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Best Western Nairobi Upper Hill

3.5 star property
Nairobi hotel with 4 restaurants and conference center

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Photo gallery for Best Western Nairobi Upper Hill

Property grounds
Property grounds
Restaurant
Reception
Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi
Best Western Nairobi Upper Hill, nestled in the heart of Nairobi Upper Hill, offers a tranquil retreat with a garden and four on-site restaurants. Enjoy convenient amenities like free self parking and WiFi while you stay active at the gym or explore nearby attractions.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Gym
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants
  • Breakfast available
  • Fitness center
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • 3 meeting rooms
  • Meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$82 nightly
The total price is $95
Jun 14 - Jun 15
Total includes taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Superior Room, 1 King Bed, Non Smoking

Highlights

TV
Ceiling fan
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
Desk
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Connecting Rooms

Family Suite, Multiple Beds, Non Smoking, Connecting Rooms | 1 bedroom, in-room safe, desk, free WiFi

Family Suite, Multiple Beds, Non Smoking, Connecting Rooms

Highlights

TV
Ceiling fan
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
Desk
In-room safe
  • Sleeps 2
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, free WiFi

Superior Room, 1 King Bed, Non Smoking

Highlights

TV
Ceiling fan
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
Desk
In-room safe
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

1 bedroom, in-room safe, desk, free WiFi

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

Highlights

TV
Ceiling fan
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
Desk
In-room safe
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, in-room safe, desk, free WiFi

Standard Room, 2 Twin Beds, Non Smoking

Highlights

TV
Ceiling fan
Separate bedroom
Private bathroom
Coffee/tea maker
Free bottled water
Desk
In-room safe
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Best Western Plus Meridian Hotel

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 1,003 reviews
The price is $82
$68 nightly
$82 total
Total includes taxes and fees
Jun 20 - Jun 21
Best Western Plus Meridian Hotel
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About the neighborhood

Map
2nd Ngong Avenue, Nairobi

What's nearby

  • Uhuru Park - 8 min walk - 0.7 km
  • Nairobi Hospital - 8 min walk - 0.7 km
  • Kenyatta International Convention Centre - 20 min walk - 1.7 km
  • University of Nairobi - 2 min drive - 1.5 km
  • Yaya Centre - 4 min drive - 3.0 km

Getting around

  • Nairobi (WIL-Wilson) - 11 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 25 min drive
  • Syokimau Station - 22 min drive
  • Nairobi Station - 25 min drive
  • Syokimau SGR Railway Station - 27 min drive
  • Airport pick-up service

Restaurants

  • ‪Art Caffe - Britam Tower - ‬11 min walk
  • ‪Java KMA - ‬8 min walk
  • ‪Java Upper Hill - ‬9 min walk
  • ‪BBQ Central - ‬14 min walk
  • ‪The Daily Café & Bistro - ‬13 min walk

About this property

Best Western Nairobi Upper Hill

Best Western Nairobi Upper Hill is just 3.3 mi (5.4 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at one of the 4 restaurants and visit the fitness center for a workout. Other highlights at this Colonial hotel include a snack bar/deli, a terrace, and a garden.

Languages

English, French, Swahili

At a glance

DONE

Hotel size

    • 84 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 6:00 PM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 4 restaurants
  • Room service
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (624 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Television
  • Premium TV channels

Home comfort

  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 10 to 15 for adults, and USD 8 to 12 for children
  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle. Maximum occupancy 3
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Country Lodge Nairobi
Country Nairobi
Town Lodge Upper Hill Nairobi Hotel
Town Lodge Upper Hill Hotel
Town Lodge Upper Hill Nairobi
Town Lodge Upper Hill
Country Hotel Nairobi

Frequently asked questions

Are pets allowed at Best Western Nairobi Upper Hill?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Best Western Nairobi Upper Hill?

Yes, there's free self parking.

Is airport shuttle service offered by Best Western Nairobi Upper Hill?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 25 per vehicle.

What are the check-in and check-out times at Best Western Nairobi Upper Hill?

Check-in start time: noon; Check-in end time: 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Best Western Nairobi Upper Hill?

No, this hotel doesn't have a casino, but Lucky 8 Casino (5-min drive) is nearby.

What is there to do at Best Western Nairobi Upper Hill and nearby?

Best Western Nairobi Upper Hill has a fitness center and a garden.

Are there restaurants at or near Best Western Nairobi Upper Hill?

Yes, there are 4 onsite restaurants.

What's the area around Best Western Nairobi Upper Hill like?

Best Western Nairobi Upper Hill is a short 10-minute walk from Nairobi Hospital and 11 minutes' walk from Uhuru Park.

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Best Western Nairobi Upper Hill Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Restaurant
Location

What guests liked

  • Breakfast was excellent with plenty of options, including freshly cooked meals and a barista coffee station. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Great stay. Super helpful staff. Repaired our team's rooms with fresh fruit to welcome them after long flights from the US. Will definitely return.
9-night trip

10/10

Friendly staff
7-night trip

10/10

Excellent services and very polite staffs
3-night trip

10/10

Always super friendly, nice and helpful staff.
9-night trip

10/10

My go-to hotel whenever I'm in Nairobi. I just love it - the location, price, condition of the facility, kindness and professionalism of the staff are unmatched. I only had one problem during this stay - internet problems that drove me to the hotel next door to use THEIR WiFi. Problem was resolved by the next day.
3-night trip

10/10

Great place
2-night trip

10/10

Nice property with access to a 4 star hotel next door
3-night trip

10/10

The staff is very friendly and welcoming. It is a part of a high end hotel and share a large pool, beautiful grounds, and an outdoor bar and bar menu. Very safe neighborhood, walking during the day, and a very pleasant place to hang out in the evening.
4-night trip

10/10

very helpful and friendly staff, great breakfast, quit, clean rooms, great value for money
6-night trip

10/10

lovely staff
2-night trip

10/10

This is one of my favorite hotels.
5-night trip

10/10

Wonderful place to stay. Highly recommended.
2-night trip

10/10

Clean, safe and friendly a great start to a Kenyan adventure. The breakfast was tasty and freshly cooked and the rooms, whilst basic had everything you needed. Excellent value.
2-night trip

8/10

Proper and safe hotel with friendly staff.
2-night trip

8/10

Good location ,Nice roms and amazing front office and restaurant personell !totally recomended 👍👍👍
3-night trip

8/10

Nice area and close to town and there are a number of good restaurants in the area.
1-night trip

8/10

Good place. You can use the facilities of the Fairview hotel
6-night trip

10/10

I stayed a few a few days before my departure back home. Nice and cozy. Clean, friendly staff members
3-night trip

10/10

Everyone was very friendly and helpful. There was also plenty of hot water and a great breakfast!
3-night trip

10/10

Great place - peaceful amenities like pool shared with Fairview. Good bed, room, and food options.
9-night trip

10/10

Security first
5-night trip

10/10

This property exceeded my expectations. The rooms were surprisingly big. Very clean and comfortable rooms
3-night trip

10/10

Very Good. Each time I'm in Nairobi, I stay at Best western Upper Hill.
1-night trip

10/10

Everyone here has been super friendly and helpful!
2-night trip

8/10

Cheap and cheerful and clean with a very nice garden nad garden bar
3-night trip