul II - Balice Airport (KRK) - 35 min drive
- Kraków Główny Station - 9 min walk
- Turowicza Station - 10 min drive
- Kraków Zakliki Station - 12 min drive
- Airport shuttle (surcharge)
Restaurants
- McDonald's - 2 min walk
- Starbucks - 1 min walk
- Burger King - 2 min walk
- Green Caffè Nero - 2 min walk
- Costa Coffee - 2 min walk
About this property
Mercure Krakow Stare Miasto (Old Town)
Mercure Krakow Stare Miasto (Old Town) offers a great location, putting you within a 15-minute walk of Main Market Square and Kraków Barbican. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, St. Mary's Basilica and Cloth Hall are within a 15-minute walk. Fellow travelers love the helpful staff and breakfast.
At a glance
Hotel size
- 198 rooms
- Arranged over 7 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
- Contactless check-in available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets allowed*
- Service animals welcome
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Onsite self parking (PLN 120 per day)
- Electric vehicle charging point on site
- Height restrictions apply for onsite parking
Transfers
- Airport shuttle on request (available 24 hours)*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
- Restaurant
- Bar/lounge
- 24-hour room service
Traveling with children
- Children stay free (see details)
What to do
- Winery release events
- Hiking/biking trails nearby
Working away
- 24-hour business center
- Meeting rooms
- Computer station
- Conference center (3229 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
- Bicycle rentals
Facilities
- 1 building/tower
- Built in 2016
- Safe-deposit box at front desk
- Fitness center
- Shopping mall on site
- Bicycle parking
- At least 80% of food locally-sourced
- At least 80% organic food
- Vegan dining options
- Vegetarian dining options
- Humane treatment of captive wild animals
- Locally-owned & organized tours & activities
- At least 10% of profits reinvested in community & sustainability
- Local culture & ecosystem education
- Double-glazed windows
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- No plastic soda bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Reusable cups only
- Reusable tableware only
- Reception hall
Accessibility
- Elevator
Room amenities
Be entertained
- 42-inch LCD TV
Home comfort
- Air conditioning
- Minibar
- Coffee/tea maker
- Electric kettle
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Bed sheets provided
Freshen up
- Private bathroom
- Bathtub or shower
- Eco-friendly toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe
- Eco-friendly toiletries
- Bulk dispenser for toiletries
- Eco-friendly cleaning products provided
- Energy-saving switches
- LED light bulbs
- Recycling
- Water-efficient showers only
- Water-efficient toilets only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of approximately PLN 99 per person
- Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one-way, maximum occupancy 6)
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of PLN 90 per pet, per day
Parking
- Self parking costs PLN 120 per day
- Parking height restrictions apply
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Frequently asked questions
Does Mercure Krakow Stare Miasto (Old Town) offer free cancellation for a full refund?
Yes, Mercure Krakow Stare Miasto (Old Town) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Krakow Stare Miasto (Old Town)?
Yes, pets are welcome. There's a charge of PLN 90 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Krakow Stare Miasto (Old Town)?
Yes. Self parking costs PLN 120 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Mercure Krakow Stare Miasto (Old Town)?
Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one-way.
What are the check-in and check-out times at Mercure Krakow Stare Miasto (Old Town)?
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Mercure Krakow Stare Miasto (Old Town) and nearby?
Have fun during the warmer months with activities nearby such as hiking. Mercure Krakow Stare Miasto (Old Town) also has a fitness center.
Are there restaurants at or near Mercure Krakow Stare Miasto (Old Town)?
Yes, there's an onsite restaurant.
What's the area around Mercure Krakow Stare Miasto (Old Town) like?
Mercure Krakow Stare Miasto (Old Town) is in Kraków City Centre, a short 9-minute walk from Kraków Główny Station and 10 minutes' walk from Main Market Square. The local area is considered walkable as well as being good for shopping.
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Mercure Krakow Stare Miasto (Old Town) Reviews
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.8
Location
9.6
Staff & service
9.8
Property conditions & facilities
What guests liked
- Breakfast was consistently described as delicious, tasty, and excellent with a wide variety of options. (27 reviews)
From real guest reviews summarized by AI.Popular mentions
LocationRoomService staffBreakfastOld townTrain stationShopping mallsWalkingRestaurantLobby10/10 Exceptional
Room Clean , Staff very nice , breakfast fine
Highly recommend
Chun Yip
Chun Yip, 1-night trip
10/10 Exceptional
staff nice , room clean
highly recommend
Chun Yip
Chun Yip, 1-night trip
10/10 Exceptional
I had a very pleasant stay. The Staff are extremely polite and helpful. The hotel is clean and comfortable. Breakfast is well worth the extra cost. Very glad that I chose the Mercure Hotel for my stay in Krakow.
DAVID
DAVID, 1-night trip
10/10 Exceptional
The whole experience was fantastic.
Great welcoming from staff. the hotel is lovely, rooms awesome and fantastic breakfast.
Wayne
Wayne, 1-night trip
10/10 Exceptional
Clean room
Shin Ryeol
Shin Ryeol, 1-night trip
10/10 Exceptional
Room was very clean and them staff were very helpful and polite
Philip
Philip, 5-night trip
10/10 Exceptional
Really nice rooms and helpful staff.
Location is great as it's a short walk to old town and it's also opposite the railway station and shopping centre
Stephen John
Stephen John, 4-night trip
10/10 Exceptional
Very well located hotel that was charming and had nice amenities.
Emily
Emily, 1-night trip
10/10 Exceptional
Great location, no noise despite main street & central station - light and friendly
Thomas
Thomas, 3-night trip
10/10 Exceptional
Everything was perfect.
Przemyslaw
Przemyslaw, 1-night trip
10/10 Exceptional
Very convenient, right near train station which was great as we had a very late flight coming in
Andrew
Andrew, 1-night trip
10/10 Exceptional
Tiny room and big breakfast in excellent central location across from a giant modern mall and the train station. The price was right, and I would happily stay there again.
Kerry
Kerry, 3-night trip
10/10 Exceptional
Great hotel with a really good restaurant! Comfy beds, good location
Michaela
Michaela, 1-night trip
10/10 Exceptional
Location! New hotel ! Perfect for stay!
Oleh
Oleh, 1-night trip
10/10 Exceptional
We really enjoyed our stay - everyone is very friendly and welcoming.
Nice, clean rooms and a very tasty breakfast.
Piotr
Piotr, 1-night trip
10/10 Exceptional
Spacious room, quality furnishings, excellent breakfast. Helpful staff.
Paul
Paul, 1-night trip
10/10 Exceptional
-
Anders
Anders, 3-night trip
10/10 Exceptional
Bed was so comfy. Staff so friendly and helpful. We arrived 28th Nov and the foyer looked gorgeous with Christmas tree and decorations. Would definitely stay again
Margaret
Margaret, 3-night trip
8/10 Very good
Spotless room, very clean.
Hugues
Hugues, 3-night trip
10/10 Exceptional
The room was lovely, clean and fresh. The reception on check in and check out were amazing and so helpful.
James
James, 2-night trip
10/10 Exceptional
It was so clean, staff we
Anna
Anna, 3-night trip
10/10 Exceptional
Clean hotel and room staff polite and friendly esp. girl on front desk. Gym could be improved upon. Good breakfast.
GEORGE
GEORGE, 9-night trip
10/10 Exceptional
Nice hotel!!
KAZUOMI
KAZUOMI, 2-night trip
10/10 Exceptional
Location, environment, Breakfast and many more .... This hotel is amazing
Rani
Rani, 2-night trip
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