In the heart of the city, Hotel Maya Balam offers a warm atmosphere with a daily manager's reception and WiFi in public areas. Enjoy stunning views from the rooftop terrace, savor breakfast at the restaurant or grab coffee/tea in the lobby.
Calle Xpujil #10 Entre, Silvituk y Av. Calakmul, Calakmul, CAM, 24640
What's nearby
Museo Deocundo Acopa Lezama - 5 min walk - 0.4 km
Xpujil Ruins - 11 min walk - 1.0 km
Becán - 12 min drive - 8.8 km
Chicanná - 15 min drive - 11.6 km
Hormiguero Ruins - 42 min drive - 24.5 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 106 min drive
Airport drop-off service
Restaurants
Carnes y Mariscos - 3 min drive
Manilkara - 14 min walk
Restaurante Génesis Calakmul - 6 min walk
La Pizzeta - 10 min walk
Ma’alob K’iin - Desayunos, Jugos y Licuadoa - 11 min walk
About this property
Hotel Maya Balam
When visiting Calakmul, Hotel Maya Balam is a great choice to consider. Guests looking for a bite to eat can check out El Maná, which serves local cuisine and is open for breakfast and dinner.
Languages
English, Spanish
At a glance
DONE
Hotel size
9 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free secured, uncovered onsite self parking
DONE
Transfers
Airport drop off on request(available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Coffee/tea in a common area
Free daily reception
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Terrace
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
More
Daily housekeeping
Special features
Dining
El Maná - This family restaurant specializes in local cuisine and serves breakfast and dinner.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 90 to 115 for adults, and MXN 90 to 115 for children
Airport shuttle service is offered for an extra charge of MXN 1800 per vehicle. Maximum occupancy 6
Credit card charges are subject to an extra charge of 5 percent
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Maya Balam
Hotel Maya Balam Xpujil
Maya Balam
Maya Balam Xpujil
Hotel Maya Balam Calakmul
Maya Balam Calakmul
Hotel Maya Balam Hotel
Hotel Maya Balam Calakmul
Hotel Maya Balam Hotel Calakmul
Frequently asked questions
Does Hotel Maya Balam offer free cancellation for a full refund?
Yes, Hotel Maya Balam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Maya Balam?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Maya Balam?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Maya Balam?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 1800 per vehicle.
What are the check-in and check-out times at Hotel Maya Balam?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.
Are there restaurants at or near Hotel Maya Balam?
Yes, El Maná offers local cuisine.
What's the area around Hotel Maya Balam like?
Hotel Maya Balam is in the heart of Calakmul, a short 11-minute walk from Xpujil Ruins and 4 minutes' walk from Museo Deocundo Acopa Lezama.
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Hotel Maya Balam Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
7.2/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Restaurant
Location
Air conditioning
Wifi
Ruins
Kitchen
Water
Reviews
8/10 Very good
Feb 17, 2025
Good for the price. Clean sheets and towels, recommended for a budget-conscious traveler.
John
John, 1-night trip
4/10 Fair
Feb 24, 2024
Okay place to stay in the area.
It was a good enough place to stay two nigts for the activities we did around the area.
Denise
Denise, 1-night trip
10/10 Exceptional
Oct 25, 2024
Nice, clean, and big rooms.
John
John, 2-night trip
10/10 Exceptional
Jan 18, 2025
This is a jewel in the jungle. Not perfect but really great & we highly recommend. The rooms are clean, safe & secure. There’s a restaurant on site where we ate all our meals. They’ll provide a boxed lunch for days out.
Robert
Robert, 2-night trip
8/10 Very good
Feb 16, 2024
This hotel is in a good location for visiting Bacalar and it's easy to walk to the center of town. The rooms and facilities are clean, the breakfast is okay and the view from the pool on the roof is beautiful.
Thomas
Thomas, 2-night trip
8/10 Very good
Aug 12, 2023
As always a great place to stay for the area. Just wish they'd update/improve the wifi, it's pretty much useless.
Dave
Dave, 1-night trip
8/10 Very good
Apr 16, 2024
Good value
Bed was a hard, safe place, good value
steven
steven, 1-night trip
10/10 Exceptional
Jan 3, 2025
Nice hotel for the star level and price.
Incredibly clean (immaculate) in rooms and around hotel, fluffy towels and great sheets. Bed a little hard but that’s Mexico. Great wifi. Hot water.
Staff friendly. Neighborhood is a block back from Main Street so no street noise but some roosters and dogs (again normal for Mexico).
Restaurant in hotel had lots of options and was good.
We liked it and would stay again. Very safe area.
A great base for Calakmul trip.
Laura
Laura, 1-night trip
8/10 Very good
Mar 23, 2024
8 is the score. Everything was fine.
It was fine, blasted hot, pool was nice.
Robert
Robert, 1-night trip
8/10 Very good
Feb 13, 2023
Hotel was adequate. Rooster next door was anoying at 3:00 AM but thats what roosters do. Service was friendly. Cosidering location, probably as good as it gets.
James
James, 2-night trip
2/10 Poor
Jan 28, 2025
The Rooster Motel from hell
I wanted to like this hotel however, it lacks any creature comforts and is very poorly managed. The WiFi doesn't work, the restaurant food is inedible and the shower is best described as a dribble! If that wasn't bad enough, a neighbouring rooster routinely wakes everyone at 3.30am. If you value your sanity I strongly recommend booking alternative accommodation.
Julian
Julian, 2-night trip
8/10 Very good
Nov 12, 2022
There was a great deal of wood in the rooms. Adjacent to the hotel was a nice restaurant. The room was well refreshed and included AC. The office was great to help with taxis. On site laundry service. The secluded area was pleasant and pretty. There is a serene ruin in walking distance. Caring staff at hotel and restaurant.
Jesse
Jesse, 4-night trip
6/10 Good
Jul 28, 2023
We arrived at our room, the beds were not made, we didn't have towels, the staff was notified and they were quick to fix this.
In one of the rooms, the TV didn't work. The location is ok to some archeological sites, it is an average stay.
We had breakfast the next morning and the options were nice.
Jorge
Jorge, 1-night trip
8/10 Very good
Dec 2, 2022
The location was good from a archeological sites location. The wifi was horrendous. If you didn't have cell coverage you'd be hooped. Overall the place was OK, staff was great, just cruddy wifi.
Dave
6/10 Good
Feb 21, 2024
The lady at front desk told me kitchen open at 5:30 am. But did not open til 7:00am.
We had a tour book at 7:00am for Calacmul.
No breakfest.....
Normand
Normand, 2-night trip
4/10 Fair
Mar 29, 2024
No water in the morning. Mattress was uncomfortable. Holes in towels. Very basic set up.
Daniel
Daniel, 1-night trip
8/10 Very good
Jun 20, 2024
This basic hotel was very clean. The staff was friendly and helpful with some local things, though they didn't know much about visiting Calakmul. I suggest hiring a professional guide for that. Beds were clean and comfortable. There was actually real cable TV (via satellite) which was nice to entertain the kids after hours of walking through ruins in 100 degree weather. Also, the AC was adjustable and worked well. There is a restaurant that is very convenient and looked pretty clean. It was outdoors yet covered and quite nice. Food quality was passable in a pinch, but meat and chicken were tough. Breakfast eggs and fruit were okay. Overall, the hotel was a good value and one of the best hotels in Xjumpil.
Paul
Paul, 2-night trip
4/10 Fair
Jan 31, 2024
No electricity for hours, no hot water during the hole stay sometimes for hours no water at all. Toilet only sometimes working, very loud and noisy due to the building and other guests, no possibility to wash clothes. All in all no thanks and totally overpriced
Joseph
Joseph, 2-night trip
4/10 Fair
Jun 5, 2025
Hotel tres basique et bruyant
L'hôtel est vieillot et la literie est tres mauvaise. La nuit est difficile avec un generateur a proximité qui est tres bruyant. Il y a mieux de meilleur rapport qualité prix dans cette ville
Jean philippe
Jean philippe, 2-night trip
10/10 Exceptional
Apr 25, 2025
Hôtel confortable avec personnel très sympathique
Hôtel avec climatisation silencieuse et confortable. Personnel très sympathique et restaurant sur site très bon et arrangeant sur les horaires : petit déjeuner préparer dans des boites pour un départ à 6h avec le repas du midi également. Je recommande pour visiter Calakmul
Claude
Claude, 2-night trip
10/10 Exceptional
Mar 8, 2025
Tres bon hôtel pour passer la nuit
Bon hôtel sui ne paie pas de mime , a bon prix pour y passe la nuit: propre au C alme , avec un parking fermée et sécurisé . il y’a un petit restaurant , les plats sont très bien cuisinés et pas cher . Il ouvre très tôt et nous avons pu avoir un petit dej et même pi prendre un casse croûte pour notre visite en journée à calakmul !
Irène
Irène, 1-night trip
10/10 Exceptional
Feb 28, 2025
El hotel esta super limpio y excelente ubicacion para poder visitar todas las piramides que estan alrededor, nos encantaron las de Becan.
El restaurante esta buenisimo, la atencion de Citlali la mejor!! es una persona divina!. Lo unico es que tienen unos gallos alrededor en el pueblo que son muy madrugadores. Pero por otro lado ayuda a que se levante uno temprano .
MARINA MARTINEZ
MARINA MARTINEZ, 3-night trip
10/10 Exceptional
Feb 27, 2025
Peer
Peer, 1-night trip
10/10 Exceptional
Feb 14, 2025
RAS
Jacky
Jacky, 2-night trip
10/10 Exceptional
Feb 10, 2025
Usamos este hotel para pasar la noche y salir temprano a Calakmul, esta convenientemente cerca de la zona arqueológica, el hotel está bien, buen servicio del personal.