Experience the colonial charm of Grand Hotel Colonial Cancun, with its lush garden and outdoor pool. Guests can stay connected with free in-room WiFi, take advantage of concierge services, and appreciate the helpful staff. The hotel's location near Tortuga Beach has left a lasting impression on previous guests.
Tulipanes 22 x Av. Tulum, Benito Juarez, Cancun, QROO, 77500
What's nearby
Las Palapas Park - 1 min walk - 0.1 km
Plaza 28 - 13 min walk - 1.1 km
Plaza Las Americas - 3 min drive - 3.1 km
Puerto Cancun Marina Town Center - 5 min drive - 3.6 km
Cancun Mall - 6 min drive - 4.1 km
Getting around
Cancun Intl. Airport (CUN) - 21 min drive
Tulum Intl. Airport (TQO) - 157 min drive
Restaurants
Black Café - 3 min walk
Cocina Libanesa Sahara - 3 min walk
11:11 Club - 10 min walk
El Crustáceo Cascarudo - 1 min walk
La fonda de la tulum - 7 min walk
About this property
Grand Hotel Colonial Cancun
When you stay at Grand Hotel Colonial Cancun, you'll be just a 5-minute drive from Plaza 28 and Plaza Las Americas. Guests can enjoy the outdoor pool or take advantage of nearby snorkeling. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive. Fellow travelers love the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
47 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed*
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
No onsite parking
Other information
Designated smoking areas
Property amenities
Traveling with children
Children stay free (see details)
What to do
Ecotours nearby
Boat tours nearby
Snorkeling nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
An outdoor pool
Traditional architecture
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
More
Daily housekeeping
Fees & policies
Pets
Pets are allowed for an extra charge of MXN 150 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Cancun Hotel Colonial
Colonial Cancun
Colonial Hotel Cancun
Hotel Colonial Cancun
Colonial Cancun Hotel
Hotel Colonial Cancun
Grand Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel
Grand Hotel Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel Cancun
Frequently asked questions
Is there a pool at Grand Hotel Colonial Cancun?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grand Hotel Colonial Cancun?
Yes, pets are welcome. There's a charge of MXN 150 per pet, per night.
Is parking offered on site at Grand Hotel Colonial Cancun?
Sorry, there's no onsite parking at Grand Hotel Colonial Cancun.
What are the check-in and check-out times at Grand Hotel Colonial Cancun?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Grand Hotel Colonial Cancun?
No, this hotel doesn't have a casino, but PlayCity Casino (14-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.
What is there to do at Grand Hotel Colonial Cancun and nearby?
Have fun with nearby activities like boat tours and snorkeling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
What's the area around Grand Hotel Colonial Cancun like?
Grand Hotel Colonial Cancun is in Downtown Cancun, a short 13-minute walk from Plaza 28 and 9 minutes' walk from Benito Juarez Municipal Building. Travelers say that the hotel is in a great location.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Grand Hotel Colonial Cancun Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Popular mentions
Room
Location
Restaurant
Wifi
Service staff
Bathroom
Luggage
Elevator
Bed
Breakfast
Reviews
10/10 Exceptional
Dec 28, 2024
Very friendly and comfortable
Samuel
Samuel, 7-night trip
10/10 Exceptional
Nov 12, 2024
Staff are very Polite and Friendly too.
Excellent Security, close to all shops
Dinning, food places alot. Overall good
Price too.
Valdev
Valdev, 1-night trip
10/10 Exceptional
Sep 26, 2024
All staff was very helpful and nice
Julio
Julio, 3-night trip
10/10 Exceptional
Nov 9, 2024
Great hotel, not luxury but nice. Bars around it are loud but nothing too bad. Super walkable area and 6 minutes from the central bus station
Gabriel
Gabriel, 5-night trip
6/10 Good
Jan 21, 2024
Very good location
Chung Yin
Chung Yin, 3-night trip
10/10 Exceptional
Jul 9, 2023
Beautiful places and beaches
Flor
Flor, 7-night trip
10/10 Exceptional
Apr 20, 2024
Great
Very nice place to stay all eating places as close as 1 min walk
Julio
Julio, 1-night trip
10/10 Exceptional
Mar 13, 2024
Hotel familiar
juan
juan, 8-night trip
8/10 Very good
Jan 4, 2025
I like that has many food options around in a very good walking distance. The staff was supper friendly and thats always a plus...
I dint like that the water on the shower took a while to have strength to go through the pipe . Other than that was ok.
Josue
Josue, 4-night trip
8/10 Very good
Nov 19, 2024
Everything is good Staff was friendly and
Professional excellent location close to all shops. But only thing was there is a night club opposite which was to loud 4am still to noisy could not sleep properly
Valdev
Valdev, 4-night trip
2/10 Poor
Oct 22, 2024
Dirty hotel
Connie
Connie, 3-night trip
2/10 Poor
Jan 2, 2025
The room was smelly and very noisy.
Tannaz Shams
Tannaz Shams, 2-night trip
8/10 Very good
Jan 19, 2024
It did the job, I needed somewhere to sleep off sedation from a dentist appt. We only stayed a few hours but I was able to get some rest there.
Stephanie
Stephanie, 1-night trip
6/10 Good
Oct 30, 2024
Night time was loud due to the disco Tech across the road.
John M
John M, 2-night trip
8/10 Very good
Jul 30, 2023
I did have a nice stay. Its location is very convenient since dining options are everywhere nearby, as well.as banks and travel agencies. Other public services like transportation are also available within a walking distance.
Vianey Martín
Vianey Martín, 2-night trip
2/10 Poor
Dec 3, 2024
They do not provide enough towels, the area is very noisy I could not sleep.
Cindy
Cindy, 3-night trip
6/10 Good
Dec 3, 2024
Budget hotel-Loud neighborhood
Loud music literally outside the room. The restaurant/bars around the hotel are open to 3-4 am and it was extremely loud. I got little to no sleep.
Miguel
Miguel, 1-night trip
8/10 Very good
Jun 14, 2023
I liked the fact that the place was nice! Some streetfood close by and the Cancun sign. Also the ADO bus was close by.
Kelly
Kelly, 1-night trip
10/10 Exceptional
Jan 21, 2025
000
Perla
Perla, 1-night trip
8/10 Very good
Nov 7, 2024
service
Abolfazl Ray
Abolfazl Ray, 8-night trip
6/10 Good
Jan 22, 2025
No fridge in room , no Amenities
Maqsood
Maqsood, 5-night trip
8/10 Very good
Jan 7, 2025
The internet was horrible doesn't work, also wasn't hot water
jael
jael, 2-night trip
6/10 Good
Mar 17, 2024
Beautiful hotel and upbeat staff members, but none of the staff spoke english.
Jonathan
Jonathan, 4-night trip
8/10 Very good
Apr 13, 2024
Not bad for the price, near the bus station which is good if you take the bus to downtown from the airport and only have carryon it’s an easy walk. Clubs with loud music on either side but didn’t affect my sleep. Needs some minor renovations but all around decent for a cheap hotel in cancun.
Joel
Joel, 2-night trip
8/10 Very good
Oct 27, 2024
The price is cheap and easy walk from Ado bus. Pool is not in operation. Room floor was not clean. No soap or shampoo. Very noisy with local bars. Music was still going when we left at 5:15 AM!