In the heart of downtown Rochester, Hilton Garden Inn Rochester Downtown, NY offers a warm welcome with two on-site restaurants and a cozy fireplace in the lobby. Take advantage of an indoor pool, gym, and helpful staff to make your stay unforgettable.
Rochester Riverside Convention Center - 2 min walk - 0.2 km
Blue Cross Arena - 6 min walk - 0.6 km
Strong - 8 min walk - 0.7 km
Eastman School of Music - 8 min walk - 0.7 km
University of Rochester - 5 min drive - 4.0 km
Getting around
Greater Rochester Intl. Airport (ROC) - 12 min drive
Rochester Station - 10 min walk
Restaurants
Rochester Public Library - 4 min walk
Bar Bantam - 3 min walk
The Street - Craft Kitchen And Bar - 1 min walk
Am/Fm Coffee - 6 min walk
Rococo - 3 min walk
About this property
Hilton Garden Inn Rochester Downtown, NY
When you stay at Hilton Garden Inn Rochester Downtown, NY, you'll be just a 5-minute drive from Strong and University of Rochester. After splashing around at the indoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. A fitness center and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
106 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (USD 10 per day)
Onsite garage
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
2 restaurants
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
24-hour business center
2 meeting rooms
Computer station
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Built in 2015
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Wheelchair-accessible path to elevator
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
IPod docking station
37-inch flat-screen TV
Premium TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Sleep well
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Towels
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Here's the breakdown, no surprises
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 7.95 to 15 for adults, and USD 5.95 to 10 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Parking
Self parking costs USD 10 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hilton Garden Inn Rochester Downtown
Hilton Garden Rochester Downtown
Hilton Garden Inn Rochester Downtown Hotel Rochester
Hilton Rochester
Rochester Hilton Garden Inn
Hilton Garden Inn Rochester Downtown Hotel
Hilton Rochester Downtown, Ny
Hilton Garden Inn Rochester Downtown
Hilton Garden Inn Rochester Downtown NY
Hilton Garden Inn Rochester Downtown, NY Hotel
Hilton Garden Inn Rochester Downtown, NY Rochester
Hilton Garden Inn Rochester Downtown, NY Hotel Rochester
Frequently asked questions
Does Hilton Garden Inn Rochester Downtown, NY offer free cancellation for a full refund?
Yes, Hilton Garden Inn Rochester Downtown, NY does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Rochester Downtown, NY?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Rochester Downtown, NY?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Rochester Downtown, NY?
Yes. Self parking costs USD 10 per day.
What are the check-in and check-out times at Hilton Garden Inn Rochester Downtown, NY?
Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Rochester Downtown, NY and nearby?
Hilton Garden Inn Rochester Downtown, NY has an indoor pool and a fitness center.
Are there restaurants at or near Hilton Garden Inn Rochester Downtown, NY?
Yes, there are 2 onsite restaurants.
What's the area around Hilton Garden Inn Rochester Downtown, NY like?
Hilton Garden Inn Rochester Downtown, NY is in Downtown Rochester, a short 10-minute walk from Rochester Station and 9 minutes' walk from Strong.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hilton Garden Inn Rochester Downtown, NY Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Parking
Restaurant
Breakfast
Location
Bathroom
Bed
Food
Building
What guests liked
The airport shuttle service was convenient, quick, and had a friendly driver who made suggestions along the short drive. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Apr 13, 2025
We had an amazing stay!
Andrea
Andrea, 1-night trip
10/10 Exceptional
May 31, 2025
The room was well put together breakfast was very good and
Alphonso
Alphonso, 1-night trip
10/10 Exceptional
May 25, 2025
Our room was lovely and the staff was very helpful and friendly.
Susan
Susan, 1-night trip
10/10 Exceptional
May 4, 2025
Friendly staff especially in restaurant
Brian
Brian, 2-night trip
10/10 Exceptional
May 4, 2025
A great downtown location.
Michele
Michele, 2-night trip
10/10 Exceptional
May 19, 2025
Staff were very kind
Kessan
Kessan, 2-night trip
10/10 Exceptional
May 26, 2025
Nice, clean room and well-maintained property. The staff were very friendly and helpful. The restaurant, Drifters, is also a solid choice if you are in the mood for a chill dinner instead of going out.
Glenn
Glenn, 2-night trip
10/10 Exceptional
Dec 26, 2024
Great stay
Larry
Larry, 1-night trip
10/10 Exceptional
Apr 8, 2025
Never disappoint..a great hotel
lis
lis, 1-night trip
8/10 Very good
Jun 23, 2025
Good central location in Rochester
Staff is friendly and helpful. Room was comfy and quiet even though we were right next to the elevator. We never heard it. Location is convenient and parking is reasonable. Not a luxurious 5 star stay but certainly adequate for our weekend. Visit Dinosaur BBQ ( within walking distance) for a great casual meal
OCTAVIO
OCTAVIO, 2-night trip
10/10 Exceptional
Jan 30, 2025
Well worth it!
Everything about are stay was great!
Alexandra
Alexandra, 1-night trip
6/10 Good
Mar 18, 2025
The hotel was ok overall.
Michael
Michael, 1-night trip
10/10 Exceptional
Jan 5, 2025
Great place
Yajaira
Yajaira, 1-night trip
10/10 Exceptional
Mar 12, 2025
Staff was awesome
joseph
joseph, 1-night trip
8/10 Very good
Apr 19, 2025
Pros & Cons
Pros: centrally located, friendly staff, clean rooms, good dining & drinks
Cons: hard mattresses, flat pillows , no hot tub, breakfast is not complimentary
Overall a decent option depending on your needs and budget. Some trade offs but a solid hotel all the same
Michael
Michael, 8-night trip
8/10 Very good
Apr 18, 2025
I liked the 24 hour security. Convenient location in Rochester.
Lateef
Lateef, 3-night trip
4/10 Fair
May 4, 2025
Not the best hotel option. The room is mediocre and while the staff is super friendly, there is
Charles
Charles, 2-night trip
10/10 Exceptional
Sep 7, 2024
Great hotel.
cindy
cindy, 1-night trip
8/10 Very good
Nov 16, 2024
Location perfect
Anthony
Anthony, 1-night trip
10/10 Exceptional
Nov 14, 2024
Beautiful hotel downtown Rochester.
Krista Rae
Krista Rae, 1-night trip
8/10 Very good
Mar 31, 2025
Greatest customer service
Otuoma
Otuoma, 1-night trip
10/10 Exceptional
Mar 22, 2025
Hilton Garden Inn Rochester Downtown
Went to see Jeff Dunham show at Blye Cross Arena. Hotel was within walking distance of venue.
Mary
Mary, 1-night trip
10/10 Exceptional
Feb 9, 2025
Great hotel.
All staff very friendly and helpful, including shuttle driver, front desk, and restaurant staff. Room was clean.
Ronald
Ronald, 1-night trip
8/10 Very good
May 25, 2025
Chrissy at the front desk was very personable and professional. She gave us free parking because she
"didn't like" how our check in went. The room ran out of tissues and there were no spare boxes, the shower gel container was empty and the curtain rod for the shower was really weird and the floor gets all wet. Other than that everything was fine.
Jacqueline
Jacqueline, 1-night trip
4/10 Fair
May 26, 2025
Everything was an extra, even the fitness center. There was only 1 trash can in the room. The cleaning service didn't make the bed, I had to leave a tip to get coffee refills. There was no shower curtain. I expect better from a Hilton