This is a beautiful, historic property in the heart of Queretero, within walking distance of pretty much whatever you’d like to do. The staff was attentive and helpful for the most part. Unfortunately, my visit was marred by the failure of the water supply on my second night, which was not resolved by the time I checked out. I asked a couple of people at the front desk whether they would adjust my bill given the issue, but they were noncommittal at best. I understand that maintaining an old building can be a challenge, but the host should have been more willing to make up for the obvious inconvenience.