Twice now I’ve gone to check in at this location, and the person at the desk completely ignored my reservation and charged me $20 more than the room rate. During my stay, they insisted on changing the room lock while I was there, leaving the door open for anyone walking by to see me and my possessions. The next morning, when I returned after grabbing breakfast to pack up and check out, the door wouldn’t work, and my dog and I were locked out for over an hour with our belongings inside the room.